HT201363 What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722)

Similar Messages

  • HT201363 What can I do if I don't remember how I write my passwords and I don't want my account blocked but my rescue email adresse didn't existe any more ?

    Today I wanted to download an application and they asked me my security questions. I answerd them but didn't wrote them right, i'm not sure in wich lenguage I wrote them -_-.
    I looked on the apple support to know to get them I saw that I have an other email adresse that I can use to get them back but the only problem is that this email adresse is an old email adresse that I had as student and it didn't exist any more.
    I don't know what possibility I have to get these passwords back.
    If someone of you had the same problem or know how to solve this problem I would be very happy
    Thanks a lot in forward

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I don't remember my answers for security questions

    i want to buy a book and everytime when i want to buy something is asking questions, i dont even remember those answers help!!!!!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What can I do if I don't remember my security cuestions? And it takes too long to receive the email

    Please if you can answer me I will be very thanks full

    Sorry my question is what can I do if I don't remember my security questions and it takes too long to receive the email

  • What can I do if I don`t remember Mail Pass

    what can I do if I don`t remember Mail Pass & secret answer ...

    The icloud email password is the same as your iCloud ID password.  If you don't remember it, contact the Apple account security team for help resetting the password: http://support.apple.com/kb/HT5699.  You will have to be able to prove your identitiy to them before they will reset it.

  • What do I do if I don't remember my answers to the security questions?

    What do I do if I don't remember my answers to the security questions?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible

    I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible

    Username188 wrote:
    I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card.  How can I buy Pages with my iTunes card to my iPad? thank you

    I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card.  How can I buy Pages with my iTunes card to my iPad? thank you

    Have you redeemed your iTunes card to an account associated with an Apple ID?
    Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
    Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases!  It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! 

  • I have bought an iPhone4 and to be able to use it for the first time I connected into a friends itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?

    I have bought an iPhone4 and to be able to use it for the first time I connected into a friends' itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?
    Now I also have a macbook where I can sync my iphone but it doesn't allow me

    first of all only sync it with 1 computers itune account
    second settings->general->store click the appleID box with her appleID in it and log out

  • Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE

    Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE
    Thanks & awaiting ur feedback

    Check this link.
    https://www.apple.com/iphone/LTE/

  • Hello! i am from Romania and i want to buy an iphone from the USA site. can i buy it neverlocked? and if it is possible how much should it cost in totat(with transport and the iphone price)?

    hello! i am from Romania and i want to buy an iphone from the USA site. can i buy it neverlocked? and if it is possible how much should it cost in totat(with transport and the iphone price)?

    You can buy a factory unlocked on direct from Apple sim free, make sure you get the right one and not just a contract free one.  I am sure  one of our US members will be able to give you the price.

  • I want to ask about deleting files that have been deleted in the trash but I want to remove it permanently from the trash can not

    I want to ask about deleting files that have been deleted in the trash but I want to remove it permanently from the trash can not, indeed I delete files that are partly contained in the application file. I want to delete files that are also quite a lot by 5 Gyga, I've tried to remove it from the normal trash remains are not removed. How should I do?

    +

  • I don't remember my answers for my verification questions

    I do not remember my answers for my verification  questions

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Hi, I have a problem. I'm 14 years of age and obviously I don't have a credit card. And you you need one for iTunes / apple ID the only problem is I don't have a selection for none. All I want to do is download some free apps so please help me

    Hi, I'm 14 years of age girl with no credit card and I just want to download free apps help!!'

    Why can’t I select None when I edit my payment information?
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

Maybe you are looking for