HT201364 I click download in APP store, then it asks for Apple ID, which I enter, and then nothing happens. What should I do
I need help figuring out how to get the free uddate to Mavericks to work. I am clicking download, entering my Apple ID and nothing is happening.
http://www.apple.com/support/mac/app-store/contact/
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Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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Won't le me download from app store/itunes keeps asking for password
Everytime i go to download something, it asks me to sign in, and it keeps asking.
Apparently this is a known issue and Apple is working to resolve it as quickly as possible. Don't try to change your password or account, you will have to just retry to download tomorrow.
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another problem i just found (like i need anymore) a solution that someone gave me when i had problems lunching fireforx a while ago was to download the latest version of firefox and save it. then i had to go into my program files and find the file mozilla/firefox and delete it and then find the firefox i saved and finish the download which fixed whatever problem was causing the firefox to not lunch. now when i tried to do the same i cannot. the file that has mozilla firefox in it when i try to delete won't let me it says i have to have premission. so i go into the properties and see the permissions it list it as CREATOR OWNER but it only has permission to do certain thing in the folder like subfolers etc so therefore i cannot delete it. when i try to delete the creator owner or even change the premissions for it it won't let me. i do not even know where this creator owner came from. i am the only one that has use of my computer. like i said i am not very computer smart so any help u can give me please make sure they are detailed. i appreicate all u have done so far. i just want my firefox back. -
Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?
The App Store version of Aperture will never ask for a serial number so something got confused on your system. Did you ever have a non App Store version of Aperture installed? Did you download the trial version for some reason?
You can try moving Aperture from the Application folder to the desktop and then going to the App Store. Log in with the same Apple ID you used to purchase Aperture and you should be able to download it again.
regards -
When trying to download a app from app store it keep asking for a verification.
When trying to download a app from app store it keep asking for a verification.
This is happening to everyone, Apple Store is facing an issue. Started last night.
http://www.imore.com/itunes-and-app-store-terms-and-conditions-stuck-infinite-lo op-locking-out-customers -
I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
please enter at most 70 letters or numbers for street address, i am facing this issue with that i am unable to downloads few apps, as it is asking for this question and again and again,
i tried all letters and address more 100 hundred also nut no of use,please enter at most 70 letters or numbers for street address, i am facing this issue with that i am unable to downloads few apps, as it is asking for this question and again and again,
i tried all letters and address more 100 hundred also nut no of use, -
My card declined and now I am unable to download free apps it keeps on asking for payment, how do I fix it
Go to this Apple Support page:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Sign in to your Apple ID and correct the problems with your credit card.
An approved form of payment is required in your account even though the apps are free. -
I have a 2 ibook g4's this is the second one but I started it up and all that happens is the apple logo comes up on a white screen and then nothing happens what should I do?
Reinstall OS X.
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Cannot open videos (podcast, itunesU) using iTunes... when I double click a video, there's nothing happens. what should I do? Thanks in deed!
iBooks can not be read on macs, only on iDevices.
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so today my ipod touch 4 gen ios 5.1.1 stopped responding to touch and then it got really hot and died so i try to charge it... nothing happens. what should i do?
retrojustin wrote:
...and then it got really hot and died so i try to charge it... nothing happens. what should i do?
Call Apple. -
On Ipad the app store asks for the wrong ID when I try to downlaod or update an app. But the correct ID and password are entered in the Settings for App store on the same Ipad. I have re-entered them, but I still get wrong one requested. Any suggestions??
apps are forwever linked to the ID that was used to downlaod them. I suggest you delete the apps that ask for the old ID and download them again with your current ID
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Hello - I wonder what can have happened. I got a mail from the itunes store with the info of a refund for an App that I cannot have purchased. Then I asked for help via the support and had to fill out a form with data. My account name (first name and last name) was already there and when I finally wanted to submit my request for support it said that my first name ( there are 2 for that) was not correct. I had the idea of cancelling the 2nd 'first name = only M. and then the request was accepted.
What might be the reason for all that turmoil? I mean the refund for s.th. that I did not buy and then the non acceptance of my first name's data?
I appreciate a comment, aimeehMake an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
Then I changed it to Malaysia but I can't because the App Store ask me to give the credit card number thing. But friend does that too. But the App Store didn't ask him for the credit card number when he changed back to Malaysia store. Please help me. I really need it. Thanks
Veronica ...
Reset the device then try the App Store.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
When you can, yes, there's an update available.
Tap Settings > General > Software Update
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