HT201365 Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation loc

Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation lock and I have no idea when I create an icloud account. I donr remember any related email or password. I am completely losttt
Any help guys ? ( I am currently stuck with Nokia 2210

Welcome to the Apple community.
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

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I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

No, they won't.
(58155)

I purchased a Genuine Apple iPhone Lightening Cable from the Phone Shop I got my iPhone from, it has broke due to no fault of my own and it's the 4th one I have had, will Apple replace the cable?

I purchased a Genuine Apple iPhone Lightening Cable from the Phone Shop I got my iPhone from after the one I got with my phone broke, it has broke due to no fault of my own and it's the 4th one I have had, will Apple replace the cable for free or not?

The original cable has the iPhone's 12 month warranty and any items purchase as accessories also have a 12 month warranty
Assuming there is no user damage or misuse

I lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy

Help help help help. I just mistakenly deleted a Note from the Note App that I need. I don't use iCloud. The only place I have the Note app is on my iPad and my iPod. What can I do? Is there any help for this?

Help help help.
I just deleted a note from the Notes App form my ipad3. I don't use iCloud. The only place this note was is my iPod and iPad. Is there any possible way to recover this note?????
Thanks in advance

Thank you sberman, yes the first thing I did was check my iPod. Instant synching works great between the iPad and iPod, so it was deleted there as well. On both devices I have my Notes account to the same account.
I ashamedly have not synched to iTunes for ages. After I calmed down I realized that most of the info on that deleted Note I had copied and pasted from an excel file in November. I'm in the process of doing that again, and am only out the recent info.

I have a large number of documents dating back from the 1940's that I need to preserve for research,

I am scanning the documents into PDF format and then uploading them to Adobe Acrobat for conversion in to a searchable format e.g. Word of RTF but when I download them there are literally hundreds of mistakes, waht can I do to create better searchabled copies please

Dear Hisami,
I have scanned in at the highest resolution possible 600 dpi and the result is still very poor, I have attached both the scanned document and the converted copy.
What else can I do, are there any options that I can select?
Thank you,
Brian
Brian Canfer
Chairman and Archivist RAF Mountain Rescue Association
High Mead
Old Roman Rd
Shrewsbury
SY3 9AH
Tel 01743 352173 or 07929088161
<http://www.rafmountainrescue.com/> www.rafmountainrescue.com
cid:[email protected]

Please help after being on phone to bt about my slow internet, to be told that the best I can get, I put the phone down...but gone to turn my iMac on and Safari will not open I have tried to push reopen button but keeps going back to same menu sayin

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Eustace
Thank you so much for replying. However I was about to remove this post. I worked out how to do it!
If anyone is having similar issues then turn off mirroring and change the arrangement in display preferences so that the monitor works as the main display and the macbook just shows the desktop. I then turned down the brightness levels on the macbook to conserve power.
Feel very proud of myself, but thank you!
S

I have an iPhone 4 which is synced with a non apple laptop and wish to sync it with my new iMac. I have backed the phone up with the laptop and am not sure how to sync it with the iMac without loosing any contacts, emails or photos from my phone.

I have an iphone 4 which is currently synced with a non apple laptop and I wish to sync it with my new imac. I have just backed the phone up on my laptop but am not sure what I need to do now. I do not want to loose any contacts, emails or photos from my phone when I change sync computers. Can anyone assist with a step by step guide as to how to achieve this oucome? Thanks in advance.

Have you read this?
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
The Apple web site has lots of other guidance, for example if you are migrating from Windows to Mac, read this.
Switch 101: Migrate your Windows files or system to your Mac
http://support.apple.com/kb/HT2518

Do you need to use an email as an apple ID? We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also for th

Do you need to use an email as an apple ID? We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also I wanted to know because for the game center we wanted to keep track of each individual not just o e account. DID I MAKE SENSE

Figured it out. Thanks.

Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me :(

how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me

You just made a very expensive mistake, especially if you can't return the phone.

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charged. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ?

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charge. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ? Somebody told me I should have let it discharged and then to fully charge, but I didn't do it, my iphone is working very well, the battery too but I'm worried if the battery lifespan is gonna get worsen soon if I didn't abide by the rules and procedures of battery charging.
I had problems on my previous iPhone 4s, it died because I didn't replaced the battery with a new one because my battery never worked well and I never knew it , the battery used to overheat my iPhone and it caused to damage my processor completely to death. Who does the replacement of the iphone processor? I need help how to maintain with the iphone battery. And also let me know if I did something wrong that I should get worried about or not ?!?!

Apple does not fix the iPhone 4S, they replace the phone. If not covered by warranty, called an out of warranty exchange. Cost is US $199. Make an appointment at any Apple store.
Be aware, Apple does not sell iPhone parts, thus there is no legitimate source for genuine parts.

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

HT2731 My daughters iPad has just been factory restored from the apple shop, she was on my iTunes account with her email address but now she is the correct age for her own account. We have started up the iPad and with trying to create her own with her own

My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we do this with he same email address

Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter. Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use.
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.

I have my iTunes library on my home PC, which is linked to my iPad 2 for music etc. I also have an iPhones 4S, which I would also like to pick up the music from my library, is this possible ?

I have my iTunes library on my home PC, which is linked to my iPad 2 for music etc. I also have an iPhones 4S, which I would also like to pick up the music from my library, is this possible ?

Hello chickenrob,
Indeed, this can be done with Home Sharing. The article linked below details how to set it up.
iTunes: Setting up Home Sharing on your computer
http://support.apple.com/kb/HT4620
Cheers,
Allen

HT201365 Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation loc

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