HT201401 Hi.. My Iphone acts as if it is dead. Tried a lot with Sleep +home buttons as well, but did not worked. When it is plugged in, keeps on charging with a regular beep. Please advise.
Hi.. My Iphone acts as if it is dead. Tried a lot with Sleep +home buttons as well, but did not worked. When it is plugged in, keeps on charging with a regular beep. Please advise.
Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.
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This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
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i
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Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
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If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
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http://support.apple.com/kb/TS2802
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