HT201401 I need your help. I use iPhone 4 . I've just downloaded new iOS for while. Today my phone couldn't on and off . When I' was home and tried to connected with USB ,but it wasn't necessary. Pls help me.
I Need your help ,pls. I can't use my iPhone . It can't on and off , no display anymore.
Hello Apple_Addict22,
Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M.
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I am not able to connect with another ipod via bluetooth can u pls help me
i am not able to connect with another ipod via bluetooth can u pls help me
Are yo trying to pair via an app that supports BT pairing? If you are I would try:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-Resetting network settings on the iPod: Settings>General>Reset>Reset Network Settings -
my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097 -
Downloaded new iOS for iPhone 5. Now the handset is running hot, keeps freezing on different screens, won't charge on official charger ( only charges on crap poundland one) and battery is loosing 1% every two minutes! I've closed all apps and reset the complete phone but no luck. Any one know what else I can try apart from a new phone?
I have done a factory reset at 45% battery. After the reset it's still hot and at 35% now
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I've updated my iPhone 4S with the latest iOS 6 but battery life had never improved as I expected. A friend of my had recently replace his iPhone 3GS with iPhone 5 and both us compared our simillar daily usage of browsing, emails with attachments (work related), messaging (via iMessage, WhatsAppa, WeChat) games, facebook, tweet, uploading, etc, it seems that iPhone 5 last longer by 35-40% compared to my iPhone 4S. By. The time he hits 60-55% on his iPhone 5, my iPhone 4S Is less than 15%... My Questions to the community or any Apple Consultant, is it preferrable to replace my beloved iPhone 4S with iPhone 5 in order to accommodate the performances of iOS 6 and the "coming soon" iOS 7? Is it a practise to replace every iPhone when there's a new iOS update? Please advise.
It largely depends on how much money you are prepared to spend.
Your question is much like asking "I have last year's model car. This year, the car has some new features. Should I trade in last year's model and get this year's?" Well, maybe. It's your call.
Each newer generation introduces some new features and capabilities. -
Hi Ive just downloaded the new IOS 8.2 on my MacBook Pro, it tells you to shutdown now, to finish installing - which Ive done. Went to boot it up again and all it dose is show me the apple sign and lots of black letters numbers and the odd word something about the 64bit is missing - Im doing my Criminology Honours Degree & doing a PowerPoint lecture - or should I say was!!!! And now my macbook won't turn on.... HELP PLEASE??????
use a torx screwdriver and open the back casing, from there you can proceed to get your hard drive out. then you can retrieve the data using a universal hard drive to usb adapter (you can find them cheap on amazon).
and if you are desperate to get it to turn on you can use the power on pads: from there we can see what is going on. (this is NOT a technique for every day use) -
Nano wont charge or connect with USB but will with firewire.
My nano has been acting CRAZY. When I hook it up to the firewire charger it charges, but of course it wont sync. It holds the charge fine. If I hook it up with the normal charger it does NOTHING. It wont charge or connect to iTunes. What did I do? Also, I use the same cable to do my iPhone. It worked great for both. Then it quit for the nano.
Well,
You probably didn't have iTunes open (if that's where it syncs from).
If that' right, then when you want to charge or sync from your iPod, make sure iTunes is open.
This should help, but if you already did this, I'm sorry. I have no advice.
Cheezy107 -
That's it - what more can I say?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also
* http://kb.mozillazine.org/Software_Update (Software Update not working properly) -
I am trying to retrive my addrress book from disktop to iphone. just updated info from website and msg comes up. Itunes is not my default player and do I want to correct it. when I get into the place, all the itunes are already checked.
10.5.8 is Leopard, not Snow Leopard. Leopard ran on both PPC and Intel Macs, but Snow Leopard runs only on Intel Macs. iTunes 11 will run on Snow Leopard, though I'm not sure whether iOS7 requires a higher system (Apple seem to specify only itunes 11 and not an OSX system so you may be OK). However if your Mac is a PPC you cannot proceed; if it's an Intel one you can purchase Snow Leopard in the Online Store (search for Snow Leopard to find it quickly) - it's not expensive. It's not possible to roll your phone back to iOS6.
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Preordered iPhone 6 at 3am eastern time when it was released and haven't received it
I Preordered my I phone 6 at 3am eastern time when it was launched and received a confirmation email stating that I would receive my phone today and I did not!!! I am not happy at all with verizon maybe it is time to switch to another company. To make matters worse my father who ordered the same exact phone as I did hours after I did already received his in the morning today......that just isn't right! What do you plan to do about this verizon and hen exactly am I going to get my phone?
>> Subject edited for brevity <<
Message was edited by: Verizon ModeratorHello Jayhiggins.
You did not really mention anything you tried. So thought I would list some tips that may or may not assist with this. But hopefully something helps you a bit.
1. Reboot iPhone
-Hold down the home button & sleep/wake button together till you see the silver apple logo. Once you do let go. Now test SMS
2. Toggle Airplane Mode ON for 1 min
-Settings - Airplane Mode - Turn ON for 1 min then turn off, Now test SMS
3. Toggle 3G Mode OFF for 1 min
-Settings - General - Network - 3G - Turn OFF for 1 min then ON, Retest SMS
4. Reset Network Settings
-Settings - General - Reset - Reset Network Settings - Confirm - iPhone Reboots
-This will not touch any of the data on the iPhone at all but you may need to put in WiFi passwords again
-Retest SMS
5. Remove SIM Card
-Remove SIM card, Clean it with a soft dry cloth, as well as the try, Blow into the SIM bay at an angle to blow out any particles. Link below on how to remove SIM card
http://support.apple.com/kb/HT1438
6. Usually a restore would be the next option but let's hold this till last. At this time you will want to contact your cell providers Data support group. As they might be able to check settings on their end for possible time stamp differences. If you find they can troubleshoot no more then restore iPhone -
'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!
Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US -
I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any suggestions
If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
Best of luck. -
i m new t o iphone community , i tried to connect with itunes with my laptop, finally i did transfer my songs and movies to itunes but it is not showing in my iphone . plwease help me
You need to sync your phone with iTunes on your PC. Read this article
http://www.apple.com/uk/support/iphone/syncing/
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