HT201401 What causes the iPhone 4S to shut down to a black screen when it has full power?

What causes the iPhone 4S to shut down to a black screen when it has full power? I have cleared the open icons and it works for one day then shuts down again.

Software hiccup, glitch or maybe faulty battery. Restore iPhone with iTunes on computer. See if this helps. If still problem that you think is serious enough to fix, all iPhone 4S have full Warranty. Make Genius Reservation and take iPhone to Apple for resolution.

Similar Messages

  • HT201210 My iphone 4s completely shut down to a black screen and will not come on after I received the restore iPhone message.

    Tried restore through Apple ITunes software and received an error message unable to restore device.  Now my phone will not turn on at all. Yet it is charged.  I can't do anything.

    Hey there Maggie,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Cheers,
    -Jason

  • IPhone 5 keeps shutting down and needs rebooting even when fully charged?

    My iPhone 5 keeps shutting down when left unattended. This requires a full reboot and this doesn't always work either. Sometimes it requires a full reboot several times. Has anyone else had this problem?

    I am having the same issue with my iPhone 5s. I travelled to the UK and my phone started having this issue over there (i have turned the cellular data off). I restored my phone last night but when it asked me to set it up again, i chose for it to set up from the back up i had stored on my Mac. The problem is still presistent even though it is shutting down less often. I am going to restore it to the factory settings tonight and see if I keep getting the same issue I will take it to a Mac Genius. However if it works i will let you know

  • My iPhone 5 is shutting down itself with black or red lignes?! What cause this?! Should send to apple to get a new one?! Am I the only one?!

    I'm on iOS 6.1 ! There are almost nothing running in background when my iPhone 5 is freezing with lignes black or red and restart alone ?! Someone can help?! 

    The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course.  You will have to talk with Apple to see if you get all components or just the iPhone replaced.
    With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each.

  • What is the best way to shut down an iMac that has frozen during a data transfer? The disk I was writing to will not eject. Stopping "copy items to" doesn't work either_ it is frozen as well. Is there a way to force eject the disk so I can shut down?

    Some more information on the above: OS: 7.2
    1. None of the shutdown commands would work so I held the power button down and received a prompt that asked if I wished to force eject the drive, I selected
    the force eject and then shut down.
    2. Just recently I installed an eSATA _ Thunderbolt_ port multiplier compliant PCIe card (Seritek Q6G) into a thunderbolt external chassis (OWC Helios) (seritek Q6G).
    This freeze data transfer also happened when I connected a Firmtek 5PM external tower to the iMac via thunderbolt cable.
    The driver for the seritek Q6G was installed in the iMac previous to connection of any of the devices.
    Both external towers mount ok on the iMac but have frozen during data transfer.
    The initial freeze was with the Firmtek 5PM which is (JBOD)_ I thought that might have had something to do with the freeze_ it being JBOD_ so next I tried the Mercury Elite AL Pro Q2- which is formated in RAID 5. But then froze too.
    Anybody have any experience with this?
    Maybe I need another driver?
    Or maybe some update to my OS?
    Any suggestions welcomed.
    Thank you

    Hello BDAqua, thanx for the suggestions. Before I saw this reply I tried to first quit the finder and then to relaunch the Finder but that resulted was a blank gray screen.
    In the end I ended up having to power down the iMac.
    Fortunately the RAID array that was "active" seems to be fine and also has a firewire 800 connection so I can use it_ just not with thunderbolt until this issue is solved.
    I'm going to check in the Applications>Utilities>system log to see if any clues are evident_ thank you for the suggestion.
    PS: Nothing of note was obvious as a root cause in the Activity Monitor though.
    hmmm....I was told that the Helios and seritek card were compatable and that the Helios didn't require any drivers..it will be a drag if there isn't an easy fix for this since this new PCIe card from seritek is the first to offer port multiplier compatibility for eSATA to thunderbolt...since they are both new I'm hoping that an OS upgrade will be the fix (presently7.2)...we shall see.

  • What are the negative effects of shutting down often?

    I use my computer everyday. Is it the best choice to shut it down every night (when i am sleeping) for:
    a. Saving electricity?
    b. maintaining battery life?
    c. the environment???
    And I am sure there are other factors I can't think of now. What are the negatives and positives of using sleep mode? When is it best to shut down?
    Thank you all for reading, and answering!

    I use my computer everyday. Is it the best choice to
    shut it down every night (when i am sleeping) for:
    a. Saving electricity?
    Nominal as the computer uses very little power when it is in sleep mode. The surge when the computer starts from being off is probably more as the computer is dead and has to warm up and restart everything.
    b. maintaining battery life?
    Doesn't affect battery life. When the battery is charged the charge circuit turns off and the battery is idle as long as the magsafe is plugged in and powered.
    c. the environment???
    Letting your computer sleep or turning it off is going to have minimal impact on the environment. See first answer.
    What are the negatives and positives of using
    sleep mode?
    No negatives I can think of. Positives are the computer wakes up right where you were. You don't need to close any programs or stop to make it go to sleep. Either close the lid or use one of the other methods to put it to sleep.
    When is it best to shut down?
    I always shut down when I am transporting my computer in a bag. Just personal habit. A few people transport it in a bag while it is asleep and have no problems. I also shut it down when I know I am going to be away from it for over 24 hours. Sleep would work just as well just habit.

  • Does anyone else have the problem where the iphone 5c basically shuts down wi-fi access for everyone?

    Here's what happens: Go into Settings -> Wi-Fi, and connect to the home network. The connection is made successfully. If you open Safari, yes, you can surf the web via Wi-Fi, not cellular network. After a few seconds, Wi-Fi drops out. But it not only drops out for the phone, all devices connected to the network are kicked off. Then all devices take a few minutes to connect again, like the router resets the connection or something. I don't have anything else in the house that does this when connected to the network -- No, our Android phones don't do this; No, the XBox doesn't do this; No, our old version 1 iPad doesn't do this; No, the various desktop computers running various flavors of Windows don't do this. But whenever the we attempt to connect the iPhone to the house network, the network drops for all devices connected to the network. Anyone else have this issue? I'm thinking about returning this phone and going with Android.

    This is known issue with iOS 7.  The issue is with iOS 7, wallpaper required filling the screen, so if you try to scale down, it won't work.  There are apps in the App Store which have popped up to resize wallpaper for iOS 7.
    This link offers some good advice and app options.  http://www.igeeksblog.com/how-to-stop-automatic-wallpaper-resize-and-zoom-in-ios -7/

  • My screen on the imac starts to load then goes to black screen when turned on

    how do I reboot my desktop as when it turns on it starts to  load then it goes to a black screen

    I had the same issue with my 2008 iMac and Apple support walked me through a fix ...
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
    Apparently it's an issue with an automatic update that never quite got past the login screen.
    If this doesn't help then try reinstalling whatever version of OS X you are using.

  • My ipod touch keeps shutting down to a black screen and i have to keep holding the sleep and home button to get restarted  I have updated and also restored it ., anyone know why this is happening and what i can do to fix it. Help frustrated

    can anyone help me  . my ipod touch keeps freezing and i have to hold the home and sleep button to get it started., i restored it and also updated it . Any answers . Thanks

    If you still have the problem after restoring to factory defaults/new iPod you likely have a hardware and an appointment a the Genius Bar of an Apple store is in order.

  • What is the proper procedure for shutting down a TCPListener?

    Should the Server (the socket) be shutdown before stopping the TcpListener?
    sample:
    if (theTcpListener != null)
      if (theTcpListener.Server != null)
        if (theTcpListener.Server.Connected)
          theTcpListener.Server.Shutdown(System.Net.Sockets.SocketShutdown.Both);
          theTcpListener.Server.Disconnect(false);
          theTcpListener.Server.Close();
        theTcpListener.Server.Dispose();
      theTcpListener.Stop();
      theTcpListener = null;

    >>Should the Server (the socket) be shutdown before stopping the TcpListener?
    Close any TcpClient ( TcpClient client = server.AcceptTcpClient(); ) and the call the Stop() method on the TcpListener object. Please refer to the following sample code for more information:
    https://msdn.microsoft.com/en-us/library/system.net.sockets.tcplistener%28v=vs.110%29.aspx?f=255&MSPPError=-2147217396
    As the documentation states: the Stop method closes the underlying Socket and creates a new Socket for the TcpListener but you are responsible for closing your accepted connections separately:
    https://msdn.microsoft.com/en-us/library/system.net.sockets.tcplistener.stop(v=vs.110).aspx.
    Please remember to close your threads by marking helpful posts as answer and please start a new thread if you have a new question.

  • What is better for a MBP, shut down or sleep?? when you go to bed.

    hi everyone, my question is, what is better for a MBP, to shut it down o sleep, i undestand to pun it into sleep when you go out for a time, or you need to move, but what shoul i do when i go to bed and the mac won´t be use for about 8 hours.
    thanks regards

    If you don't have any documents or programs open that need to stay open for the night then give your Mac a rest and Shut it down.
    If you're updating or have stuff loaded that you want to start back on right in the morning, you could just put it to sleep so you're all set for the morning(make sure you plug it in though). It's personal preference really.

  • I was using my iphone 4 and suddently there was a black screen. when i did hard restart there was apple logo only. now since two months its only stuck on apple logo. i tried to restore the phone but its not working.

    hey guys plz help me out with this. my pjone has stuck on apple logo since two months...

    Is your iPhone jailbroken? If so see: http://support.apple.com/kb/HT3743

  • When i take photos or videos on my ipod touch with the camera, then i plug it into the computer to sync, the computer shuts down and this blue screen comes up saying "an error has occured" and a heap of other stuff.

    When i take a photo or a video using the camera on my ipod touch, the computer (windows xp) shuts down and a blue screen comes up saying "an error has occured" and a heap of oth stuff in white. It doesn't wipe the memory or anything off the ipod. Whenever i sync my ipod without photos or videos it works fine. It also doesn't mind me taking photos off itunes to put on the ipod. I have had a look around and a couple of people say reinstall itunes, but i don't know if i will lose all my songs and apps. Any suggestions of help?

    Removing all Apple related software and reinstalling iTunes should bring all needed drivers back: Removing iTunes, QuickTime, and other software components for Windows XP
    Also check for new driver updates for Windows, especially if you have a webcam installed.
    iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
    copied from the article about reinstalling iTunes

  • My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    do you hold the home and sleep button?

  • IPhone 4s looks shut down all the time.especially when the 3g is on.in the forums its said to push the use button and the power button at the same time.the people calling me cannot reach at my phone.what should i do ?

    my phone looks like offline all the time.its all about me to notice that its offline.then i have to push the main button and the power button together to open it.then the apple sign comes on the screen and the phone turns online.but i cannot receive the information of who called me at the time that my iphone 4s turned offline by itself.i cannot receive messages at all.what can i do now ? i sent the phone to the service and they just told me that they installed the current version.but i guess nothing happened.its doing the same thing again.i cannot use my iphone.
    From Turkiye.

    I've tried all those.But nothing works.The phone seems to be shut down.But it is not.When i get it out of my pocket, for example to call someone, i touch to main button but nothing happens.I solve it by pushing the power button and the main button together just for a couple of seconds, as its said so in the forums.
    also, people told me that they were calling me, my phone was ringing but i didnt answer?...i checked it for millions of times, it seems to be shut down, but its normally not.then i push the buttons together and the apple sign comes on the screen.it searches for the network.and it works.
    but i do not see any calls, texts anything.but for the others, they say my phone seems to be workin.
    I thought it was 'cause of the 3G is switched on but when I turn 3G off, it does the same thing.it seems to be offline all the time.

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