HT201407 After doing so, re-downloading the latest firmware 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're s
My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.
Not surprised that you took a paragraph from my post to repost the same issue.
It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty.
Similar Messages
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After numerous call with Apple and trying loads of restore, recovery, antivirus off, latest iTunes downloaded....etc etc......now my iphone say "Device Unknown"
The phone worked perfectly until this update.....no way am I paying for a repair for a fault resultant from a firmware update
Anyone had the same issue?I am having the same issue! I was warned not to upgrade to 7.0.1, but no warnings about 7.0.4. What a disaster! Once I get my iPhone working again, I will NEVER upgrade it again! Thanks, Apple! I am over 100 miles from the nearest Apple Store!
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How do I fix this?
What does it say other than that? That's a very vague description.
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My iphone wont let me update it says "There is a problem with your iphone"
PLEASE I NEED HELP
It says, you have an iphone 3g? the update 4.3 is only compatible with the devices, 3gs iphone 4 ipod 3rd generation and 4th generation and both the apple i pad's.
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After connecting 3gs to itunes, there is a message which says"There is a problem with your phone"
My iphone 3gs when is turned on displays iphone in center and a arrow pointing right and it says slide to confired. I go thru by selecting English and country USA. After it says "connect to itunes". I connect the phone to my computer (windows7) and itunes recognizes the phone. After just a few seconds, I get this message in itunes " There is a problem with your IPhone. I have reinstalled the software twice but still does not pass the message in iTunes.
When I disconect it and reconect it again the same message show up in iTunes.
What's is going on with this phone? PLEASE HELP.It's probably broken. Is there an error number displayed by iTunes?
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I can't download the new version of iTunes. Halfway through the installation a pop up window appears saying, "There is a problem with this Windows installer package. A program run as a part of a set up did not finish as expected. Contact your support personnel or package vendor.
Got exact same problem, was told to delete all old apple, quick time and bonjoir from computer then it would work. I use a programme called malware bytes and this takes everthing out of your computer right down to the roots but unfortunately I still have same problem
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My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.
Hi ahsanikram!
I have an article here for you that can help you troubleshoot this issue with your iPhone:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
i restore my iphone 3gs but after that iTunes show a message there is a problem with your iPhone, help me please
Yes. Talk to whoever replaced the battery. Sounds like they broke something.
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Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.
It's probably broken. Is there an error number displayed by iTunes?
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After I updated to iOS 6.0, iTunes tells me "there is a problem with your iPhone".
I'm stuck on the activation screen. I can only select language and country, then it tells me to connect to itunes. In itunes I get the "there is a problem with your iPhone" message. Also, my iPhone keep "searching" for my carrier (Telenor in Norway), but never finds it.
ThanksNo, it wasn't jailbroken on iOS 5.1.1.
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There is a problem with your iphone after restore
there is a problem with your iphone message on itunes after phone restore
One thing you could do is to go into a dfu mode and restore your phone again
This is how u enter into dfu mode
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode -
Message "There is a problem with your iPhone"
When i try to connect with itunes after updating this messange appearing: "There is a problem with your iPhone.
Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country.
To find your nearest Apple Store, click here."
Please help me i dont what i have to do?
imei no 012540000008244Try recovery mode > iOS: Unable to update or restore
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Hello, I have an iphone 4 and it has recently come up with the connect to itunes logo. When I connect it to my computer, itunes comes up with there is a problem with your iphone. What should i do? I need help ASAP
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
"There is a problem with your Iphone..."
So I purchased my Iphone off trademe last year, it did not come with warranty ect.
About 3 weeks ago I dropped my iphone in water, I put it in rice + silica gels in a sealed zip lock bag for about a week.
It was working fine for about 2 days and it suddenly collapsed;
- it does not charge properly, the battery is always on either 1% or 100% but whenever I pull it out of the charger, it turns off immediately or stays on for about a minute or so and shuts off.
- It charges for a little whenever I plug it into my Mac, but then turns off after 5 min or so of charging and then blinks off and on with the apple logo continuously until I have to plug it into my wall charger.
- It does not function properly unless it is plugged into my wall charger. It works for about 15 min and then turns off, automactically turning back on with the IOS 6 start up screen. Whenever this happens I have to turn it back off and then on for it to return to normal.
- I have restored it once successfully, and it worked perfect, but I forgot to charge it over night and it went all funny again.
So now, I have tried restore it again. I connected my iphone to itunes, and my iphone successfully stayed on throughout the process of restoration. But then as soon as it finished, my iphone was supposed to restart but it started blinking on and off which made me have to connect it back to my wall charger. So now it sometimes works normally whilst connected to the wall charger, but usually it continues to turn off and on with the IOS 6 start up screen. When I slide the 'set up' slide, it comes up with the image of the USB cord and Itunes saying 'Connect to Itunes. And so, I do. But then it comes up with the very annoying message "There is a problem with your Iphone, please go to your nearest apple store...ect." on itunes, but in my iphone it says "Connected to itunes." but I have no idea what to do next? I can't put it into recovery mode because it doesn't charge properly on my mac, so it does not turn back on no matter how long I have charged it for.
I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!kaheejazminelee wrote:
...I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!
I hate to tell you this, but there is most likely nothing left on the phone to back up. If youdidn't have it backed up already, it's too late now.
As for getting it working again, make an appointment at the genius bar. You'll need to pay for an out of warranty replacement.
That one is almost certainly toast. -
TS3694 "There is a problem with your iPhone." (Restoring/Recovery issues)
So, the other day, I got my iPhone 4 wet (idiot, I know!). After drying it out in a bowl of rice for 24 hours, it seemed to start up just fine and when connected to iTunes, it prompted me to do a full restore to factory settings. I did just that, and after the restore software downloaded and seemed to install onto the iPhone, it began going through the setup process. It let me go through a few screens of setup (language, country, location services etc., before showing the connect to iTunes screen). Then iTunes displayed this message:
"There is a problem with your iPhone. Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country. To find your nearest Apple Store, click here."
There are no other options given on neither the phone nor iTunes.
I am out of warranty, have called Apple about replacement options, and was also advised to continue trying to restore. After 3 or 4 times trying to restore, with the same message, I am asking if anyone knows any other tricks before I go and fork out $169.99 for a replacement phone.
Thanks,
MikeHii mikeszalay,
I have exactly same issue, and my screen can show language and country after I restored for like 7 times.
My itunes is showing
"There is a problem with your iPhone. Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country. To find your nearest Apple Store, click here."
What did you do after this problem? did you successfully fix the phone? Cause I dont know what to do now, and my phone is also out of warranty : (( It will be a really great help if you could share experience!!
Thank you so much!!!
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