HT201407 HELLO I PURCHASED AN IPAD AIR FROM TORONTO CANADA AND NOW I AM IN AFGHANISTAN WHILE I WANT TO ACTIVATE IT IT NEEDS ITS ORIGINAL OWNERS APPLE ID AND PASSWORD I HAVE PURCHASE RECEIPT TOO WHAT SHOULD IDO??? PLEASE HELP ME
HELLO I PURCHASED AN IPAD AIR FROM TORONTO CANADA AND NOW I AM IN AFGHANISTAN WHILE I WANT TO ACTIVATE IT IT NEEDS ITS ORIGINAL OWNERS APPLE ID AND PASSWORD I HAVE PURCHASE RECEIPT TOO WHAT SHOULD I DO??? PLEASE HELP ME
This is the iphone forum, not the ipad forum. Try posting in the appropriate forum.
Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read.
The device is useless until the previous owner removes it from their account.
Similar Messages
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I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
HT201407 can face time on iPad air from saudi work in another country
I bought an iPad Air from the Virgin Mega Store in Saudi Arabia, Dhahran Mall. Unaware Face Time was not installed due to country regulations. I returned the product for a refund and after explaining the situation, I was neglected the refund, I was even willing to receive less than the amount paid for, that did not happen either. At the end of the day, I’m now stuck with an iPad Air without the use of Face time when I go home. I thought being an authorized dealer or as advertised as an Apple iStore for Apple, there would be the 14 day refund policy ??? Does anyone have any suggestions on this matter ?? Model number: ME987AE/A
ThanksAny iOS device officially sold in the KSA, which at minimum means a device sold by any authorized Apple reseller there, has by demand of that government had Facetime blocked at the hardware level. There is no way to activate it by any officially supported means.
We cannot discuss jailbreaking in these forums.
Regards. -
Need to reset ipad but don't have original owners apple id just password
I manage a pawn shop and we reset apple ipad to factory settings now it say's owner has used find my phone to link their id. I do not have the owners apple id but I do have password and have no way to get ahold of owner what can I do
In future you must verify that 'Find My iPhone' is switched off, that is the key to all the security. If it is on you will not be able to get around it unless (a) you have the seller demonstrate that it is off by showing you that it has been disabled or (b) have the seller go to his account on the iCloud website, then go to Find My Phone (on the site) and remove the item from his account. In your case I would guess that the first method would be preferable.
The one you have can be sold for parts value, but that's about it, sorry to bear the news.
PS: You are not the first Pawn Shop operator to post here with this problem. I don't know your business but if there is some kind of trade publication this may be a good item for it (and it is already spreading to other manufacturers devices), Galaxy G5's have a similar system, the EU will require it by law. The clock is ticking -
HT4946 i forgot my password my iphone is stop know what i do please help
i forgot my password my iphone is stop know what i do please help
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
It Won't work what so ever Please Help
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem
Apple Retail Store - Genius Bar -
Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.
Call Apple Care
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Im currently new to this iphone. Im using iphone 5s with a version iOS 7.1.1. My problem is what is wrong with my app store? It keep telling me to update my billing method. Was all apps in the app store is need to be purchase. Such as i wanted to update my clash of clan game. It keep telling me to fill in my billing method. I already fill in the billing method, but it say that "There is a billing problem with a previous purchase. Please update you payment method. " i don't know why he keep telling me this even though in my visa card got money. Please help me with this problem
This is incorrect. "There is a billing problem with a previous purchase. Please update you payment method. " means you have made a purchase and iTunes/Apple hasn't received the finds for it yet. hence the "There is a billing problem with a previous purchase. Please update you payment method. ". This means you would need to either use an iTunes gift card to pay it off or another debit or credit card that is currently on the account.
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hi please sent the id and password to this emil [email protected] thanks alot from you
This is a user-to-user forum so we won't be able to send or activate anything for you. Unfortunately, if you bought a device from someone who did not turn off "iCloud > Find My iPhone", then you would have to contact him to ask him for help. Otherwise you won't be able to use the device.
Please see also: http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US -
Dear Sir/ Madam
I need to update my macbook pro i cant i have only till10.6.8
could you help me for that matter there's many applications can't get it
Regards
Tamer Radwan
0097555789207
[email protected]Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Help me
Thank you for your prompt reply. While i agree to your point that it is disabled on UAE iPads I have moved out of there and am settled in Singapore now. So now cant I get it installed.
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I have tried wating 15min for it to be pick up.....I have shut down my computer and re booted with no luck. I am devasted as all my photos are on it. Any suggestions anyone????
Was this your first TIme Machine backup or were you running an update to Time Machine? If the latter then most of your data is probably recoverable from that disk. If not proceed with this emergency recovery. I would not erase the Time Machine backup you already have in case there is data on it you can recover, even if it did not complete. (I don’t know if Time Machine will wok on a partial backup.)
Before proceeding further you should try to secure your data. You are close to losing it (or have lost it) and the instructions below will try to make a copy of it without having to boot the operating system. You will need an external drive which you will erase as part of this procedure.
Boot the recovery partition:
• Press the power button and as you hear the bong,
hold down the Command and R keys.
Once booted, click on Disk Utility.
Format (and erase) the destination recovery disk:
Plug in the drive you are about to erase.
Select the volume that is NOT your system disk.
Click on Partition.
Pull down under Partition Layout to 1 Partition.
Click on Options…
Select GUID Partition Table.
Name: Emergency Backup
Format: Select Mac OS Extended (journaled)
Click Apply.
Click Partition.
Make a copy of your system disk on the recovery disk:
Drag and drop the named system disk to Source (often called Macintosh HD):
Drag an drop Emergency Backup to Destination:
(Do not reverse these.)
Click Restore (the lower Restore button).
Be patient for it to do a full backup of your system disk.
Save the ailing disk/SSD. You might be able to recover data on it buy placing it in an external enclosure. Once the disk is in an external enclosure, if the disk will not spin give it a gentle tap. I have revived several disks that way. If it still won’t spin then bother with the recovery software below.
If it will spin try using DiskWarrior or uFlysoft data recovery.
http://www.alsoft.com/diskwarrior/
http://www.uflysoft.com/
Once your system is healthy again be sure to maintain two reasonably current backups.
More about backups:
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods: https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection: https://discussions.apple.com/docs/DOC-6031 -
I bought a new Iphone 4s, gave the older to my wife , made a new account for her, erased all data and now when i sync them they interfere with the other. Eg: if i delete an app ou buy one it appears on her phone, what should I do?
Have a look here...
Automatic Downloads...
http://support.apple.com/kb/ht4539
Turn off Automatic Downloads. Settings > Store -
I have recently purchased an ipad air and want to download cdg karaoke files from my laptop how do i do this. and can anyone recommend a karaoke player i can use when doing my gig's. cheers
Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.
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