HT201407 i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

Where did you buy this iPhone and how did you unlock it?

Similar Messages

  • Hi; I updated my iTunes to the latest version (11.1.4.62), but it does not detect my iPhone 4s any more.

    Hi,
    I updated my iTunes to version 11.1.4.62, but it does not detect my iPhone 4s any more. I have tried the following ways but still did not work:
    Rebooted the computer
    Rebooted the iPhone
    plugged and unplugged the USB cable multiple times and to various USB ports
    Uninstalled and installed the i-Tunes
    Signed out the iTunes and signed in again
    my USB cable and ports are all ok
    my ios version on iPhone is : 7.4.4
    my laptop os is windows 8.1 and my processor is: Intel Core i7-3610QM @ 2.30 GHz
    I appreciate your help.

    I find this on another post and tried it.  It WORKED.  I had to modify to fit my situation but give it a try.  Good luck.
    Go to Windows 8.1 Control Panel.
    Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for Apple IPad)
    Right-click, then select properties on the menu list.
    Under the "Driver" tab menu, confirm the update driver button is not greyed out.  If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
    Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
    Select "Update Driver".
    Select and click "Browse my computer for driver software".
    For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. 
    Click Next, and let the driver re-install.
    iTunes  11.1.4.62 should open automatically if your iphone is connected already.

  • Hello. I have some .mov files that I am able to open with Quick time on my pc but not on my mac. I even tried downloading quick time 7 but still no progress. Is there anything else I can do?

    I can not open my.mov files on my mac. I would like too. I use to b able to look at them but for some reason i can not. I tried downloading quick time 7 but i have had no luck. Is there a way for me to open them? I just finished updating my system software so maybe that had something to do with it? Please help.

    drrbr1,
    Mavericks changed how media was handled on OS X. Apple moved away from the old Quicktime frameworks (that were started in the 80's IIRC). Now the OS uses AVFramework. It is why Quicktime X (QTX) & Quicktime 7 (QT7) can play different formats.
    QT7 used a series of codec plugins (encoder/ decoder) to add support for formats that Apple never supported (like DIVX, WMV, Ogg audio etc). Many users installed plugins like Perian to add these codecs via a simple installer. Perian may still work on QT7 apps, I haven't tested Perian on 10.10. Perian is clearly out of date & abandoned now, see perian.org or see the site of the old codec.
    AVFoundation & QTX has no ability to add extra codecs - you get support because the format is correct for AVFoundation to play, you get a dialog that converts the movie or the third option is that AVFoundation can't convert & simply chokes & doesn't allow playback.
    Apple have nothing to fix. The reason the movies don't play is because the new framework uses 64bit for everything. The older codecs are not 64bit & since Apple didn't write those codecs they won't fix them either. It may seem like I'm apologising for Apple, but it isn't entirely their fault, things move on.
    I'm afraid you need to work out what codecs you have contained in the files (.mov is just a wrapper around the data - the codec is the key to reading the data). mediainfo can help with that
    https://mediaarea.net/en/MediaInfo
    It will list the details of the codecs - from there you need to find an app that will convert to a supported format.
    It sounds like you have a sound format that is not compatible with AVFoundation - that means all apps the rely on AVfoundataion no longer play those files (Finder & iMovie use AVFoundataion).
    Media formats supported by QuickTime Player - Apple Support

  • Sleep and Home button doesn't work to restart, anything else to try?

    Sleep and Home button doesn't work to restart, anything else to try?

    You don't need to start another discussion about the same issue.
    In order to continue along in a discussion just reply to anyone in the thread that you want to reply to. Do you see that word Reply - in the lower right corner of your description area where your text appears? When someone replies to you, you reply to them by clicking or tapping on Reply - in the post that the responder sent to you.
    Start here for more help.
    iPhone, iPad or iPod touch: Not responding or does not turn on
    Pay attention to the very end of the support article about restoring the iPad. And by the way ... The battery does have a charge in it doesn't it?

  • I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

    I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • TS4006 we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?

    we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?

    Not really
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

    i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

    Cconnect it to your computer with the latest version of iTunes installed.

  • HT4623 I having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I cannot update through my iphone & through itunes. Each time I tried a message appeared saying iphone software server cannot be contacted. Please, help

    I am having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I tried using my phone but cannot find the update software button even when I have gone through the right process by tapping SETTING, then GENERAL, yet could not find Update Software button. I mean the update Software button is not seen there.
    I tried using itunes, yet no way. Each time I connect my iphone to my laptop itunes software comes up automatically and alerts me that a newer version of software for my iphone is available, It usually gives me the option of Download & Install or Download Only. Whichever of the option I click a message will always appear telling me that the iphone update server could not be contacted, then asking me to make sure that my network settings are correct and active or try again latter. Sometimes, when click on the Update button on my itune software. It will display an error has occured.
    I have even tried to Restore iphone from itunes, yet the problem  keep repeating itself.
    Can anyone help me?

    Dear Tim,
    I saw your message. Below are the problems:
    Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
    1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
    2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
    The above is the challenges I am facing now.

  • My Ipod 4th gen with 6.0.1 ios won't play on my sony docking station.  I have allready reset all my settings.  Is there anything else I can do?

    My Ipod 4th gen with 6.0.1 ios won't play on my sony docking station.  I have allready reset all my settings.  Is there anything else I can do?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    Does Sony say it will work with a 4G iPod with iOS 6.0.1? Sometimes an iOS update will break compatibility.
    Do you have the latest firmware on the dock? Go to Sony's website and check.

  • I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

    I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

    Mike
    I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes?

  • TS3540 My iPad is not recognised in iTunes. I have tried all the basic tests and then followed above. I cant locate the file referred to above "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

    My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

    My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

  • My Ipod Touch is not responding.  I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off.  Is there anything else that can help?

    My Ipod Touch is not responding.  I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off.  Is there anything else that can help?

    Let the battery fully drain. After charing for at least an hour try a reset and restore.

  • I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    Insert a SIM from a supported carrier.
    Where did the phone come from,  it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced.

  • I tried speeding up the beats per minute on of a few song on  i-tunes following your instruction but it does not work. is there anything else that i should do?

    i tried speeding up the beats per minute on of a few song on  i-tunes following your instruction but it does not work. is there anything else that i should do?

    You need to edit the audio file of the song to speed a song up. If you have GarageBand '11 on your mac, try this:  
    SPEDING UP SONGS

  • My ipad was stolen but i dont have icloud open on my ipad. Is there anything else i can do to either locate the phone or lock up all of my personal information.

    My ipad was stolen but i dont have icloud open on my ipad.  Is there anything else i can do to either locate my ipad or lock it up so that my personal information is not available.

    Unfortunately not, you can only try to locate it if Find My iPad was enabled on it and the iPad is currently connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
    If it was stolen then you should report it to the police, and if it was a cellular model you should also contact your carrier. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

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