HT201412 Can't restore iPod 4th gen, HELP!!!

   Hi! I can't restore my iPod 4th gen. because it will not show up under "devices" on iTunes! I plug my iPod into my computer, and a little stop sign comes up telling me my iPod is locked with a passcode and needs to be unlocked. Heres the catch: my iPod has a erratic/unresponsive touch screen! I can't shut it down or unlock it! So ultimately the devices column does NOT show up. ANY HELP WOULD BE GREATLY APPRICIATED!
                                                                                                                                        -S.A.

What what are you trying to do with the N9
What did you do with the N9 on the older iPods?

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