HT201412 Hi,My iPhone device is unresponsive ,not even able to shut down or restart .i can only receive calls thr' Bluetooth. no other apps could be operated,kindly help.
Hi,My iPhone device is unresponsive ,not even able to shut down or restart .i can only receive calls thr' Bluetooth. no other apps could be operated,kindly help.
Not responding or does not turn of
Thank u
Hi softwater,
Thank you for the suggestion. I haven't looked into Carbon Copy Cloner previously, I'll check it out.
I'll see what I can do about getting to a store. I've only just had the MBP13 get a logic board replacement, for which it had to be in store for a week, so I'll have to make plans to move data around so I can keep working while it's out of action.
I won't be able to take it to a store for at least another week, so if anyone else has an (unlikely) solution in the meantime I'd be very appreciative!
Thanks
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Microsoft Windows 7 Ultimate Edition (Build 7600)
TOSHIBA ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
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QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
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WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
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Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
**** External Plug-ins Information ****
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iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
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**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {3E4453B3-9F50-4117-8981-7391E871F420}
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {2E1A8652-B977-4486-A1C2-4D1EDC4204CF}
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IP Address: 192.168.1.18
Subnet Mask: 255.255.255.0
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DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue May 15 09:21:21 2012
Lease Expires: Fri Oct 12 09:21:21 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
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Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
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Connection attempt to Apple web site was successful.
Basic connection to the store failed.
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Last successful iTunes Store access was 2012-05-07 20:18:49.Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
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Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
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Apple iCloud Related Support/How-To/Troubleshooting Docs:
Apple IDs and iCloud
iCloud: iCloud security and privacy overview
MobileMe: About moving to iCloud
Frequently asked questions about the MobileMe transition and iCloud
iCloud: Troubleshooting the move from MobileMe to iCloud
iCloud: MobileMe services that no longer sync after moving to iCloud
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