HT201412 My ipod touch is frozen on the apple logo and thinking circle at the same time. How do i fix it?

Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!

You do what the screen is telling you.  Connect the iPod to your computer and restore the iPod via iTunes.

Similar Messages

  • HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My Ipod touch is acting very annoying. When i press the sleep/wake button to turn it on it just turns on with the apple logo and stays there. The screen will then blink white occasionally and the process will start again.

    My Ipod touch is acting very annoying. When i press the sleep/wake button to turn it on it just turns on with the apple logo and stays there. The screen will then blink white occasionally and the process will start again. Once when it turned white. i pressed the power and home buttons at the same time and then the above process continued.

    Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
    http://support.apple.com/kb/HT1808
    Hope this helps
    - Greg

  • Hi...m using a mac pro quad core.....its not booting up...i can only  see the apple logo and a circle loading...could not get into the login screen

    hi...m using a mac pro quad core.....its not booting up...i can only  see the apple logo and a circle loading...could not get into the login screen...any suggestions please.....m in the middle of a project and now i have got this one
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    Welcome to Apple Discussions!
    Do you keep your data backed up?
    If not, you should always do so*:
    http://www.macmaps.com/backup.html
    You never know when a hard drive or a directory might go bad.  Having a bootable clone is a must.
    That link also shows you some tools you can use to recover data.
    If you aren't backed up, try buying those tools first, before attempting to repair the directory.
    Directory issues can be fixed with these tools*:
    http://www.macmaps.com/directoryfaq.html

  • My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

    My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

    Once the Device is in Recovery Mode... it is too late to save anything...
    To minimise loss... after the successful Recovery... Restore from the most recent Backup...
    See Restore from Backup here
    http://support.apple.com/kb/ht1766

  • Ipod touch frozen on apple logo and thinking circle

    Hello. I just purchased an iPod touch from ebay. It is stuck on the apple logo and the thinking circle, and I tried rebooting it by holding the home button or by holding the sleep button. Neither one works.
    Help?

    I assume that you tried to RESET it and it did not work. It is probably not connecting to iTunes to RESTORE I assume.
    At this point I am not sure if putting the device in [*_RECOVERY MOVE_*|http://support.apple.com/kb/HT1808] and then RESTORING it will work or not or whether you would be able to put the iPod Touch in RECOVERY MODE to move forward. If it doesn't work then I would recommend either taking it to an Apple Store for evaluation or sending back to the ebay seller for a refund.
    Axel F.

  • My Ipod Nano (3rd Gen) is stuck on the apple logo and I don't have a computer or iTunes to fix it

    Says it all in the title. My 3rd Gen is stuck on the apple logo and with no computer or iTunes how am I to fix it? I'm in some money troubles at the moment and I dont have that many resources available to fix my beloved iPod. I have tried resetting but it comes back to the logo and then it dies of battery.
    Any suggestions?

    If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
    Regards.

  • My ipad is stuck on the apple logo and wont return to the home screen. I plugged it into my itunes but I don't know what to do from there. Can someone please help?

    Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead.  I really need help. Does anybody have any suggestions? Please.

    Did you try rebooting the iPad? You will need to have some battery power for this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This may be helpful
    iPhone, iPad or iPod touch: Not responding or does not turn on
    Frozen or unresponsive iPad - Apple
    iPad: Unable to update or restore

  • IPod Touch 2G 32GB with White Apple Logo and Failed Restore / Recovery

    My Specifications:
    iPod Touch 32GB 2G
    iPhone OS 3.1.3
    2.8 Ghz. Intel Core 2 Duo iMac
    Mac OS 10.5.8
    iTunes 9.0.3 (15)
    Problem:
    After updating my iPod Touch to OS 3.1.3, my iPod touch started having sync issues where it would say the sync failed. The backup files stopped being created and the latest version was over two weeks old (from prior to the updated to 3.1.3). After an application became unstable and crashed frequently, I tried to do a reboot by holding the Power & Home buttons until the Apple Logo appeared to begin the reboot process. After waiting for 6 hours, the ipod still had not rebooted but was frozen on the White Apple Logo screen.
    Troubleshooting Steps I’ve Take:
    1. Attempted to follow Apple Frozen iPod Touch and Common Issue Troubleshooting Guide. The iPod will not shut down using the Power Slider function.
    2. Restore via iTunes using the DFU Restore Function (Power Button & Home Button for 10 seconds, releasing the Power Button, followed by plugging in the USB cable while holding the Home Button down). iTunes recognized the ipod at the point and began the restore process. The process took almost 32 hours and when it was completed, the ipod would not boot up by remained with the White Apple Logo. My original attempt was with using a powered USB hub.
    3. Repeated the restore process but by plugging directly into the computer and eliminating all USB devices except keyboard and mouse. Deleted the OS 3.1.3 updated and made iTunes download the file in case it was corrupted.
    4. Rebooted computer between each attempt.
    5. Deleted iTunes and the Apple Mobile Device Services as per Apple Article HT1747. Rebooted the computer and reinstalled iTunes. iTune would not recognized the iPod Touch to do a restore using the DFU method. I’ve retried various timings and versions with the cable plugin, booting with the cable plug in and not plugged in, etc... No effect.
    6. Repeated the above steps on a MacBook Pro running OS 10.6. iTunes wouldn’t recognize the iPod.
    7. Repeated the above steps using a different sync cable. iTunes wouldn’t recognize the ipod.
    8. Unplugged the iPod and let it completely drain until the screen went blank for 1 day. When pressing home button the Low Battery / Plug In warning appears. Recharged the battery using a wall plug for 12 hours. Retried the above steps. No change.
    What I’ve Eliminated As The Problem Via My Troubleshooting:
    1. Computer Hardware
    2. iTunes Software
    3. Sync Cable
    4. USB Conflicts
    What I Need Is A Solution:
    1. Completely wiping my ipod is an acceptable solution at this point. I’ve spent a week working on this and wasted way too much time. Is my iPod trashed thanks to an OS update?
    Any help or suggestions would be greatly appreciated. I've ready each forum posting involved White Apple Logo Issues and have come up empty. Am I the only persons would is having trouble restoring?
    Thank you,
    Paul

    More Troubleshooting Steps For Your Consideration:
    I was able to restore back to iPhone OS 2 by using a laptop that had not been synced with my ipod touch previously. When I did the DFU with it, iTunes downloaded OS 2 and it worked.
    Then I went back to my iMac and proceeded to install OS 3.1.3 and that seemed to work ok too.
    I've been getting the white apple logo of death, however, when I try to sync applications. All seems well, but as it is finishing the ipod touch reboots to the White Apple Logo Screen and stays there. iTunes seems oblivious to this taking place.
    During my second rebuild starting with OS 2 and then updating to 3.1.3, it worked again. When I tried to add apps, I only put on a dozen. That worked too. I did get the White Apple Logo Screen of Death once again and I did the third sync to get the rest of my apps in place.
    I'm on the third rebuild from version 2. I'm going to try to use an old file I have of 3.1.1 instead of 3.1.3. Also, I'm going to add one application per sync. At least this way I might be able to find out if it is a specific app that is causing the problems.
    In my further research, it appears that this bug has been in place since the early days of iPhone OS 2.
    All told I've spent over week with my computers tied up working on this problem. I think it would have more cost effective to just buy a new iPod. (I'd rather wait for the 4G version this fall!).
    Just in case anyone else has been having issues, that is where I'm at. I'll let you know if I figure this issue out in more detail.
    Thanks,
    Paul

  • Ios5 Upgrade to my ipod touch failed now left with apple logo and unable to turn off?

    How can I sort it out?

    Starthere:
    iPhone and iPod touch: Frozen and unresponsive
    Then restore the iPod when you get iTunes to see the iPod.

  • My ipod touch 4G will only show apple logo, and can't be turned on and off?

    It eventually runs out of battery but that doesn't change anything. All i can do is hold down the power and home screen button simultaneosly for a while. After this it flashes white then black then back to logo. Anyone know what to do? I plug it into my computer and it doesn't show up or anything. Any suggestions? my itouch hasen't had problems before or anything.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1379 My Macbook Pro will not start at all. I automatically get the Apple Icon and a pinwheel that keeps clocking. How do I fix?

    If anyone can assist with why my Macbook Pro will not pass the first screen, please respond. I have been getting the spinning pinwheel for a few days and cannot lg on now. In recent days I deleted some files and thought that would help the computer move a little faster but now it will not sllow me to access my account. Any suggestions on how to get pass the initial screen?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • My ipod touch would not open music, so i turned it off. then i tried to turn it back on and it just came up with the apple logo and i have reset it several times and it just keeps coming up with the apple logo and has been like this for 1/2an hour. help?

    I desperately need it to work again. please help!

    What "Loading symbol" are you talking about?

  • Girlfriend ipad has died, can only get to the apple logo and it has writing at the bottom of the screen

    This is an Ipad 2, it kept on resetitng itself, have tried restoring etc but will not play ball. It comes up with the apple logo and some writing at the bottom of the screen, hope someone can help

    Try recovery mode now.
    iPad: Unable to update or restore

  • I bought an ipad 3 and at the back of the ipad got only the apple logo and no other information like serial number or where it was designed or manufactured.Could this still be from apple or fake

    Many Ipad im seeing has the Apple logo and other informations at the back of the Ipad but mine comes with just the Apple logo at the center of the back and no other information given underneath.Could this still be a real one from Aple or fake because mine only have the Apple logo at the back

    As fas as. I know, all iPads should have a serial number on the back of the device. Even refurbs that have a new or replaced back should have a serial and model number engraved on it. I would tend to think that you got a bootleg device.

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