HT201412 my new ipod touch 5 will not turn on!!! im mad about this can someone helpp me or tell me what to do i tried alot of stuff my ipod just has the spinning circle it will turn on but 5 seconds later it stops and starts spinning again.
So today I try to reset my Ipod. But it doesnt work!!! It will turn on for about 5 seconds then shut down and the spinning circle will appear. I tried resetting, but it didnt work. someone please help me before I break this thing!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
-
My phone will NOT turn back on after trying to restore it with itunes. It just has the blue music app with an arrow & the usb side of the power cord on it.
Help me please!!Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I had no issues with Ver 9.01 but since upgrading to Ver 12 it takes forever to startup but is unusable when it finally comes up. Any ideas why and how do I fix it. IE 9 and Chrome have no issues.
Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections. -
EtreCheck version: 2.0.11 (98)
Report generated December 2, 2014 at 1:54:04 PM GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 2:55:53
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 749.30 GB (600.04 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AVG AntiVirus.app
[loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
/Applications/VMware Fusion.app
[loaded] com.vmware.kext.vmci (90.4.18) Support
[loaded] com.vmware.kext.vmioplug.10.1.24 (10.1.24) Support
[loaded] com.vmware.kext.vmnet (0104.03.86) Support
[loaded] com.vmware.kext.vmx86 (0104.03.86) Support
[loaded] com.vmware.kext.vsockets (90.4.23) Support
/System/Library/Extensions
[loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
ProTec6b: Path: /Library/StartupItems/ProTec6b
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avg.Antivirus.gui.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.avg.Antivirus.infosd.plist Support
[running] com.avg.Antivirus.services.plist Support
[running] com.eltima.ElmediaPlayer.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
uHD-Agent UNKNOWN (missing value)
uHD-Agent UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
ZipCloud UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Twoo UNKNOWN (missing value)
Twoo UNKNOWN (missing value)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 4.0.60531.0 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
User Internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Safari Extensions: ℹ️
ResizeMe
DuckDuckGo
Searchme
SlickSavings
Amazon Shopping Assistant
Ebay Shopping Assistant
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Growl Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% vmware-vmx
6% com.apple.quicklook.satellite
5% WindowServer
1% hidd
0% Finder
Top Processes by Memory: ℹ️
1.09 GB vmware-vmx
174 MB com.apple.WebKit.WebContent
56 MB Safari
52 MB Finder
47 MB AVG
Virtual Memory Information: ℹ️
34 MB Free RAM
683 MB Active RAM
650 MB Inactive RAM
2.14 GB Wired RAM
2.70 GB Page-ins
2.40 GB Page-outslooks like you have a few start up items that can cause some initial slow down items are in bold
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
ZipCloud UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Twoo UNKNOWN (missing value)
Twoo UNKNOWN (missing value)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
also you have 4gb of RAM, although thats a good amount, 8GB is slowly becoming the new standard so maybe consider upgrading the RAM if you have the money
also you can go to http://www.thesafemac.com/ these guys have great free and simple software and guide that can remove adware and improve your mac
hope this helps -
TS4268 My iphone will not send imessage for normal messages. please can someone help?
My iphone will not send imessage for normal messages. please can someone help?
Hi maccaman82,
If you are having issues sending messages from your iPhone, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden -
After downloadingOSX I have not been able to open iphoto. It has the spinning icon for the last 2 1/2 hours and will not let me open nor quit the applications. Is this because of the amount of photos i have in the program? I'm sorry i downloaded the update. I have work to do with the photos
I was able to turn it on but when I turned on WiFI the apps would not open and the phone crashed again and turned off.
-
My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected
If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages. -
I have an os x 10.6.8 and my iphoto will not open, just has the searching icon going round & round! Can anyone help?
backup your iPhoto library and launch iPhoto while holding the option and command keys down until the first aid window appears - repair your database and if necessary rebuild the database
LN -
Will we get back the new ipod nano or the old one only
So does anybody know where apple is gonna give the new ipod nano for the 1st gen one in it's new replacement program?
I guess I'm gonna have to school you again...This is from the exact same email:
Our initial diagnosis indicates that because your product replacement will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair or exchange program, there should be no charge to you for the service performed. If we have questions or concerns regarding the repair coverage, we will notify you.
Within two business days, you should receive a package at this address:
Don't be a ********* -
My phone will not turn on just has the apple logo on it what can i do ?
My phone will not turn off or on just has the apple logo on it
Click here and follow the instructions.
(126112) -
my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help
Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When I connect to itunes. It does not recognize my ipod and said I need to restore. I have tried to restore which says will take 4 hours but it never completes. The ipod still has the picture of "connect to itunes" Please help. I have tried to figure this out for days.
You might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info. -
My iPod Touch 5 brightness suddenly turned dim but when I go to my brightness and wallpaper page in settings it is at the middle (Normal Brightness). Is this a bug in ios 6 or something?
If the reset does not work I would try the following before going to Apple
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Sometimes when listening to music or a podcast, it will stop and start in rapid fire. I have a 4th gen iPod Touch. A Genius suggested something went wrong during the transfer from my MBP to my iPod, but I tried resyncing it, and it seems to happen haphazardly. Even if a podcast plays oddly one time, it might play perfect the next - so it can't have been the sync that went bad.
- First try a reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next restore from backup
- The restore to factory defaults/new iPod -
i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?
roush12345 wrote:
i ... it wont turn on when i plug it in to my pc.
Place the Device into Recovery mode... All data / Content will be Erased.
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
But... if the Device has been Modified... this will Not necessarily work
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