HT201412 Slide to unlock does not work no matter what we try. Phone receives calls and messages but we cannot answer either because the phone will not respond

iPhone 4s: Slide to unlock doea not work. Phone receives calls and messages but we cannot answer. We have tried numberous times to turn on/off to no avail.

It sounds like your phone is broken.

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    Hello Stern snapper
    If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
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    http://support.apple.com/kb/ts3899
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    Is this what you mean...
    AMDS for Mac  >  http://support.apple.com/kb/ht1747
    AMDS for Windows  >  http://support.apple.com/kb/TS1567

  • Ichat Screen Sharing will not work no matter what I try...

    I have read all the forums and can't find an answer. Something that should be so simple such as screen sharing through iChat (as advertised) is virtually impossible. This I can not explain. Especially since video chat works!
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    Both of the parties involved are using the same ISP, this really is mind boggling.
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    iChat Screen sharing does not as such for the screen bit use the Video/Audio port.
    The Documentation was lacking last time I looked.
    This one tells you the port changes in Leopard http://docs.info.apple.com/article.html?artnum=306688 compared to Tiger
    Tiger is linked in the first to here http://docs.info.apple.com/article.html?artnum=93208 where most of the other ports are.
    However Screen sharing was not part of iChat 3.
    If you do a Quick Look at the .plist(s) you will see the reference to ARD which is Apple Remote Desktop which is what the screen ending part is based on.
    This Doc will tell you which ports ARD is likely to use
    http://docs.info.apple.com/article.html?artnum=106439
    (It says 5900 and 5988)
    This should be allowed through the use of UPnP in your routing device or specifically opened.
    Now the not so good news.
    I run Little Snitch, A utility that tells you ports and IPs of incoming and outgoing network connections by any app you have.
    This has told me that in fact the Screen port seems almost completely random normally in the 50000 range of ports
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    Where exactly did you buy the "new iPhone "
    A country might help as well .This is a WW forum
    Are Direct Mobiles an Approved Apple iPhone reseller if not it may well be a fake

  • Downloading DVD from Cannon DC230 using FUJIFILM DVD -R 3inch disk, its just not working, no matter what I try

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    SONY DVD-ROM DDU1615, Rev FDS2
    I'm not 100% sure that that drive is a burner. For instructions on how to doublecheck, see the following document:
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  • HT1430 I can't delete 2 email messages. All others delete properly, however 2 will not delete no matter what I try. A pop up message comes up and says "cannot not delete"

    I can't delete 2 email messages that I received on the same day from one of my email accts. I have **** down the device and reset the device with no resolution to the problem. I can forward these two messages to our other acct and it will delete from there but returns to my personal email again, repeatedly. All other messages that I have deleted from my acct delete properly. I get a pop up indicating that " the message cannot be deleted". How do I fix this?

    Delete the mail account and setup again.

  • My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad.  I removed /relaoded iTunes and now it won't recognize either iPad or iPhone.

    My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad.  I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?

    Hi there Lizabethfromaz,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message:  "this iPhone cannot be used because the Apple Mobile Device service is not started".  What does this mean? I have had this phone for over a year..

    Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message:  "this iPhone cannot be used because the Apple Mobile Device service is not started".  What is the issue, had this phone over a year??

    I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
    You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
    If this doesn't work, I would look into your anti-virus' settings. Good Luck!

  • When I try to sync my iPhone with my computer I get this message "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean and how can I fix it?

    When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?

    means that apple mobile device service needs to be started try this article to get it turned back on
    Restart apple mobile device service

  • HT1766 I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

    I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

    PLug it into yrou computer to sync/back it up.
    Is it set to back up to iCloud now?
    Or do you have wifi backup enabled in iTunes?
    Plug it in while on wifi and it will automatically back up.

  • When i connect my ipad to my computer i get this message "this ipad cannot be used because the apple mobile device service is not started" what does this mean

    hi, i connected my ipad to my computer to transfer movies i downloaded from itunes...never had problem untill now...when i connected the ipad i recieved this message " this ipad cannot be used because the apple mobile device service is not started" i do not know what this means or how to fix?

    Take a look at this link, http://support.apple.com/kb/TS1567

  • Error message is showing while connecting to itunes - "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit  version of itunes - Pls Help

    I tried to install in my Sony Vaio Laptop - Model Name SVF15218SGW Serial No 54****************954. After installation of itunes, when i am trying to connect error message is showing as follows -
    "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit  version of itunes".
    i already installed 64bit version. but not connecting my iphone with itunes
    PLEASE HELP.!!!!
    <Personal Information Edited by Host>

    Hello Negaz
    When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G.

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • ITunes could not copy "Beethoven's Symphony No 9 (from "A Clockwork Orange")" to iPhone "Heywood Floyd's iPhone" because the file could not be read or written

    Hello, i am having the following problem...
    "iTunes could not copy "Beethoven's Symphony No 9 (from "A Clockwork Orange")" to iPhone "Heywood Floyd's iPhone" because the file could not be read or written" [ ... and yes, Heywood Floyd is an avatar name..]
    With this...
    a. it occurs when I try to synch my iphone with iTunes.
    b. I have tested the "Beethoven's Symphony No 9" files that I have found on my iTunes, and my iPhone, as there is a copy of "Beethoven_ Symphony No. 9, _Choral_" folder that is the concert from Bernard Haitink & London Symphony Orchestra;
    c. This is where is get weird, a sort of Jack Torrance moment, they only file related to "A clock work orange" is 06 A Clockwork Orange - Ode to Joy.m4p...
    So what is happening, and how can I resolve this, as I am not able to synch between my mac and my iPhone....

    Check the media source drive for errors.
    See also Repair security permissions for iTunes for Windows. Not sure it is relevant but can't hurt.
    If iTunes is confused about what media is and is not on the device take these steps:
    Backup the device.
    Restore as a new device.
    Restore from the earlier backup.
    tt2

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