HT201413 Help! Having problem to restore my iPhone 4. Who can help?  Error (-1)

Help! Having problem to restore my iPhone 4. Can anyone help? I have an erro message, (-1)

Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service.

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  • HT201263 hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 plz plz help me guyz

    hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 more then 20 times tried but no advantage plz guyz help me?

    iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes

  • I'm having problems with restoring my iphone 4. when i try to restore

    i'm having problems with restoring my iphone 4. when i try to restore

    unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

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    That error almost always indicates your phone was jailbroken.
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  • Having problems with restoring my iphone 4 to iphone 4s

    Hi everyone, I have been having a nightmare with backup and restoring my from my iphone 4 to iphone 4s since Friday night.
    Naturally, I got home with my new Iphone 4s and wanted to get it up and running with my current contacts, sms and notes (and apss, etc) off my iphone 4. 
    I upgraded itunes to 10.5 plugged in my iphone 4 and did a backup and sync to my PC.
    Once this completed, I plugged in my iphone 4s and did a restore from a previous backup and selected the iphone 4 recent backup.
    This went through the usual process for 30 mins to an hour and then errored out, saying that it cannot complete the restore because....wait for it...the backup maybe corrupt or I am restoring to an incompatible device, something along those lines.  I have tried various things and various backups and restoring the iphone back to factory settings.  I think on the most recent back up, I got the backup error (-50) which I have naturally gone through all the Apple forums and looked at the resolves for that but it says it is USB and timeout related, but it is not that as I have manged to restore from a backup from April this year and that works perfect.
    I know what you are thinking, why not plug your iphone 4 back in and do another back up and then try and do a restore again to the iphone 4s.  I would if I could but icloud has turned out to be my enemy in this case.  When I was at work and I got my new iphone 4s, I set it up at work as a new phone to see how Siri works and the icloud.  Obviously, it asks you to sign in with an apple account before you can go any further into using the phone for the first time. I did this and eventually got the phone on to look at the features.  The phone had the new ios5 and I played around with it for a bit.  Now when I got home and did the backup of the iphone 4, I connect and disconnect different phones and itunes likes to sync your phone as soon as I plug it in.  Now with the combination of icloud backing up the new iphone 4s which is blank and then the new itunes has icloud funtionality, when I replugged the iphone 4 in, it synced with icloud and gave me the new iphone 4s settings which are blank!!!!  I then had a blank iphone 4 and a blank iphone 4s, by blank I mean no contacts, sms, notes, etc and everytime I try to do a restore it give me the above errors.
    I have since set itunes to back up to the PC, turned off icloud and played around with different restores,  It is now Sunday and I have not got my phone back to its more recent settings (Been on it for 3 days!!)
    I was wondering if anyone knows what file my contacts, sms, notes is stored in and can I import just that file into my new iphone?  As for apps, music, etc, I can always sync them up afterwards using itunes.  My main concern is my contacts, sms and notes; email accounts would be useful to restore aswell as I had about 8-10 email accounts in there too (work, personal, domains I own, in case you're wondering).
    I have worked in IT for many years and have put all my skills to the test but nothing gets my recent files back.  Is there anyone who knows a bit about the programming side of iphone backup files, although any suggestions would be greatly appreciated.
    For now I will probably revert back to an April backup until someone can help.
    Many thank in advance.

    unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

  • HELP DESPERATELY NEEDED....Any Mods who can help??

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    http://community.bt.com/t5/BB-in-Home/Can-anyone-tell-me-why-my-IP-profile-has-dropped/td-p/42654/hi...
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    i'm getting sick of the waste-of-time that is BT at the moment and i want to take this further...can somebody please please please help me... i'm literally running out of options to solve this and getting extremely sick of nothing being done.

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  • Hi are there some who can help i am trying to update my programs in app store

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  • HT1414 hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me icannot get my

    hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

  • I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone

    I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on  restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone.  or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop.  It has to be returned to apple and get it replaced.  The warranty already expired and don't know what to do.
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    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • HT1386 WHILE SYNCHING iPHONE 3 WITH iTUNES. MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES. I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP. HOW CAN I RESTORE AND GET MY CONTACTS BACK.

    WHILE SYNCHING iPHONE 3 WITH iTUNES.
    MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES.
    I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP.
    HOW CAN I RESTORE AND GET MY CONTACTS BACK.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem
    pinto123 wrote:
    i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore.     i used the last way to do it the dfu

  • I am having problems backing up my iphone 4

    I am having problems backing up my iphone 4, when I try and go through itunes, the device menu does not appear.  any suggestions

    Hey helen 2005!
    I have an article for you that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT201210 I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    simply try doing a back up and restore
    when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
    you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
    good luck !!

  • HT1688 im having problems with my 3gs iphone camara

    I having problems with my 3gs iphone i press the off button and it wont turn off and wen i go to my camara it wont take pictures or video

    Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
    If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue.  You'll need to bring your phone into Apple for evaluation.

  • HT201210 During the restore I get almost at the end the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?

    During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?

    error 1 means hardware failure.
    Is your phone jailbroken?

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