HT201413 My iphone shut down, I started the restore process as detailed by various other users. However the Iphone shuts down while restoring and when it switches back on I get message from Itunes with error 21. I now can't access the Iphone at all.

My Iphone started shutting down and switching back on by itself. After researching problem, lots of results pointed towards restoring phone. I commenced the process and all was going well until the phone shut down during the restore and Itunes then flagged up an error 21 code. I now am stuck as the phone is in restore mode but I can't stop it switching off during the process.

iTunes error code 21 is a security software conflict and the recommended knowledge base article for troubleshooting is: http://support.apple.com/kb/TS3125 Check through that and see if it helps. If nothing works you may need to visit the Apple genius bar and have one of those people help clear it.

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Hi There Linc Davis,
Wow, you are the best.
Yip this is what the website looks like. Great job Linc Davis.
Not surprised that the "Shop" tab is missing. Darn.
Well can you try to access it's "sister" website: astralmusic.com and astralmusicshop.com?
Since you are awesome with the "Flash" can you investigate if this website has a issue withis this "Flash" too?
Please Linc Davis

HT201413 My iphone shut down, I started the restore process as detailed by various other users. However the Iphone shuts down while restoring and when it switches back on I get message from Itunes with error 21. I now can't access the Iphone at all.

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