HT201413 when i try to restore my iphone 3 software the error 1015 always occurs

when i try to restore my iphone;s software error 1015 always occurs ??

I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?

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  • When i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

    when i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

    I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?

  • TS1814 When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible

    When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible"

    Did you try the things listed here? Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support  Is your device jailbroken? Have you ever used the computer to jailbreak a device? Are you trying to load an iOS other than the current one? What version of iPhone are you using? Is this occurring when attempting to update via iTunes and the computer?

  • Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build

    Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!

    My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......

  • TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

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    If the backup is corrupt, there is nothing that can be done.
    For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore?  iPhones are not intended as sole storage of any media.

  • When we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?

    when we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?
    thanks for your kind help

    1. Update iTunes - latest version is 10.4.1.
    2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer.
    3. Don't try to downgrade the iOS version.  This isn't supported
    4. If you EVER tried to hack thie phone or use apps like tinyumbrella, you may have to edit the hosts file on your computer to remove references to gs.apple.com
    5. If your phone has been hacked (jailbroken, iOS downgrade, or unauthorized unlocking), you may not be able to restore the phone to Apple specs again.
    "This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see  iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.  Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
    http://support.apple.com/kb/TS3694
    Message was edited by: modular747

  • ITunes crashes when i try to restore my iphone.

    my iphone 4 has a version 5.1.1(9B206), Carrier AT&T12.0, Baseband 04.12.01, When i try to restore the phone halfway iTunes gets crashed. I have the latest iTunes 10.6.3 and also ipsw of 5.1.1. What can i do now?
    When i turn on the phone it shows to connect with itunes, and when i connect with itunes it shows to restore the phone.

    Hi Tuttles1369,
    If you are having issues with iTunes crashing or quitting unexpectedly on your Windows machine when you try to restore your iPhone, you may find the following article helpful:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    If you are planning on selling or giving away your iPhone, you may also find this article useful:
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht5661
    Regards,
    - Brenden

  • HT4972 My IPhone 4S does not accept the installation of IOS 5.1.1 when I try to restore it. It just says error 1

    My IPhone 4S does not accept the installation of IOS 5.1.1 when I try to restore it. It just says error 1

    Hi Rander4,
    Sorry i am just responding, I had to find out from the shop where I purchased the IPhone if it was jail broken and I ve now confirmed that it was not jail broken.
    What could possibly be done?

  • Hello recently i have purchased new iphone 5 its showing error (1) when i try to restore through i tunes and the iphone screen is stuck at itune kindly please helo

    hello recently i have purchased new iphone 5 its showing error (1) when i try to restore through i tunes and the iphone screen is stuck at itune kindly please help

    Try to Restore on different computer with current iTunes. If still problem after Restore, then make Genius reservation or set up service and take or send to Apple for resolution.

  • I get a 3914 error when I try and restore my iphone 4. my screen goes white and then all different colors. what should I do?

    i get a 3914 error when i try and restore my iphone 4. my screen goes white and all different colors  what should i do

    first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible.  if no luck see these
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT201407 How come when I try and restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, and then at 60% blocks like for about 5 min, and then continues till 100% and itunes give error msg (-1) ??? what can be the problem

    How come when I try to restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, then at 60% blocks like for about 5 min, then continues till 100% and itunes give error msg (-1) ??? what can be the problem.
    thank you in advance.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694

  • When i try and restore my iphone 4s, it comes up with 'could not be restored'

    When i try and restore my iphone 4s, it comes up with 'could not be restored, unknown error'

    Hi JayHughesIsTheBest,
    Thanks for visiting Apple Support Communities.
    I recommend the troubleshooting steps in this article if you receive an error when restoring your iPhone:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Best,
    Jeremy

  • My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    I have had a 3GS for 2+ years.  After upgrading to IOS 4 (now 4.3.5) I began having problems.  In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that!  I connected to itunes and it did restore from a backup but it is a major inconvenience.  I am also searching for answers, but better back-up regularly!

  • I try to restore my iphone 4 software it shows unkown 16 errpor

    i try to restore my iphone 4 software it shows unkown 16 errpor

    Hello jijojohn,
    After reviewing your post, I have located an article that can help with devices that need to be restored. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
    Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • HT201263 When I try to restore on iTunes, I get the message the ipod software update server could not be contacted... what do I do now?

    When I try to restore my iPod, I get the message that the ipod software update server could not be contacted.  What do I do now??

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

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