HT201415 I was randomly disconnected from my WIFI and i went to the troubleshooting page, but that did not work and it won't let me chat with apple support. Please help.

I was recently disconnected from my WIFI and it wont even budge to turn it back on. I tried the troubleshooting and that did not work. Apple won't connect me to tech support and i could really use help. Please.

Select None for payment method >  iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card >  Account Home - Apple Store

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