HT201441 I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starti

I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starting with u
For contact [email protected]

Sounds like the Activation Lock is still set to the previous owner. If you are unable to get that Apple ID and password that iPhone is totally useless to you.
Take it back to the shop and demand your money back because they sold it to under false pretenses.
Allan

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Security Agent: Could not get the user record from OpenDirectory

Hi,
Two months ago I had to change my SSD due to a damage at the old one. In the Apple shop they installed OS X Lion with a image from their image-server.
After that the Mac was quite slow in booting. With the old SSD (128 GB) booting takes 25 sec now it takes 75 sec.
I tried different things to solve the problem without result. First I asked in the shop, then I googled the problem all with no real solution.
Today now I searched in the log files. I found the following:
09.02.12 11:03:07.861 SecurityAgent: Could not get the user record from OpenDirectory.
09.02.12 11:03:07.861 SecurityAgent: Will sleep 3 seconds and try again (retryCount = 10)
09.02.12 11:03:34.907 SecurityAgent: Could not get the user record from OpenDirectory.
09.02.12 11:03:34.907 SecurityAgent: Will sleep 3 seconds and try again (retryCount = 1)
09.02.12 11:03:34.907 SecurityAgent: Will sleep 3 seconds and try again (retryCount = 1)
09.02.12 11:03:38.653 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
09.02.12 11:03:58.245 SecurityAgent: User info context values set for andi
09.02.12 11:03:58.246 SecurityAgent: User info context values set for andi
09.02.12 11:03:58.356 SecurityAgent: Login Window login proceeding
09.02.12 11:03:58.356 SecurityAgent: Login Window login proceeding
This operation takes 30 secs during the boot process. Can somebody help me, to solve this problem?
Regards
Andreas
MacBook Pro, Mid 2009
2.66 GHz Intel Core 2 Duo
8GB 1067 MHz DDR3
SAMSUNG SSD 830 Series , 256 GB
OS X 10.7.3

cece2bali wrote: "it seems that your mac tries to connect to a server while booting. This action will erase all your network configuration..."
Where can I go to learn more about this 'erasure' of network configuration if the mac tries to connect to a server while booting?
I get the same error message as the OP. My account is an Admin on the machine. It's configured to automatically log in on boot -- except sometimes it fails. It has a login-item which runs a bash script that makes an https request to a nearby machine. Maybe I should make this script sleep a while so the https action happens after the boot sequence is done? (unlike SmashHuevo, my user needs to be an Admin)

HT2204 Why is the app store not synced with icloud? Have so many logins and cannot login to one or the other sometimes. Wanted the latest updates to an app my friends already got and could not get the update all day long.

Why is the app store not synced with icloud? Have so many logins and cannot login to one or the other sometimes. Wanted the latest updates to an app my friends already got and could not get the update all day long.

In after 10 hours. Magic...

"Could not get the audio data from the file" error

Hi
I get a lot of "Could not get the audio data from the file" errors when opening a project. Sometimes they crash Premiere Pro CC 7.01 (Mac). But if not Premiere works as usual, with the audio.
I tried to convert the audio files (coming from Audition) from 32 to 16 bit. It worked while opening a project once, but not the following times.
Where can it come from ?
Edit: I also get this error when importing audio: "Error: Premiere Pro version 7.0 is not compatible with the Premiere Pro Plug-in version 5.7.4". Maybe it is connected.

Got it! It was the Smartsound plugin making trouble. Got rid of it and no more errors.

HT5012 Could not get the 4G through iphone 5s while my SIM supports it in other devices?!

Could not get the 4G through iphone 5s while my SIM supports it in other devices?!

Hamed.ghabshi wrote:
Using the phone in Oman and my other number working fine with it in 4G!
The phone number and SIM is irrelevant if you get 4G or not.
The phone hardware is what is relevant.
Where is this iPhone originally from?

The workflow could not update the item, possibly because one or more columns for the item require a different type of information using Update Item action

I got error "The workflow could not update the item, possibly because one or more columns for the item require a different type of information "I found out the cause is Update Item action
I need to update item in another List call Customer Report ,the field call "Issues" with data type "Choice" to yes
then the error arise . please help..

Thanks for the quick response Nikhil.
Our SPF 2010 server is relatively small to many setups I am sure. The list with the issue only has 4456 items and there are a few associated lists, eg lookups, Tasks, etc see below for count.
Site Lists
Engagements = 4456 (Errors on this list, primary list for activity)
Tasks = 7711 (All workflow tasks from all site lists)
Clients = 4396 (Lookup from Engagements, Tslips, etc)
Workflow History = 584930 (I periodically run a cleanup on this and try to keep it under 400k)
Tslips = 3522 (Engagements list can create items here, but overall not much interaction between lists)
A few other lists that are used by workflows to lookup associations that are fairly static and under 50 items, eg "Parters Admin" used to lookup a partners executive admin to assign a task.
Stunpals - Disclaimer: This posting is provided "AS IS" with no warranties.

I rented Bad Teacher and in the middle of me watching it, it froze and i had to quit it and then i could not watch the movie anymore. Where did it go? I was not passed any rental periods.

and then i could not watch the movie anymore. Where did it go? I was not passed any rental periods.

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

When I try to paste an CCI file into a PSD, I get this message- Could not complete the Paste command because the ICC profile is invalid. I need the layer to be an editable smart object! What's the solution? Ron

When I try to paste an CCI file into a PSD, I get this message… Could not complete the Paste command because the ICC profile is invalid.
I need the layer to be an editable smart object! What's the solution?
Ron

I received the file from my client. However, last week I had no trouble pasting the same file into a PSD file, as a smart object.
The color file is a label mechanical, which I place into a PSD file of the product. These are used for print ads and web graphics. The color is very critical and has worked really well for the last 4 years.
I have used the default color settings in Creative Suite and its been working fine. They are in synch and, I have no idea how to re-assign the color profile. I’m a graphic Designer, color correction is not something I would do normally.
Ron

HT3910 i have erased my partition completely. now i am not getting the installation started when i quit the disk utilities..instead i get an option to restore my system. and i have no restore points on my system so eventually my mac dosent get installed..

i have erased my partition completely. now i am not getting the installation started when i quit the disk utilities..instead i get an option to restore my system. and i have no restore points on my system so eventually my mac dosent get installed
please help me out

I can't do that since I do nothing with Windows.
It sounds like it was hacked to run XP and then makes it not run OS X now.
Only thing I can suggest is to repartition the hard drive to a single HFS+, GUID partition and see if that allows you to install OS X.
Allan

HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

Could not complete the Crop command because of a program error - Win 7

So I use PS CC everyday for cropping out images from design mockups for websites.
Yesterday (1 April 2014) I got a new comp from the designer with some updated images. So I opend the comp, and began to setup the cropped area with my guides. I then grabbed the marquee tool and made my selection, clicked Image->Crop, and then I get an error message.
"Could not complete the Crop command because of a program error."
Well that is helpful.
So now its "Help me Google, you're my only hope.", after about an hour or so of searching this error I find that it mostly happens to Mac users. I am using Windows 7. I also find that people are trying to get information form a PSErrorLog.txt file that is suppsoed to be located in the "Preferences Folder"... again I am on Windows 7.
So more searching to find the Windows eqivelant of this file's location: C:\Users\{USERNAME}\AppData\Roaming\Adobe\Adobe Photoshop CC\Adobe Photoshop CC Settings
Only to find there is no PSErrorLog.txt file. I do have a sniffer-out.txt file and a bunch of .psp files, a SynchFiles folder and 2 Workspaces folders (one Modified).
So I say to myself, "Well, I have cloud and a fast connection, won't take long to reinstall." So I delete PS ( I am also runnig DW, FL, Br, and AI ), and PS only. I do not run the cleaner tool as it only wants to delete a PS driver, or EVERYTHING!, which I do not want to do, I just want to delete PS. So I delete PS and check for anything left behind (why is there always stuff left behind? Apparently DELETE really means "Only delete some parts of the app that are required to make it work, and leave the rest behind.", or something.). Anyway, I then reinstall, go to crop again, and get the same error.
So here I am, "Help me Adobe Forums, you're my only hope."

Mylenium,
You are correct. But none of that information, or those parameters, have ever had any effect on cropping anything in PS before. I crop vector smart objects brought in from AI all the time. In this case, yes the layers I am trying to crop are vector smart objects, which I rasterized and merged, then resaved the document and still get the same issue.
But, going off of your suggestion, I did flatten the image completely and I am now able to crop it without error. I suspect that there is something else in the layers that maybe causing this issue, as you have mentioned.
Thank you for your input, while you may not have known it, you gave me at least somewhere to start to try and figure out what is happening.

Could not create the flash button because a component of Dreamweaver is missing. Please reinstall Dreamweaver.

I have Dreamweaver MX 2004 and then upgraded to
Dreamweaver Studio MX 2004 and decided to upgrade to Studio 8. At
the time I got the Studio 8 I also upgraded my computer and now my
purchased flash buttons do not work on my system. I get an error
message Macromedia Dreamweaver Could not create the flash button
because a component of Dreamweaver is missing. Please reinstall
Dreamweaver. We tried uninstall and then reinstall and still no
fix. My husband tried the software on his lap top and they work
fine. I did have Contribute installed but uninstalled it . 1. What
would the missing component be? and 2. Why didn't the reinstall
work? Thanks for the help. I need to update a couple of sites that
use the buttons and can't so far. Carol

you probably have to install the Dreamweaver update so that
you're on
version 8.0.2. just search Adobe.com for Dreamweaver update
and you
should be able to find it pretty quickly.
cpt_vom wrote:
> After a reinstall of Window XP and Drewamweaver ver.8
I'm running into a
> problem.
> When inserting a flash button I get the following
message:
> :Could not create the Flash Button because a Component
of Dreamweaver is
> missing. Please reinstall Dreamweaver:
> Not a word about which Componement missing!
> I have tried to instal Dreamweaver several times but
without result - same
> message appears.
> The button in question is 'FZ Pack 3: Multi Buttons'.
> I can insert the standard buttons with no problems and I
have also tried to
> insert this button on my second PC with succes which
could indicate a problem
> with my main PC, maybe something to do to Windows XP?
> I really would appreciate an solution to this problem
and hope somebody could
> help.
>
> Kind regards,
> Kjeld - Copenhagen - Denmark
>
>

ITunes could not backup the ipad .. because not enough freespace is available on this computer

I have been using ITunes for years and reliably backing up my iPad 3 to it under ios 5 without a problem, on an iMac running OSX 10.6.8
After updating to ios 6 all attempts to sync (backup) my iPad to iTunes cause iTunes to fail with 'iTunes could not backup the ipad <name> because not enough freespace is available on this computer'
There is approx 25Gb used on my 64Gb iPad. There is 125Gb free on my iMac hard disc. My iPhone (ios6) and iPod Touch both back up successfully.
I have tried deleting old backup files, repairing permissions, rebooting iMac and IPad, syncing over wifi and USB, encrypted and unencrypted but in all cases the back seems to run fine, then gets to the 'applying...; stage and fails with the above message. It has to be a bug doesn't it :-)

OK I managed to free up more space on my iMac HD to 148Gb. The sync and backup then ran OK! Afterwards there was still about 144Gb free. So it would seem that in order to create an about 5Gb backup file there needs to be about 30 times as much free space on the mac. This can't be right surely?

Could not complete the paste command because the icc profile is invalid

Hi. In PS CS4 & AI CS4.
I get the following error when I try to copy & paste a logo from Illustrator into Photoshop:
could not complete the paste command because the icc profile is invalid
I don't understand because the color settings are sychronized. I do this all the time. I have not received this error before.
Thanks.

I received the file from my client. However, last week I had no trouble pasting the same file into a PSD file, as a smart object.
The color file is a label mechanical, which I place into a PSD file of the product. These are used for print ads and web graphics. The color is very critical and has worked really well for the last 4 years.
I have used the default color settings in Creative Suite and its been working fine. They are in synch and, I have no idea how to re-assign the color profile. I’m a graphic Designer, color correction is not something I would do normally.
Ron

Could not complete the export command because of an application error

Every once in awhile I get the error, "Could not complete the export command because of an application error" when using the Save for Web option. It's really confusing because the error is not consistent. I don't get it all the time. In fact, 99% of the time I can save with no problems. When I quit Photoshop and reopen my files they seem to save just fine. Does anyone know why this happens, and how to prevent it from happening in the future?
Here are my specs:
Macintosh: iMac
OS: 10.6.8
Photoshop: CS3 (v10.0.1)
Any help is greatly appreciated!

No idea about the specific issue, but I like to pass on some general advice I have received myself here over time:
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

HT201441 I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starti

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