HT201442 My daughter has managed to disable her ipad mini by entering the wrong pass code several times. How can I get it working again?
My daughter has managed to disable her Ipad mini by entering the wrong pass code several times as she couldn't remember what she changed it too. How can I fix this?
This article should help.
http://support.apple.com/kb/ht1212
Similar Messages
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I have disabled my new ipad by entering the wrong pass code to many times. How do i fix this problem?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My itunes has stopped responding how can I get it working again
My itunes has stopped responding how can I get it working again?
I have a related issue (I think, hard to know for sure from the short frustrated post above).
Since the last update of iTunes (11.0.5), it kind of freezes while checking for and downloading new podcasts. Processor load goes to 100% (sometimes above! figure from Swedish OSX "Aktivitetskontroll" which I can imagine is something like "Activity Control" or "Activity Manager" in English OSX) and stays there for a few minutes, 3-5 minutes is common. During that time the mouse pointer turns into a spinning ball when moved above iTunes. Other apps work ok meanwhile. (Four processors)
Have a fixed connection to the internet, which I have tested while iTunes is frozen. We acheive above 100 Mbit/s downstream, 20 Mbit/s upstream, so the connection shouldn't be the problem.
Any ideas on what to do?
iTunes 11.0.5 (Swedish)
MacOSX 10.8.4 (Swedish)
iMac 27", late 2009 http://support.apple.com/kb/SP576 -
Ipod disabled, changed my password but entered the wrong one too many times!
ipod disabled, changed my password but entered the wrong one too many times!
Didnt have a pc with ituens before either but now have one although dont quite know what to do.plug your ipod touch into your computer in recovery mode. (see herehttp://support.apple.com/kb/ht1808)
Reset all data and settings
dont restore from backup
sync back content -
My little sister kept typing in the wrong pass code for my ipod touch and now its disabled, and says connect to itunes but i can't unless i'm on my ipod. so please comment helpful solutions!!!!
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My daughter and her friend have entered the wrong passcode on her Ipod so many times that is disabled for 22million hours!! How can I reset this?
Place the iPod in Recovery Mode and connect to your computer and restore via iTunes.
iOS: Wrong passcode results in red disabled screen -
My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!
Hi there esbrewer,
You may find the troubleshooting steps in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If the device is not being recognized in iTunes, take a look at the article below for some additional troubleshooting steps.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled. When I connect to iTunes, it will not let me go any further until I enter the correct passcode. I no longer get the option to do this, all I get is iPOD disabled. Help Please
Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My grandaughter has entered the wrong password so many times wrong, we are receiving message that it is disabled for 222,247,876 minutes. Is there anything I can do?
Go into Recovery Mode per the instructions here and then do a Restore. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes. -
HT5622 My apple I'd has been disabled. How do I get it working again.
My apple id has been disables. How do I get it working again?
Here's a knowledge base article that tells you what to do:
http://support.apple.com/kb/TS2446 -
If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad by getting it off my iCloud?
She can't from iCloud without setting up your iCloud account on her phone. But just sync the same apps from your iTunes Library on your computer to her phone.
Your wife should setup her own iCloud account - which is separate to the iTunes Store accounts. -
MY ipod Touch is Stuck & says Disabled it will not come out of that screen at all. How can I get that off so my device will work
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.
Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
IPod says "disabled connect to itunes"... wrong pass code from my 10 year old. I put to recovery mode and 10 minutes into restore it tells me to put the pass word in but the iPod is still locked... help I can't put the pass code in and I can't recover.... He feel awful!
https://discussions.apple.com/message/16719363#16719363
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My Ipad went into disable mode after my grandchild entered the wrong passcode several times. I have the correct passcode, but I have never synced the IPad. It says Connect to Itunes Diable Ipad. I have many pictures I do not want to lose and I have never backed up. Is there a way to open the Ipad without losing all of my pictures or data.
You should be able to recover any pictures you have taken on your iPad (in Camera Roll), but not application data etc, by connecting, via USB not wifi , to your computer.
If you are using a mac, connect your iPad, if iTunes automatically launches close it, run iPhoto and wait till your iPad is shown under Devices, you can then import all or selected photos.
If you are using Windows, again connect and close iTunes if it starts. Then browse the device using explorer, your photos will be shown on the device in My Computer held in a folders under DCIM (or something similar), you can copy and paste them into which ever folder you want on the PC.
The rest I'm afraid is gone unless you can remember the passcode, sorry.
Hope all goes well.
Cheers
AF
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