HT202879 I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?
I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?
Office for Mac, http://www.microsoft.com/mac/products, can open/edit/create Office documents.If your external drive is formatted NTFS then you can copy the Office documents to your computer and work on them. You won't be able to save the files back to your NTFS formatted drive. But you will be able to save the documents to your internal drive. You can move all the external files to your internal drive then format the external drive for Apple. Then you can copy the files back to your external drive for ongoing use.
Similar Messages
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I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?
Is Apple compatible with Microsoft Office?
Any computer is compatible as long as it can read and write Office files. But for perfect (or at least near perfect) compatibility, you would want to purchase Office 2011 for Mac.
How can I transport from Windows to Mac?
You can't directly transport any installation of Windows. All PC's come with a machine specific version of Windows intended for that PC. They don't have all of the hardware drivers the retail disks cover.
If you want Windows on your Mac, you would first purchase a full version copy (NOT an upgrade disk) of Windows 7 or 8. Those are the only supported versions on newer Macs. You install it through the supplied Boot Camp utility that comes with the Mac to create a new partition for Windows, and then install the retail copy of Windows you purchased.
The reason only these versions of Windows are supported is the same basic reason as a machine specific version of Windows for a PC. Apple only includes the necessary Mac hardware drivers for Win 7 or 8 on new Macs.
Once Windows is installed, you could then install the version of Office for Windows you already own. The nuisance of a Boot Camp partition is that you have to physically boot to either Windows or OS X, so you can only use the apps of the OS you're in at the time. To use both at once, you'd have to use virtual machine software (Parallels, VMware, VirtualBox) and then install Windows within that. Then you'd be able to run Windows inside of OS X and have access to both at the same time. -
I have a 2012 Macbook Pro and the GPU is causing issues with Yosemite. How can I resolve this issue?
I have a 2012 Macbook Pro and the GPU is causing issues with Yosemite. There are a number of issues I have run across:
If I have four tabs open on Safari then I start to get a flickering on the screen from the GPU refreshing
When I leave the computer alone for more than 20 mins the screen saver should start -- what happens is that the screen goes to black. When I move the cursor I do not get the login screen. I have to reboot
FireFox Web browser will not run
I get issues with the computer running very slowly
I have already turned off the transparency option in settings. Any ideas??
Cheers
Matt
MacBook Pro, OS X Yosemite (10.10), GPU / Video Card with YosemiteDo you have more than one OS on the Mac?
You may want to look at something like http://bjango.com/mac/istatmenus/. This has a Free Trial window, but it is a commercial application. If there are any heat/sensor issues, this may help.
A SMC Reset or PRAM/NVRAM reset may also help.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Startup key combinations for Intel-based Macs - Apple Support -
Please help! I have a Apple MacBook Pro "Core i7" 2.8 13" Late 2011. i want to upgrade its RAM from 4GB to 16GB. But OWC sells two kinds of RAM, the DDR3 and the DDR3L.What is the different and which one would work better for my mac. Thanks!!!
I don't see any DDR3L on the page for the RAM that would fit your model -> http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_133 3MHz_SDRAM.
But the answer is that it doesn't really matter - just make certain to get 1333MHz.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
HI there all, have got a 2 year old macbook pro that just recently wont start up. Even if I know the battery is fully charged. What I have to do is remove the battery, wait a minute or so, insert back in and it will fire up. Any ideas?
Try the old two stand-by's first:
Reset PRAM, and;
Reset SMC.
If that doesn't help, call back,
Clinton -
Is the apple software compatible with Microsoft office? May I know if I will be able to save al of my work from Microsoft office to the apple software?
mariamvb wrote:
Is the apple software compatible with Microsoft office? May I know if I will be able to save al of my work from Microsoft office to the apple software?
It sounds to me that you are migrating from a PC computer to a Mac.
To the extent that you are using Microsoft Office on your PC, you should just purchase Microsoft Office 2011 for your Mac. All of your Word, Excel and PowerPoint files should open easily in Office 2011. Your contact/mail program, Outlook, is now also supported in Office 2011, but I personally have no experience in cross-platform data transfer for Outlook. Somewith with cross-platform Outlook experience, please jump in! -
my macbook pro keeps freezing when I am on the internet. How can I find out what the issue is and fix it?
Here is mine, sorry if i included anything i wasnt supposed to!
7/18/13 1:04:13.797 PM ReportCrash[340]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
7/18/13 1:04:13.797 PM ReportCrash[340]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
7/18/13 1:04:14.491 PM ReportCrash[340]: Saved crash report for PluginProcess[316] version 8536 (8536.30.1) to /Library/Logs/DiagnosticReports/PluginProcess_2013-07-18-130414_(REMOVED MY NAME).crash
7/18/13 1:05:08.000 PM bootlog[0]: BOOT_TIME 1374170708 0
Process: PluginProcess [316]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess
Identifier: PluginProcess
Version: 8536 (8536.30.1)
Code Type: X86-64 (Native)
Parent Process: Safari [300]
User ID: 501
Date/Time: 2013-07-18 13:04:09.864 -0500
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e2de000-000000010e2df000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff890f0d16 kevent + 10
1 libdispatch.dylib 0x00007fff86251dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff862519ee _dispatch_mgr_thread + 54
Thread 2:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 3:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 4:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 5:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 6:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 7:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 8:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 9:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 11:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 12:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 13:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 14:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 15:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff890ee686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff890edc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86af5233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86afa916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86afa0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff90afe7ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.AppKit 0x00007fff8be7c306 -[NSAnimation(NSInternal) _runBlocking] + 377
7 com.apple.AppKit 0x00007fff8be7c168 -[NSAnimation(NSInternal) _animationThread] + 65
8 libdispatch.dylib 0x00007fff86252f01 _dispatch_call_block_and_release + 15
9 libdispatch.dylib 0x00007fff8624f0b6 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff862501fa _dispatch_worker_thread2 + 304
11 libsystem_c.dylib 0x00007fff851b6d0b _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 16:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff890ee602 _kernelrpc_mach_port_destroy_trap + 10
1 libsystem_kernel.dylib 0x00007fff890ef464 mach_port_destroy + 22
2 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53b24 GhalInterface::deallocateHeap(void**) + 164
3 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53a68 GHAL3D::CPrivateResource::~CPrivateResource() + 56
4 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53a08 GHAL3D::CIndirectStateHeap::~CIndirectStateHeap() + 24
5 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6d2ad GHAL3D::CIndirectStateHeap::Delete(GHAL3D::CIndirectStateHeap*&) + 29
6 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6cf8c GHAL3D::CIndirectStateMemoryManager::~CIndirectStateMemoryManager() + 652
7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113f6fbc8 GHAL3D::CGen6IndirectStateMemoryManager::~CGen6IndirectStateMemoryManager() + 24
8 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6ccad GHAL3D::CIndirectStateMemoryManager::Delete(GHAL3D::CIndirectStateMemoryManager *&) + 29
9 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6cc6c GHAL3D::CStateProcessorCache::~CStateProcessorCache() + 28
10 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113fe0c6e GHAL3D::CGen6StateProcessorCache::~CGen6StateProcessorCache() + 14
11 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113fe0e4d GHAL3D::CGen6StateProcessorCache::Delete(GHAL3D::CGen6StateProcessorCache*&) + 29
12 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113f5799b GHAL3D::CGen6PrivateStateProcessor::Finalize() + 139
13 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6c3ba GHAL3D::CPrivateStateProcessor::Delete(GHAL3D::CPrivateStateProcessor*&) + 26
14 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6bb97 GHAL3D::CContext::~CContext() + 55
15 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6bb4d GHAL3D::CContext::Delete(GHAL3D::CContext*&) + 29
16 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6b8a4 glrDestroyGHAL(GLDContextRec*) + 516
17 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x00000001140adf88 glrTerminateContext + 1627
18 libGPUSupport.dylib 0x000000010f9d3fbd gldDestroyContext + 114
19 GLEngine 0x0000000113a258fd gliDestroyContext + 162
20 com.apple.opengl 0x00007fff8ce5f0a3 CGLReleaseContext + 190
21 com.apple.QuartzCore 0x00007fff85d473a2 CA::(anonymous namespace)::AsyncDeletion::callback(void*) + 122
22 libdispatch.dylib 0x00007fff8624f0b6 _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff862501fa _dispatch_worker_thread2 + 304
24 libsystem_c.dylib 0x00007fff851b6d0b _pthread_wqthread + 404
25 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 18:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 19:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff890f0386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8523e800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff8523e717 usleep + 54
3 com.apple.AppKit 0x00007fff8c13f838 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff90af9562 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x00007fff890f053e rdx: 0x0000000000000000
rdi: 0x00000001125b33ec rsi: 0x0000000000000001 rbp: 0x0000000000000000 rsp: 0x124782f000000000
r8: 0xffff8047bfbfadaf r9: 0x000000000000003f r10: 0x00007fff890f1342 r11: 0x0000000000000246
r12: 0x0000000000000001 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x4d55545800000000
rip: 0x0000000000000000 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
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0x7fff889ca000 - 0x7fff889d6fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
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0x7fff88fda000 - 0x7fff890b4fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
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0x7fff890de000 - 0x7fff890f9ff7 libsystem_kernel.dylib (2050.24.15) <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib
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0x7fff89d41000 - 0x7fff89d58fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
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when I try to boot my macbook pro the startup manager doesn't show any drives. How can I solve this issue?
Please confirm what version of OS X you are running - I doubt it is the ancient OS 10.1 !
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I recently updated my Macbook Pro to OS X Mavericks and now I cannot access any of my Microsoft Office apps. Is Mavericks not compatible with Microsoft Office? If not, how do I revert?
Welcome to Apple Support Communities
Office 2008 and 2011 are compatible with OS X Mavericks.
If you are using Office 2008, I highly recommend you to reinstall the latest Office 2008 update > http://www.microsoft.com/en-us/download/details.aspx?id=36897 Note that Office 2008 is not supported by Microsoft anymore -
My Macbook Pro is relatively new but the 'V' key is not responsive at all and does not work. No, I have not spilt anything on it. I havent dropped it either. Any suggestions would be welcome. Thanks.
My Macbook Pro is relatively new
Then it should still be under warranty. Take it in for repair. -
My new CanoScan 900F scanner won't work on my MacBook Pro even though I've followed all instructions to make it compatible with the 10.7.2 OS. The USB connection isn't recognised. What else con I do?
I have a similar problem with a new CanoScan 9000F which I tried to use without any success on my desktop computer (Mac Pro 5,1) and laptop (Macbook Pro 1,2) both running OS 10.6. Problem is identical on both, viz:
• Scanning process appears to start, a message comes on the screen: Scanning do not open document cover followed by Scanning...
• This is then replaced by the message: Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 2.155.33
I've spent several hours on the phone with Canon support but having uninstalled/installed/reinstalled/updated/turned on/turned off/unplugged/plugged/restarted innumerable times, the problem is exactly the same. The scanner icon shows up in the Printer & Fax System Prefs (though without the little status lights) and shows as being connected in the USB tree. I think it's a problem with the scanner, Canon bods are suggesting the Macs are at fault and suggest I try connecting to a wintel (hawk, spit) and it's 100km to the nearest Canon service centre.
Any suggestions as to what might be the problem/s and what I might be able to do to fix it/them?
Thanks.
By the way, bought the Canon to replace a HP Scanjet 8300 which I've used for 6 years almost without problems. Any that I have had have been fixed merely by turning the scanner off then on after a 10 second rest. -
My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite. How can I cure this or how can I remove Yosemite?
OS X 10.10.1
2.4 GHz Intel Core 2 duo
4GB 1067 MHz DDR3
NVIDIA GeForce 320M 256MB
Opening apps or web pages is incredibly slow and extremely frustrating.Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Macbook pro 15 inch crashes every other day for no reason, how can i resolve this issue
my macbook pro is connected to an external monitor and i use apple key board and magic mouse. for the past few weeks, it has been crashing almost continously (at least once or twice a week) and i have to restart the computer. this has never happened before and i haven't added any new software to it that i may think can cause the problem.
what can i do to check on this and how can i fix it.
thanksBy crash do you mean there is a four language screen asking you to restart?
If not, then that really isn't a crash, and you need to learn how to break out of the issue in question.
If it is, then what you are witnessing is a kernel panic*:
http://www.macmaps.com/kernelpanic.html
Your Console application will have System log files which may indicate what application or driver was trying to launch at the time of the panic.
The non-kernel panic pseudo crashes come in a variety of flavors:
1. Spinning colorwheel as a result of a single hung application. Try command-option-escape to bring the force quit window to force quit the offending application which usually will be highlighted in red. Select it, and click force quit. Your data will not be saved from the saved app, but it does say the application in question may have run out of disk space*:
http://www.macmaps.com/diskfull.html
Or is incompatible with some driver or operating system data on your machine.
2. Spinning colorwheel as a result of a system optimizer. Don't trust any application that cleans system cache. Doesn't matter if it is browser cache, but system cache should be only fixed in troubleshooting situations, on
backed up systems*:
http://www.macmaps.com/backup.html
3. Spinning colorwheel as a result of a driver issue. If the driver in question hasn't been tested with the operating system, it may fail to work when certain peripherals are connected.
4. Frozen mouse pointer with same symptoms as 1,2,3.
5. Splotched pattern under mouse pointer. Generally means a hardware issue with the graphics chip.
6. Unexpectedly quitting applications or frozen applications as a result of no kernel panic nor compatibility issue. Thsoe may happen if they run into bad RAM without panicking*:
http://www.macmaps.com/badram.html -
My old MacBook Pro (2007) crashed on me before I had backed up all of my music on my iTunes to another source (my iPod has also crashed so I cannot use the iPod to sync all my music). I now have a new Windows 8 laptop and have downloaded iTunes onto it with my Apple ID. Is there any way for me to recover all of my songs from my old iTunes account and put them in my new iTunes? I had thousands of songs and would like to recover them if possible. Is the only way to do this by getting an external hard drive and paying someone to get all that information off my crashed computer onto the external hard drive?
Thanks in advance for your help!You can transfer songs that you didn't buy from the iTunes store but it requires third party software such as Suneti. This is one of the best programs I know for the task and unfortunately I'm not aware of any freeware programs that transfer music from an iOS device to the computer.
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My macbook pro keeps flashing an alert too quickly to read. How can I find out what it is to fix it?
I can't figure out even what application it is coming from. I'm assuming Finder, since it happens no matter what else is open or closed. The alret box pops up then vanishes before I can even get a look at it at all. It happens very erratically, and when I cleared out my user account, created a new one, it stopped for a few weeks before returning.
Any ideas?
2009 MacBook Pro running Mountain LionNo idea. Impossible to speculate without more information.
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