HT203163 I appear to have transferred to the US store and cannot find out how to get back to the UK store- can you help ?

I have managed to get into the US store and cannot work out how to get back to the UK store - can you help?

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region

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I have just started using iPhone 4s and cannot find out how to delete unwanted photos. I have used iPhone 3 gs for last 2 years and had no problem with this. Phone is connected to i cloud. Help please.

I have just started using iPhone 4s and cannot find how to delete photos. Have used iPhone 3 GS for last 2 years and not had this problem. I have iCloud for my Apple family and don't know if this is causing problem. Help please.

Log in to icloud.com with your Apple ID. Once you're logged in, click on your name on the upper right corner. Click Advanced and then Reset Photo Stream. This will delete all your photos in the album Photo Stream in your iPhone 4S so make sure you have backed up (copy to Camera Roll or new folder) all those that you want to keep.
This is the only way to do it with iOS 5 (not the beta releases)
http://iphone-and-i.blogspot.com/

I am trying to set up my apple tv on a sony KDL - 40xbr4. The remote is a sony RM-V302. I plugged it into the HDMI IN on the side of the TV but cannot find out how to get to that input. I am at a winter rental property and brought my Apple TV with me.

I am trying to set up my apple tv on a sony KDL - 40xbr4. The remote is a sony RM-V302. I plugged it into the HDMI IN on the side of the TV but cannot find out how to get to that input. I am at a winter rental property and brought my Apple TV with me. I did check internet for solutions. The instructions I found said to use a "home button" on the remote. There isn't one. I sure would appreciate help if someone knows a solution. My first post - hope I did this right.

if its anything like my Sony, theres a button top left corner that upon each press i get an audible bleep and the AV inputs come up on screen, i then cycle down to whichever input i wish to select!
in case your remote is different, the button on my remote has a square with a slightly smaller square just overlapping the first square.
hope that helps?
rgds Lee.

HT5361 I am unable to start or select the MAIL app. No incoming mail and no outgoing mail. I do not even know how to get an answer without email. Can you help?

I am unable to start or select the MAIL app. No incoming mail and no outgoing mail. I do not even know how to get an answer without email. Can you help?

Thank you Carolyn, How helpless you can feel without this App!
Going into the App Store as you suggest, I see 'thee updates available", the first says, 'X RESTART', the second says, 'Garage Band, an error has occurred" (in red), and the third 'Memory Clean, UPDATE'.
Am I correct in thinking that OSX is the problem, because it is waiting for a restart?
Kind regards,
Cy

I lost the little white balance dropper thingy and the option to change exposure and cannot figure out how to get them back! Help! Thank you!

I lost the little white balance dropper thingy and the option to change exposure and cannot figure out how to get them back! Help! Thank you!

Are you saying you've lost the "Basic" tool tab?
If yes, just right-click on one of the other tabs and select "Basic" from the context menu that's presented.

I have lost my registration code and I cannot find out how to get it back...

Can some one help me find out how to get my registration code back? I have been Googling many different places and I cannot seem to find a place to get it back. It would be much appreciated...
Thanks,
Nire Inicana

Hi,
You can just register again to get the registration code for VS.
Or you can find Visual Studio product keys using the Windows Registry:
For 32 bit Windows:
visual studio 2010
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\10.0\Registration\PIDKEY
visual studio 2013
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\12.0\Registration\PIDKEY
For 64 bit Windows:
visual studio 2010:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VisualStudio\10.0\Registration\PIDKEY
visual studio 2013:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VisualStudio\12.0\Registration\PIDKEY
Notes:
Data is a GUID without dashes. Put a dash ( – ) after every 5 characters to convert to product key.
If PIDKEY value is empty try to look at the subfolders e.g.
            ...\Registration\1000.0x0000\PIDKEY
              Or
            ...\Registration\2000.0x0000\PIDKEY
Best Wishes！
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My computer crashed and I was using Chrome, not have firefox and cannot figure out how to get my "Favorites" into firefox. I have located the file on my computer, but it's not on any ISP.

I am trying to get my computer back in working order and use Firefox instead of Chrome. I have my "favorites" folder on my desktop but cannot figure out how to link it to my Bookmarks and get websites to come up.

If your "folder of things" are bookmarks exported from Chrome then see the link that Tony has already posted ie
[[Importing bookmarks from Google Chrome. ]] '''<-- clickable link above '''
Once you have those bookmarks in firefox use the firefox Bookmarks menu to see and click on the required bookmark, that will take you to the location of that bookmark, which usually will be somewhere out on the Internet.
To use bookmarks in firefox read [http://www.mozilla.com/en-US/firefox/features/#bookmarking Firefox Features]

HT4993 Hello,i have problem with the iphone 4s.can you help me?

i bought the iphone 4s locked on sprint operator.can you help me unlocked this one?My location Russian Federation..

Contact Sprint to see if they offer unlocking and if you qualify.
Only the carrier to which the iPhone is locked can initiate the unlock.

I have been trying to upgrade to iOS 5.1 for a while now and cannot find out how to do it any hintsout hoe

I cannot upgrade my iPad 2 with iOS 5.1 for a while now any hints.?

First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Try the update again
Settings > General > Software Update
The update servers have been very busy so keep trying.

The internet updated without me knowing and now i can not pull tabs down to make a new window or change the order of tabs and i can't find out how to get back

my mozilla updated without acknowledging me first. I open it and I come to find out I can not move the tabs over to the right or the left one spot or two spots they just won't move unless I close them. I use to be able to move there anywhere i wanted or pull down and it became it's own window. Now I have to right click to make it a new window and then I can't drag and drop other tabs into it to make a window with several tabs. How do I get this back to the way it was before?

In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled ''(Flash and other plugins still run)''
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?
''Note: on the new menu, Help is the ? icon toward the bottom.''

HT1695 I have just returned from a trip and cannot figure out how to reconnect with my home Wi Fi, which is functioning fine on my desktop.

I am unable to connect my iPad to the internet following a trip. My home WiFi is working on my desktop, so I know I should be able to connect. I'm a cyber-nincompoop and can't figure it out...please help!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a window that is "AOL Instant Messenger Password" I do not even use this and cannot find out how to delete it.

I have not been able to find AOL messenger on my Mac mini. The window asks for my me.com password, when I enter it, it doesn't work, and when I hit the cancel button it will not go away. How do i get rid of this???

This is probably Messages. If you have ever used iChat/Messages with an old MobileMe/.Mac chat name, that is actually using AOL services in the background. If that rings a bell, that's the password it's asking for.
If you no longer want this, go to Messages, Preferences, Accounts, and delete any old accounts you're not using.
Matt

I have just rented a film buty i cannot find out how to play it

How do i play the movie i rented.
I see only music as choivce in iTunes

Select Movies under the pulldown at the upper-left of the iTunes window that currently says "Music"
Regards.

HT1420 I am unable to authorise my iPod Classic on my new harddrive. All previous hardrives over the years have crashed or been repaired and I never deuathorised the iPod at the time. Can you help me to authorise it please?

I am unable to authorise my iPod Classic on my new hard drive. All previous hard drives have crashed or been repaired and I never deauthorised the iPod at the time. Can you help me to authorise it please?

Hello zoefromoranmore,
Thanks for using Apple Support Communities.
In order to deauthorize devices which you no longer have, you will have to use the deauthorize all command, found in the article below.
Deauthorize all computers
If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
Why should I deauthorize all of my computers?
To make sure that only you can play your content, or to free up authorizations used by your old computers. Here's when you should deauthorize all computers:
Your computer doesn't work anymore
You sold or gave away a computer and didn't deauthorize it first
What happens when I deauthorize all computers? Will I lose my content?
Just like deauthorizing a single computer, you won't delete anything if you choose to deauthorize all computers. You just won't be able to play content that you bought from iTunes on those computers until you reauthorize them. You need to have the computer to reauthorize it.
How do I deauthorize all of my computers?
Using one of your authorized computers, follow these steps:
Open your account in iTunes (you may need to sign in with your Apple ID). Or open iTunes, click Store > Sign In, and enter your Apple ID and password.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.
I deauthorized all of my computers. What should I do now?
Reauthorize each computer that you want to use with iTunes. Go to Store > Authorize this computer and enter your Apple ID and password.
Deauthorize your computer using iTunes
http://support.apple.com/kb/HT6283
Take care,
Alex H.

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

HT203163 I appear to have transferred to the US store and cannot find out how to get back to the UK store- can you help ?

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