HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

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How did you pay for it?
Through the Mac App Store or as alicence for a DL?
Peter

TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
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HT201209 I have credit but have not got my old redemption code. I dont need it (according to the help on apple) but cant purchase as I am been asked for the code how do I get around this?

I have redeemed a code a few months back and bought some music. I have credit left but am still being asked for a redemption code. I no longer have the code, but according to apples help topics I do not need it. How do I purchase without the code?

OK, you need to follow these instructions to remove the old iCloud account:
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When you are only authorize up to 5 computers for each ID . How do I get around this as I don't what my children having a ID as they are too young?

When you are only authorize up to 5 computers for each Id. How do I get around this as I don't want my children having a ID as they are too young?

hugh place wrote:
.... How do I get around this as I don't want my children having a ID as they are too young?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
hugh place wrote:
When you are only authorize up to 5 computers for each Id.
More info on this here...
About authorization and deauthorization

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Maybe it is in the Purchased category of iTunes,
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Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
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I downloaded an AudioBook onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my icloud account, but I can't find it anywhere. What gives?

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It will only be where you put it.
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What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
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Forgotten RESTRICTIONS Passcode
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How to reset forgotten Restrictions...: Apple Support Communities
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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Hello:
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http://support.apple.com/kb/PH4117
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HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

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