HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

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HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

HT2729 How do I access a rented film to view it? I have been charged for the film but I cannot find it in iTunes; Help!

How do I access a rented film to view it via iTunes? I have had my account deducted for this film but cannot see how I get to it; Help!

Hello, jaimie299.
Thank you for visiting Apple Support Communities.
If the movie rental has completely downloaded, this movie should be located in your movie library under rental. Below, I have included a couple articles on how to check for interrupted downloads and movie rentals. I have also included and article that will allow you to report a problem with your purchase if you are still unable to watch the movie.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I have a Mac OS X Snow Leopard version and my fan keeps coming on. I have been away for a week so it has not been used and yet when I started it up the fan started straight away. Is there anything I can do? Please help! Thanks

I have a Mac OS X Snow Leopard version and my fan keeps coming on. I have been away for a week so it has not been used and yet when I started it up the fan started straight away. Is there anything I can do? Please help! Thanks

Yes, look in Activity Monitor (Applications /Utilities /Activity Monitor.app) and see what it eating up all the %CPU. If anything is over 40%, post the name here to get advice or just kill it straight away with the red 'Quit' button.
If nothing is using up CPU resources, but the fans are going full blast, do an SMC reset. Read the instructions here:
http://support.apple.com/kb/HT3964

I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

HT204088 I have been charged for apps from China I did not purchase

I have been charged by Itunes for apps from China I did not purchase I hit report a problem but it sent me in circles, what do I do?

Hi..
You can report fraudulent charges to Apple here > Apple - Support - iTunes Store - Contact Us
And if you have not already done so, change your Apple ID password > How to change your Apple ID password

HT1476 If you have another charger for the iPod but not the original and you have it hooked up to your computer and the iPod is dead it has the little charging sign then it goes away and my computer says its not reconizable. Help me, please!

My iPod will not charge and I need it to charge. My charger is one that I got from wal mart and its not the original. My computer will say its not a reconizable device and that it's malfunctioned. My iPod is now completly dead.. It has the charging symbol then goes off when my computer rejects it.. PLEASE HELP ME!

Try here:
iPod touch: Hardware troubleshooting

HT1657 Where do I go if I rented a movie, thought it finished downloading, was charged for the rental but it's not showing up under videos?

I rented a movie, was charged but it's not showing up under videos. How can I resolve this problem?

Hi Garywilliamsnc!
Try looking for this purchase and re-downloading it from your past purchases, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have been charged for a book but its not in my book store

I bought an audio book yesterday and apple have charged me but I haven't got the book and now I can't even find the book online

audiobooks are accessed via the Music app in iOS.

HT204266 Un downloaded app I have been charged for what do I do?

I have been charged for the app but it hasn't downloaded and does not appear in my purchases. I have an itunes receipt.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 I have been charged for a transaction I did not make

I have been charged for a transaction I never made not a big purchase but not me

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

I have been charged for a book i did not ask for? also how do I get apple to change to my new I pad?

I have been charged for "the Forgotten by David Baaldacci. This book I did not order and don't know where it came from?
also how do I get amazon to down load books on my NEW I pad 2? It still wants to go to my old I pad. I would like to use my new pad.

For Amazon stuff you should consult the Amazon help and forums. It has nothing to do with Apple or iBooks.
For your wrong book problem, try using the "report a problem" link on your receipt or in the Purchases section of your iTunes account.

HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

I am Greek. I downloaded a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

I am Greek. I purchased a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

something other is dowloading somewhere on ipad

I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

what shall i do now?

HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

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