HT203167 I am trying to transfer itunes songs that were purchased using a previous apple id and windows pc ( I now have a Macbook pro). I know the previous apple id, but have forgotten the password.
I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
How can I update my apple id( and remove any old ones) if I can't retrieve the old password?
You need a third-party program lke one of those discussed here:
newer copy
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Apparently, this issue is a common one. I have also tried importing songs from an iTunes on an old pc I no longer use. I am still prompted to authorize my computer when I attempt to play 100 different songs. After entering my password, I receive the message that the computer is already authorized. How can I resolve this issue? I previously contacted Apple and they were unable to assist me in resolving the issue.
Apparently, this issue is a common one. I have also tried importing songs from an iTunes on an old pc I no longer use. I am still prompted to authorize my computer when I attempt to play 100 different songs. After entering my password, I receive the message that the computer is already authorized. How can I resolve this issue? I previously contacted Apple and they were unable to assist me in resolving the issue.
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Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
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A email account that was used is now not in use and songs that were purchased and added are bound to this old account from the same computer how do I the purchaser of these songs reclaim the authorization to play and use in my new account. even though account name may have been changed.
Just authorize the computer and retreive them.
Go here -> https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot .
FYI: you should have simply updated the AppleID with new info and continued to use it instead of creating a new one. -
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Without knowing what you have tried please open System Preferences - Sharing - File Sharing and select File Sharing. If you still have trouble you can call AppleCare in the morning when they re-open. You have 90 days of telephone support if you haven't already bought AppleCare.
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You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. You also should find it at your local Apple retailers.
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If I order a replacement, what version is it?
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Can anyone offer any advice?
The songs belong to the owner of the itunes account from which they were purchased.
Your computer would have to be authorized to her account. -
I just bought a new computermy other one crashed. I dont know how to transfer my purchases onto the new computer. I have over 90 songs that i cant access
Restore your media from your backup that you keep of your media and other important files.
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I used to be able to sync songs that I imported from CDs into my library onto my iPad and iPad touch. Now I can only sync the purchased from iTunes songs. What has changed? Do I have to subscribe to iCloud to do this now?
Hi Cricketdaw,
Welcome to Apple Support Communities.
iTunes should sync your entire library, and not just songs purchased from the iTunes Store, as mentioned in this article:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
By default, iTunes automatically syncs your entire iTunes library whenever you connect your device to your computer. On each subsequent sync, iTunes will automatically add any new music or videos to the device and remove any items that are no longer in your iTunes Library.
You may also find this articles helpful for syncing your iTunes Library:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Best,
Jeremy -
I had an Apple ID that was linked to an old email address that was hacked into. Now that Apple requires a login by using an email address, I had to change the email address/Apple ID on my pc. My iPhone 4 will not allow me to change the Apple ID to the new ID which ultimately leaves me unable to connect to the cloud as well. On my iPhone, it gives me the option to delete the account with the old Apple ID, but I am afraid that it may delete all the purchased music as well. Does anyone know if it will delete my purchased music. Verizon said this is an Apple problem and not a Verizon issue.
Any help would be greatly appreciated!!!
Thanks,
TraceyYes, pictures in Photo Stream will deleted. Only on photo stream not on iCloud and Camera Roll. You can login again if you want.
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I cannot listen to music that I purchased from I tunes years ago, using various email accounts, and various computers. I no longer have those email accounts, so I cannot access the password retrieval from them. I also tried the security questions, and I tunes won't let me access the music that way either. What do I do? All the account names I ever used have been with my name and personal information. Is there someone I can call?
Why are there multiple accounts? Simply change the email address associated with the account when changing email accounts for whatever reason.
If you are no longer able to access the account and cannot log in using the Apple ID, contact iTunes Customer Support via Express Lane. -
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The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
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