HT203167 I bought an album and it diddent download. And my dollar ammount was the same. So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. Pl
I bought an album and it diddent download. And my dollar ammount was the same. So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. I dont have an apple care program so they cant help me and i dont want to spend 20 dollars on that because
1. thats alot of money for one time help
2. Thats how much money i spent on the two albums
This was ALL done on my iPod touch. And it is not jail broken
Please if you have an answer for me could you
<Email Edited by Host>
No one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore.
Similar Messages
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he menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that they don't cover that center part of the ipod so they're asking us money before they can fix it. We bought the ipod last december 8, 2010 and we brought it to the service center last april, 2011 here in the philippines. And until now they're not fixing it because they're asking us to pay half the price of the item which is 8,040 pesos..
As advised, you need to call Apple about this.
http://support.apple.com/kb/HE57
No one here works for Apple (no one who will reply, anyway) so there's nothing anyone here can do to help you with this issue.
Good luck. -
my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
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I just bought an ipod touch 4th generation recently, found that it is very difficult to plug and unplug the USB cable from my ipod. Does anyone have this problem?
Some of the Dock connector cables have very small buttons on the rounded adge of the plug, which need to be pushed in to release the plug from the iPod. Look at the picture below, do you notice the "button" on the white connector edge? There's one on the other edge too and they both need to be pressed in to release the "evil looking spike" sticking out of the grey edge.
The shorter plugs (that I've seen) do not have the release mechanism, the plug simply pulls out. -
I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?
If "just" is less than 14 days, you can return your iPod to Apple for a full refund.
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I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
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Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.
If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.
iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb. -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
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Got a black screen on the iPod Touch 4th Generation. Tried restoring it and holding the lock and hold buttons but this didnt work. Do i need a brand new screen?
If you successfully restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem. Could be the screen or something else.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
My Apple iPod Touch 4th Generation was stolen if the thief signed out of my iCloud account on the device will it go away on the web map on my computer and keep me from locking it remotely? I was asking my grandmother who works in apple tech support at at&t but she didnt know. so im hoping somebody will come by and say yes to my question because my iPod touch is still appearing in my iCloud.com account.
Yes. If it was signed out from iCloud, it will disappear from the Devices list in Find my iPhone.
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I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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f i bought the ipod touch 4th generation at walmart and i didn't keep the reciept,if it's broken which way could i do?
If accidental damage like a cracked screen from dropping it, that is not covered by the warranty
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself
iPod Touch Repair – iFixit
If due to a defect, Apple will exchange it at no cost if within warranty and not abused. Go to an Apple store.
Apple Retail Store - Genius Bar
You can check your warranty coverage:
Apple - Support - Check Your Service and Support Coverage -
My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1. I updated to iOS 5.1.1 on a Windows XP Home Edition with the Service Pack 3 installed on the Windows XP (which I believe is the latest version). After updating, I unplugged my iPod from the computer. I saw that all my photos and videos were on my iPod, but there were no apps. A window popped up and told me to enter a passcode for my iPod. I entered a passcode. I then locked my iPod and entered what I thought to be the correct passcode, but my iPod remained unlocked. Desperate, I tried many passcodes with failure. After a while, my iPod became disabled for a long time. I decided to reset my iPod. After I reseted it, I chose to reset from my earlier back up. After reseting, my computer loaded on all my apps. But, when I started using my iPod, I realized all my photos, videos, music, app data (like game saves and high scores), etc. were gone! I have no idea what to do and I am very stressed about this! SOMEONE PLEASE HELP ME GET ALL MY STUFF BACK!!!!!!
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.
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