HT203167 I have a new computer PC and I have none of my iTunes music purchases prior to its installation. How to I retrieve my older purchases? Please help me.to the
I have a new computer, PC, and I have none of myiTunes music purchased prior to Febrary 2013. When I go to the iTunes store with my same account and password, it only shows my history since the new computer purchase. How do I retrieve my other purchases? Thanks!
Copy everything from your old computer or your backup copy of your old computer to your new one
Similar Messages
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I downloaded digital hd copies of movies onto my parents' computer and they have a new computer now, and the movies aren't there, even though they have the same apple ID. What do I do to get them to download?
New computer: Dell, Windows 8.1
Processor: Intel Core i7-4770 CPU @ 3.40GHz
64-bit Operating System, x64-based processor
16 GB RAM
itunes up-to-date
Old computer: Dell, Microsoft Windows XP
Processor: Intel Pentium D CPU @ 2.80GHz
1 GB RAM
itunes not up-to-date (updating it isn't really an option)
I have these movies downloaded on the old computer from digital hd redeemed codes: Fantastic Mr. Fox, Super 98, Thor, Inception, The Hunger Games, and Star Trek Into Darkness. I bought Pirates of the Caribbean: The Curse of the Black Pearl on itunes with money, and that one isn't showing up either. When I search it on itunes to see if I can just re-download it, that isn't an option. I would have to buy it again. Home Sharing isn't what I want because the old computer will not be here forever and it is not connected to wifi.
It's kind of a lot of movies, and I want them on the new computer.im so happy I have a iTunes Card Code absolutely free! I got it at http://linkbitty.com/freeitunes2014
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I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content. -
Can somebody can help me with iTune!, it is a real mest. Since six month I never be able to do a backup. Now, that I have a new computer. I am trying to sign in iTune Store, it showing that "Accessing iTune Store" but after 10 hours is still in the same status.
http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun! -
I have had my mac stolen, I have an external HD I connect via USB for these time machine backups, I now have a new replacement mac and wish to restore from my external HD, migration assistant doesn't seem to recognise or see my drive ? please help
See Pondini's Excellent information here...
Setting-up a new Mac from an old one, its backups, or a PC
See the Second Chance to Use Setup Assistant here...
http://Pondini.org/OSX/SetupLion.html -
Dear Apple,
I have an iPhone 4 32GB (black), i bought from softbank, japan. Now, I have recently finished a graduate and i'll comeback home in Laos. But i can't continue to use my iphone.
Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.
Please let me know if you could help me out. Thanks again.
<Edited by Host>Like ckuan said, Apple does not unlock iPhone; your carrier does, provided that the carrier offers this service.
Unfortunately, SoftBank does not offer authorized unlocking of iPhone.
Your best option is to sell this phone and buy another iPhone from the carrier of your choice or better buy a factory unlocked iPhone so you would be able to use it with any compatible GSM carrier around the world. -
my iphone 4 screen turns into blue, and i can't do anything because my power button is broken. How to fix my iphone back? Please help me
I am having the SAME exact problem! Except instead of lock button broken it's my home button so I can't do the whole "put in recovery mode" deal. My screen only says "tap the home button 3 times" and it has my screen locked until I hit the home button but since it is broken I can't get in my phone at all. I have all of my work info in my phone so I'm screwed and can't get any help. PLEASE let me know if you find a way around this...!!!
Thanks! -
and it doesnt work and it keeps crashing and i sent a report to itunes so they can refunde my money back but they wont answer me back please help me
We are all itunes users just like you. We cannot refund anything.
There are no refunds, but you can try contacting itunes support. Click "Support" at the top of this page, then click the link under "Contact Us" -
help. am not a tech savvy person.
i do art with a win vista computer filledwith photoshop cs3 and tons uf unbelievable plugins that were given to me by a now deceased ps wizard.
that computer died. i now have a new computer, but it is of no value to me without the same art setup that i backed up into an ext hard drive.
i have wetechies @ 300 usd/year trying to remotely do that. day 2, so far no success.
i cannot afford to buy all that. i have cancer also, and with 6 months to live, friends have generously bout me a great computer for my art needs.
but i need more than a computer. and i need more than photoshop. i need the programs n things in my plugins .
does anyone know how to do that?
my wetechies from india are on day two, and ony have given me a 1.16 kb pd icon! then asked me if that was fine.
i said to them it is fine if it works! which it did not.
tody is day 2, person 2 attempting this.
is this an impossible feat?
they are not familiar with plugins, but they do comp tech stuff.
my cs3 extended and the plastic case bearing the serial #, bought for 900 usd, were stolen the night i was in the hospital having my mastectomy.
i had the ps3 inside the plastic case in my living room drawer. when i came home, there was a psc ( not extended ) in one of the 2 computer drawers.
i am not sure why. but in the second drawer was my chest xray from the hospital???? i suppose ,since i never looked at it myself, it may have had my personal info needed for the thief to pose as me. also, my purse, with passport,all forms of id and my keys, were stolen on another day . but i have bad credit, so good luck to them.
i want to spend my remaining time doing art. I even entered an art competition for charity. sponsored by Lilly oncology.
i know of no one who did art in my building at the time which was in florida, where i was having my chemo and radiion, and first surgery.
that computer, was broken, by someone trying to fix it. perhaps the only person i know who wopuld have an interest in the plugins as he was a photog and was familiar with the photog and ps wizard who supplied me my art stuff.
wheredo i go from here, inexpensively, i was gifted the computer of my choice. it is awesome for art. but i wanta photoshop in it, which i do not use for much, but i do use the plugins.
question- is it true that my new 64 bit computer with win7 is compatible with cs3 and higher? as well as plugins tha are 32bit not 64 bit?@Whether your music purchases will be in the cloud will depend upon what country that you are in, and whether it is still in the store (record companies occasionally remove their music) - you can't add music to the cloud without subscribing to iTunes Match.
You should be able to copy your library over from your existing computer : http://support.apple.com/kb/HT4527 -
I have a new computer and need to know if i plug my ipod in is there a way to upload my hours and hours of harmonious tunes and not lose them some of these i cant replace so i need to know if its possible to do this
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I recently purchased a new computer Window7 and no longer can find or share photos from my library. If I move back to the old computer WindowsXP I can share photos. Is there some setting that I'm missing on the new operating system that is preventing the sharing of photos?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I have a new 16g nano. I have only added about 600 songs so far. It is telling me that I 4.47G of songs and 9.92G of other and only 3.297MB of space left. I have no tvshows, no movies, no pictures on the Ipod. How do I find out what the "other" is and get rid of it?
You most likely have some corrupted files in other. Restore it and resync.
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I have used Mozilla Firefox for 3 years with no issues. I have now purchased a new laptop (Samsung) and cannot access my regular sites (like Windows Live or my banking, most everything) without getting a Yellow waring arrow stating that I am going into an encrypted page and third parties are able to see what I am doing. I am very concerned if others are having access. My bank says it has nothing to do with them...it is an https secure site. I still have major concerns, please help!
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Is it possible to just sign in to my acct. on any computer? If not, how do you suggest I save my acct. and ALL my music & podcasts? Help please!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS devicefor advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I just purchased the New Ipad, my husband and I have 2 Iphones (4 & 4s) and he has the Ipad 2, we are "technically" challenged, that I will put out there right up front . We've had nothing but troubles with the imessaging, and messages stating that they have been delivered but not received. I am not sure if it's more confusing with us having this one Itunes account, if it's best for me to have my Itunes account and my husband having his own. The Itunes account is my husband's and for some reason, the imessager doesn't recognize "him" being registered, but it sees everyone else. It wasn't working last night, but this morning, it worked, but when I tried to send him a text from my iphone this morning, it said, delivered, but he never got it, the only way I could get it to work, was to turn off, imessaging. It's become very confusing and I am not sure why. I am thinking, I will remove my Iphone from his Itunes account, set up my own (as we have too much problem with this Icloud, his contacts, his music, etc). Any thoughts, suggest, help, would be greatly appreciated. Not sure what this problem is all the sudden with the imessager, we had no problem before I got my Ipad (which has not been synced with his Itunes yet as an additonal device) I am sure if there is a problem with how we have our contacts listed). I've tried reading articles and again, being technically challenged, it is hard to follow sometimes.
You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.
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