HT203167 I've downloaded the Now Christmas album, all but 1 song has been downloaded and put in my library. The list says it's there but when I go to play it, iTunes skips past it and goes to the next song. I have downloaded lastest version of iTunes.

I have purchased and downloaded the Now Christmas album to my iTunes libary and all but 1 song have been purchased. The song appears in my library but when I go to play it iTunes skips past it and goes to the next song. It wouldn't normally bother me but its the only song my son wants to hear all the time (hopefully the heart strings will be pulled here and someone will reply before Christmas to help me!) I've loaded the last verison of iTunes.

Will the media file play with Quicktime Player? If it will then it's an iTunes issue. If it won't then you need to delete the file and download it a second time.

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I have an older version of itunes on my L drive. Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name. Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

I have an older version of itunes on a separate drive. Everytime that there has been an update to itunes it will not let me update. Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes. I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name. What can I do from here?

That is a new one on me.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading.

My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.

Hi there,
You may find the information in the articles below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W.

I purchased a book through iTunes and it downloaded. I synced with my iPad. It shows the book is downloading but that has been going on for two hours and i still can't open the book.

I purchased a book through iTunes. I then synced my iPad and went to iBooks. I clicked on the book and it shows downloading but that has been going on for almost two hours and i still can't open the book. What gives? I have done this before no problem.

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I download the recent ios for iphone 4 and connected to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support ios 7?

i download the recent ios for iphone 4. i connected iphone 4 to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support the lastest version of ios?

Yes, due to Incomplete Software Update on your iPhone your Device is now in Recovery Mode and you cannot take a Backup now. But if you have taken a backup earlier then you can Restore that backup on your iPhone after you Reset your iPhone to Factory Settings.

I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

I reinstalled the current version of iTunes, 8.2.1.
Current version?? Did this post appear out of a time warp? The current version is 10.7!
http://www.apple.com/itunes/download/

I just downloaded the lastest version of iTunes but when it comes up it has a error message saying to reinstall or repair it and I did that and it did not work

I just donloaded the lastest version of iTunes but when it opens it says a componet was not installed repair or reinstall it. I did and the same thing happens. Any ideas?

I am also having the same issues.
I followed iTunes instructions after receving the first error message which said
"iTunes compnent not installed. Please repair or re-install iTunes (-45075)"
First tried to repair installation - same error result
Second re-installed by downloading from Tools as download only
Why are there no responses to these queries?
Apple surely knows what one should do to repair?

Hi, I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

- Reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

TS1453 the last update on my apple tv has been going on for like a week and i can't stop it even if i unplug it. it shows a pic of the tv connecting to iTunes, what do i do?

the last update on my apple tv has been going on for like a week and i can't stop it even if i unplug it. it shows a pic of the tv connecting to iTunes, what do i do?

If ATV is unplugged and you are still seeing an image that is not coming from ATV.
If the update failed then you will need to connect ATV to a computer with iTunes via a USB cable and restore the software from iTunes.

TS1646 I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

You can't delete an account, and all of the account's downloads will remain tied to the account.
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you haven't already done so then you may want to contact iTunes Support to let them know : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3951 I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)

I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)

Of course it always works, what are you talking about.
I appreciate that re-downloading is only available in the US and then only with certain content. However content that cannot be re-downloaded is not offered for purchase on the Apple TV.

After downloading the new Os X Yosemite my computer has been lagging, how can I fix this?

After downloading the new OS X Yosemite my computer has been lagging, how can I fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

HT1923 Can not Update to the lastest version of iTunes Windows Vista 32 bit

I am using Windows Vista Home Premium 32 bit on a compaq laptop. I am trying to update to the lastest version of iTunes. I have tried to remove all of the exsisting componets of itunes but I am not able to remove iTunes and Apple Software Update. I get the same error message when trying to remove either.
"The feature you are trying to use is on a network resource that is unavailable. Click ok to try again,or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below.
Does anyone know how to remove these items or how to proceed from here?

"The feature you are trying to use is on a network resource that is unavailable. Click ok to try again,or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

I have an old version of itunes on my computer. My current iPhone will only support OS 10.6.8, how can I upgrade to that system instead of the latest version?

In teh middle of this page...
-> http://support.apple.com/kb/DL1576
Download iTunes 10.7 for Windows here: iTunes 10.7 for Windows

I purchased a video and it keeps telling me "cannot download at this time" but it has been charged on my itunes card

I purchased a video and it keeps telling me "cannot download at this time" but it has been charged on my itunes card

I have the same

HT203167 I've downloaded the Now Christmas album, all but 1 song has been downloaded and put in my library. The list says it's there but when I go to play it, iTunes skips past it and goes to the next song. I have downloaded lastest version of iTunes.

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