HT203167 My iTunes Match does not work, it stops after the first step and won't do anything else!!!

Hello, I purchased iTunes Match for my new iPhone five and it is intended to move the music from my computer to my other computer, but it stopped working on my MacBook Pro, it stopped after the first step. So, my question is, can iTunes Match work if the iTunes in question has other accounts attached to it, of not, can I get a refund on a service that does not work?

I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.

Similar Messages

  • The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

  • Can not get Itunes match to work. It stops on the first step and on my status bar it just says "sending information to apple" this goes on for hours. Help please.

    Help please. I cannt get itunes match to work. It just stops on the first step and the status bar continues to say "sending information to apple" for hours. Any ideas?

    I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.

  • ITunes match does not work on my iPhone 4S, but is working across all of my other Macs and iOS devices.  All other iCloud services are working fine on the 4S - any suggestions?

    iTunes match is not working on my iPhone 4S; it works awesome across all of my Macs and other iOS devices (iPad 2, iPod Touch 4g x 2, and my wife's iPhone 4).  Any suggestions?  Thanks!

    It is not possible to "toggle back and forth" at will. If you associate a device with an Apple ID and you have iTunes Match enabled you must wait 90 days before you can associate it with another Apple ID. See this Apple KB article for more information: http://support.apple.com/kb/HT4627

  • ITunes match does not work on my iPhone or iPad

    I'm one of these lucky folks who has two Apple IDs because Apple decided to change from the single username to a MobileMe account a while back. Since Apple doesn't allow yet to concatenate both IDs, I have to use the single username ID for the iTunes store and the @me.com, actually @mac.com, ID for the rest.
    The problem then is when I want to use my iPhone or iPad with iTunes Match. Both devices want me to register to the @me.com ID but the music is under the single username ID. In fact the iPhone and iPad refuse to accept my username ID if it does not have the @me.com suffix.
    It's a mess and it does not work for me now. Has someone found a workaround or some way to get iTunes Match on the iPhone and iPad when there are two different IDs on iTunes?
    Thanks for your help.

    It appears that Apple has no idea how to fix this issue of double Apple IDs and iTunes Match. They decided to reimburse me for the purchase of the two iTunes Match I got with my two IDs. This doesn't solve the issue but at least I'm not out of cash for nothing.

  • Itunes match does not work properly

    The symbol for cloud does not appear anymore in my iTunes library. I have no problems using my iPhone or iPad, only iTunes on the Macmini gives problems.
    An other strange thing is that the volume and apeaker choice does not work as it should be on the Mac mini for music that is on my computer. The few albums that are shown in iCloud work just fine.
    After I had stopped iTunes match and restarted it. The message was given that all my music could be used through the cloud. On the Mac mini it is not like that.

    Hi,
    Every music on my hard drive is sored in the regular iTunes music library as .m4a
    There is no iCloud symbol showed in iTunes, but I can listen to every piece of music if I use the iPad or iPhone. The music is streamd from iCloud and played on one of mine airpkay speakers.

  • HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

    Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
    I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
    It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
    Has anyone else found a solution?
    Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

    After some troubleshooting, I decided to order a new battery.  I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
    Sorry, your repair ruined the iPhone.
    She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
    After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
    I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
    Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

  • HT204406 iTunes Match is not working on my iPhone 4S after installing iOS 6.  I finally see a list of artists, but the songs are all empty and will not play, and no play lists are present.

    iTunes Match is not working after the iOS 6 install.  All music that was previously downloaded is gone.  When the "Music App" is opened, I see a picture of a cloud, and a progress bar that goes nowhere.  Then it goes away.  No playlists are present.  It shows artists, and albums, but all songs are empty. Nothing plays.
    Is there a fix for this, or are the Apple Servers simply totally overwhelmed, and this is a matter of being annoyed and patient until it finally connects.
    Thanks!

    Same issue for me.
    Some further peculiar things I noticed:
    Directly after updating to iOS 6 I had to switch on iTunes Match again (iPhone settings). Then I realized that my music was gone (as described above).
    Under settings -> usage one could see that the memory space was still occupied by the huge music library (i.e. there where only 9 of 64 GB free). This changed after several hours. Now there are only 9 GB used, the rest is free. So the library is really gone.
    Since then my iPhone continuously downloads some unknown data from the internet (even if all apps are closed and I deselect the use of mobile networks at the several menus in the settings). All apps are closed. The iPhone gets hot and downloads something. It downloaded nearly 400 MB in the last 48 hours via mobile networks. (I got a flatrate, so I don't really care about the data.)
    Does anyone know what this means? Thanks for any help!

  • My iTunes password does not work on my iPhone...

    My iTunes password does not work on my iPhone, but it does on my MacBook. Why? This is really annoying. How can I solve my problem? I don't even know how to contact Apple.

    dennythepest wrote:
    My iTunes password does not work on my iPhone,...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • In iTunes 11.1 (I26) , I cannot find how to delete podcast listings showing undownloaded podcasts. Delete does not work. Option Delete does not work.  Dragging to the trash does not work. Under Edit, Delete is greyed out. Mac OS 10.6.8

    in iTunes 11.1 (I26) , I cannot find how to delete podcast listings showing undownloaded podcasts. Delete does not work. Option Delete does not work. Dragging to the trash does not work. Under Edit, Delete is greyed out. Mac OS 10.6.8.
    Tom at the Genius Bar told me that Option Delete would work. It does not.
    I had to upgrade to iTunes 11.1.(I26) because it is required with OS7 on my iPod Touch (5th Gen). I have tried shutting down iTunes, then shutting down the entire system. This is the first in many visits that the Genius Bar gave me a solution that did not work.
    This is a big awkward computer locked to my desk. I would rather not unlock it and then carry it through a shopping center to the Genius Bar if i can avoid oit.
    When I installed iTunes 11.1, I discovered that Ihad to resubscribe to virtually all of the podcasts that I had previously been subscribed to. That was a surprise.

    Hello Achates:
    I did not read the rather long post. If you wish to reinstall OS X 10.4, use your software install DVD. Backup is essential. To minimize your risk, I would use an archive and install:
    http://docs.info.apple.com/article.html?artnum=107120
    In that way, you will have a fresh copy of OS X and your current settings will be preserved.
    Incidentally, I do not agree that the printer problem is best solved by reinstalling OS X. I have had HP printers for sometime and, on one occasion, had difficulty after an upgrade. HP technical support walked me through uninstalling all traces of the HP driver and then reinstalling.
    Barry

  • ITunes Match does not list all my music before signing up. Only the ones i've purchased thru itunes and several songs of my own.  Where can I find my 400  missing songs?  Being able to store ALL music is the only reason why I signed up. Please help.

    iTunes Match does not list all the music I had on my iphone. Not on my phone or iTunes. Only shows the music I've purchased from itunes and none of my 400+ songs.  Please help. Thank you.

    Is your music in your iTunes library on your computer and has match completed its scan of this library.
    jim

  • TS1368 My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it's so stupid

    My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it has messed up my enitre music library

    Hello Carpathianna,
    No judgment here on the music you listen to, I have that song too in my library. If iTunes is telling you that the song is missing and you purchased it from the iTunes Store, then just delete it from your iTunes library and then download your song again. Check out the articles below for more information.
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Download past purchases
    http://support.apple.com/kb/HT2519
    Regards,
    -Norm G.

  • I have an iPhone 4 and everytime i try to go on safari, mail, or iTunes it does not work without wifi

    I have an iPhone 4 and everytime i try to go on safari, mail, or iTunes it does not work without wifi

    if your youtube was already running then I would exit out of the application completely by double clicking your home button and then search for your youtube app on the row that will show below and then press and hold down the youtube icon and then click the "X" to exit out of it. Afterwards try to reopen youtube and play a video to see if it works

  • HT2204 my itunes store does not work because i do not have visa card? can you help me and advise please?

    my itunes store does not work because i do not have visa card? can you help me and advise please?

    See this article for troubleshooting
    http://support.apple.com/kb/ts1827

  • HT201210 After updating to ISO 6, iTunes Match is not working on iPad.

    After updating to ISO 6, iTunes Match is not working on iPad. How can I fix this?

    After over an hour it completed and my albums appeared to be available, however when I go into songs they are blank!
    Can't access anything! Pics attached

Maybe you are looking for

  • Field Bus. Area is a required field for G/L account 9000 12053040

    Hi SAP, When i do good receive via Txn MIGO, i received error message "Field Bus. Area is a required field for G/L account 9000 12053040". Is there any setting i have to do in config to solve this problem? The details of the error is like below: Mess

  • Upgrade 46C to ECC 6 0 STEP BY STEP ---Developing

    Now the upgrade has reached the "POST Upgrade Steps" which means Its open to the SECURITY ( Authorizations ) to come in. 1. First I have doing the SU25. Question -->Do I need to run (1) on SU25 . Answer:NO this is only for IInstallation of PFCG. for

  • IPhoto ignores Nikon pictures

    I have heard about that before... I mean, I know we are not in the 50th century and everything is really new but I'm getting old and after having trouble with cassettes, then CDs that wouldn't play in some players, now after 40 years of developement.

  • 10g Preview Problems

    Hello Everyone, we are hoping for some help in deploying one of the tutorial applications. Currently we are testing out the JDeveloper 10g preview application. We''ve been able to follow a few of the tutorials, although it seems that at least half ha

  • When I open iTunes I can't see the music transferred from PC

    I transferred my iTunes folder from PC to sd card to MAC computer following these steps: http://support.apple.com/kb/HT4527. The itunes library on my new Mac was completly empty so all I needed to do was dragged the empty folder to the desktop and my


HashFlare