HT203175 i m unable to purchase music from itunes even entering correct email and password
i m unable to purchase music from itunes even entering correct email and password
Here are two help articles, you can check out if you would like more assistance please post your error and we can look into it.
Unable to sign in or browse the store
http://support.apple.com/kb/PH12513
If your getting a messsage about secure connection error
http://support.apple.com/kb/PH12480
Similar Messages
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How do I set up my iphone 5 so that I can access my family account? Recently I purchased music from itunes using my apple id, and now I cannot find those songs in our cloud. I wanted to add those songs to my ipod. Do I have to buy them again using my husband's apple id?
Welcome to the Apple Community.
You can use different ID's for iTunes and iCloud.
Just delete the account in settings > iCloud and create them their own account.
if the children are minors, you wiil need to create and be responsible for each account yourself. -
I purchased music from Itunes on a PC several years ago. I am unable to locate my sounds in the ITunes library. Where did my purchased songs go???????? Can I transfer my purchased songs from the PC to my MAC or iPod Shuffle??????? PLEASE HELP!!!
Click here and follow the instructions.
(80232) -
it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.
Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone. -
HT1918 Unable to purchase products from iTunes
Help me pls! I changed my credit card for payment on my iPad, but when I try to purchase anything from apple, ie. apps, tv, etc. the prompt tells me to contact iTunes support. I need this fixed today please. Thank you very kindly. Tamiko from Canada
jenn d wrote:
Recently I wanted to purchase music from Itunes. Itunes worked as advertised, but I was unable to purchase music. I checked my account which was up to date. Whenever I clicked the buy song icon, I received the following message, "please contact itunes support to complete the transaction." So I called and they refered me to their help website, which was no help at all. There is not help link for the above message. I called Itunes back and they refused to send me to a real person. Since then, I have not received an email from them, nor am I able to speak to a real person about this subject matter, and to make everything worse....
There have been a bunch of posts this week reporting a similar problem.
Go to amazon.com or another online music download store and buy some music.
You can buy MP3s from any online source and add them to your iTunes library.
I still cant purchase music!
Yes you can. -
I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???
i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod
Is the iPod signed into the account that purchased the music?
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HT1349 How do I save my purchased music from Itunes to a external hard drive so I dont lose it?
How do I save my purchased music from Itunes to a external hard drive so I dont lose it?
Right-click(Windows) or control-click(Mac) any item in the iTunes library other than a rented movie, reveal it in the Windows Explorer or Finder, and navigate up the folder hierarchy.
(63453) -
How to transfer purchased music from iTunes
Can anyone tell me how to transfer purchased music from iTunes to my iPod without first downloading to a CD?
If you are using the latest version of iTunes (4.6), then you need to make sure your ipod software is up to date also.
When you have done this, authorize your music in iTunes by playing a few seconds of it, and it should transfer by whatever synching method you choose.
Get the latest updates here.
If you have done all this and still can't transfer it, post back with more info about what is happening.
EDIT.
Grrrr......must learn to type faster! -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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Purchasing music from iTunes to send to someone?
How do i purchase music from itunes and send it or have it sent to my girlfriends e-mail?
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=232 0781C&fnode=campaigns/holiday&nclm=iTMSPhysicalCards
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How can I purchase music from itunes in another country?
How can I purchase music from itunes in another country?
You can't - the Terms of Use of the stores state that you can only buy from the country that you are in (e.g. due to licensing/distribution terms etc)
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How can I re download my previously purchased music from itunes on my new Mac?
How can I re download my previously purchased music from itunes on my new Mac?
If you live in a Region that allows re-downloading Music...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519 -
how can i designate the location of the purchased music from itune store?, how can i designate the location of the purchased music from itune store?
Hi,
Thanks. I know how to do that, however, I thought it only works with the imported content not the purchased ones. The reason for wanting this was that I keep all my music in NAS drive for SONOS (the wireless music system) will need the music to be in NAS so that it can play music while the mac is on sleep mode.
Anyhow, I will try again and let you know if it does work.
Thanks again. -
I'm trying to purchase music from itunes on a different laptop than I originally set-up my ipod and itunes account. Any suggestions?
To load music on the iPod from other that the syncing computer follow the instructions here:
Using iPhone, iPad, or iPod with multiple computers -
Has anyone heard of error 45054 when trying to purchase music from itunes?
Has anyone run into error 45054 when trying to purchase music from itunes?
I had this problem just recently.
I discovered that the problem was located here: ROOT / Users / Shared -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
If so, your user account has no permissions, and that means iTunes can't use the folder properly.
To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
Re-lock the folder when you're done.
Hopefully that will solve it.
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