HT203175 My iPod touch is off and I can't turn it on because when I try, it has the iTunes logo and a usb pointing to it...and when I connect it to my computer and try to open it to iTunes, it says I have to restore it, but I don't want to lose all my pic
My iPod touch is off and wont turn on because it has the itunes logo and a usb pointing to it, so when i looked it up online, it says i have to restore it but i don't want to because i don't want to lose all my pictures. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)
I found the solution! thanks!
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The computer I use for Itunes (my laptop) only has XP so I can't use ICloud:(
I have a desktop that operates using with Vista.
I downloaded 10.5 and sought to sync my two iphones and two ipads with the desktop in order to use ICloud. However I got warning messages that if I synced with this computer that had none of my extensive library of apps, music, podcasts, etc. would be on it, I would lose it all.
I did authorize the computer. I knew enough to do that but am terrified that I will lose everything that I have accumulated and still won't be able to use ICloud.
Isn't there a way to do this? Shift my library FROM my devices to the desktop?
ThanksThis is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
My boyfriend's laptop died yesterday and I was hoping to be able to back up all of his data (photos, contacts, so forth) from his iPhone 4 onto my mac, but I don't know how to do it without completely erasing all of his data? Is it possible? If so, how can I do it?
Any help is appreciated!!
ThanksJust an FYI, your purchases from iTunes are associated to your Apple ID. So Apps, Music, Videos, etc, that were purchased on the App Store/iTunes are freely available to him when using his Apple ID even after restoring (ie: by going to the Purchased tab in iTunes, etc). You can sync his contacts and photos to iCloud (or other free services).
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I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and now it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!
You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You can trash Firefox 4.0 then re-install Firefox 3.6, it will use your existing bookmarks, passwords etc
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
I want to sync my ipod touch with my new computer. But i don't want to lose any data from my apps. If i erase and sync does it only erase music and videos or does it include apps as well? I specifically don't want to lose any data from Instagram, I don't want to have to start over. Any help is greatly appreciated Thanks
Copy everything from your old computer to your new one.
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I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode". I've never seen this before. I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it? All help will be appreciated!
Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes. -
i was in the middle of updating my ipad and of course the battery died, the computer doesnt charge up the ipad while plugged in (very stupid) and now it wants to restore i don't want to lose all my trophies in the games that ive played if i do a restore....can anyone help me
If you backed up the iPad before you tried to update, you can restore the iOS and then restore from the backup. If you don't have a backup, there is nothing that you can do about it now.
You will have to restore the iPad in order to make it operational again and you will lose all of your data. If you don't sync with iTunes and cannot recover your media again that way, you can download most purchased content again for free as long as you use the same Apple ID. -
I have the i phone 3G version 3.1.3. I am currently upgrading to the i phone 4 GS and want to transfer all data from old phone!
Unfortunatly my 3G will not sync to i tunes :( and I don't want to lose all my photos etc!
Can anyone help ?You will need to backup your old 3G and then restore your 4 to that backup. Here's a more detailed instructions
http://support.apple.com/kb/HT1766
also you should be importing your pictures over to your PC as you would a digital camera see here how to
http://support.apple.com/kb/HT4083
I'm not sure what you mean by sync? is the phone not being recognized by your computer if so see here
http://support.apple.com/kb/TS1538 -
After upgrade, attempted to open iPhoto to upload pictures from camera. Message says need to upgrade library and that after upgrade previous library will be unreadable. In holding pattern for now-don't want to lose all 4K prev pictures in iphoto library. Anyone have same or similar problem?
gotitans, I think you have an entirely different problem than we are discussing in this thread.
You should open your own thread, and you should describe your problems in more detail. For example, what type of Mac do you have, what operating system does it run, what version of iPhoto did you have running before the upgrade,and just what sort of upgrade did you do (hardware, operating system, iPhoto, something else)?
My best guess from just that message is that you did a hardware upgrade, and your version of iPhoto is too old to run on the new hardware.
ntgerh64, it would probably be good if you gave us the same details I asked of gotitans. I was assuming you were talking about upgrading OS X to Mavericks and then iPhoto to 9.5 or 9.5.1. -
Hi, I deleted by mistake all my programs on my iPad and now that I turn it on it doesn´t, it just has the iTunes icon to be plugged.
The apps my be hidden because you enabled Restrictions http://support.apple.com/kb/HT4213
Cheers, Tom -
I just connected my iPod after opening iTunes to make a playlist and repeatedly have gotten the message that 'iTunes has detected an iPod that might be corrupted." I can either disconnect and try again, which I've done multiple times to no avail, or restore. I don't want to lose the dozens of playlists, so do I have any options that anyone knows of?
Thank you.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
i was updating my nano ipod. deleting tunes making new playlist. i got a warning the day before that i didn't have tunes checked and they wouldn't sync. i didn't do anything about that since i was syncing at that point. then today i was doing some maintance on my itunes. and when i tried to sync it said it recognize my ipod which i have been using for a year. i tried checking all the songs and it came and said i didn't have enough memory to store. they were already stord so what the hey.?then a question comes up and says do i want to restore factory settrings? i'm afraid to do anything i don't want to lose my music . but now i can't even open my itunes. what to do and what did i do to break my itunes. help?i'm not a novice but not that savey on all things computers so make it simple please.
and thanks for any help.See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock
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