HT203200 I purchased an album on itunes and some of the songs are not complete

I have purchased many songs on itunes and never had problems. Recently I purchased an album and even though the downloads are complete and nothing unusual or any problems happened while it was downloading, the songs are not complete. The album plays on my itunes, but each song gets cut off after a minute or two. Is there a way I can redownload the album without having to purchase it again?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

  • HT203167 I just recently purchased an album on itunes and two of the songs will not play...what could be wrong?

    Just purchased "of monsters and men" album and two of the songs do not play and they just skip to the next track.  It shows that all songs for the album successfully downloaded....what could be wrong?!!

    two of the songs do not play and they just skip to the next track.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I purchased an album from itunes, and 1 of the songs doesnt play

    I purchased an album from itunes, and 1 of the songs doesnt play

    hi,
    Try deleting track from your computer and move to trash.
    Go into store and download again from purchases.
    Jim

  • TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • TS1424 I recently purchased two albums on iTunes, and most of the songs just skip over on my iPod. How do I fix that?

    I don't know what else to do... can someone please help me?

    two of the songs do not play and they just skip to the next track.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I downloaded an album from iTunes and some of the songs downloaded but others didn't there was an error message 8003 Unknown error occurred. While I downloaded the album to my phone, it wouldn't download to my mac, what am I doing wrong???

    I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??

    Hello mercdw,
    Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Allen

  • I just bought a album from itunes, but some of the songs did not download. any thoughts?

    why don't all the songs download when you buy an album?

    Hello camp3199,
    I am sure you are eager to download and listen to the album you purchased.  If you click on the cloud next to the songs, it should start downloading the track.  If the song does not download or is not visible in iTunes, I recommend the following steps.
    First, I recommend checking to see if the download was interrupted.  You can use the steps in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases.  As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Purchased a album on iTunes and all of the album but one song loaded but the one is showing purchased.

    Purchased a album from iTunes. Loaded all the songs using my phone everything downloaded like it was suppose to other than one song is showing purchased everywhere out to the side of it, where all the others are listed as play. And all the other songs titled on this album are in black print the one that isn't working is grey. Please help.

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

    I purchased an album and some of the songs did not download completely. How can I fix this?

    I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. 
    If it can be downloaded again, delete the track from iTunes.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.
    If it is corrupt and you cannot download it a second time, contact Apple.  Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • How do I get Itunes to play an album in order if some of the songs are duets? For example, if I'm playing an album by "John Doe" and track

    How do I get stupid Itunes to play an album in order if some of the songs are duets? For example, if I'm playing an album by "John Doe" and track #3 is a duet w/ "Jane Doe", it treats it as a separate album! What can I do

    Hi
    All my tracks are MP3.
    In List View, I do not have an Album column I have an Album by Artist column.  If I click on this column the albums look right in the playlist on the screen but when I burn to the CD the tracks are not in one folder per album instead they seem to be in folders per Artist then Album, which as one of the albums is a compilation has created about 30 folders.
    If I switch on the 'Sort by Album' column it burns the disc as I expected.

  • I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

    I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

    Just found the answer - if you have the sam problem look here for the answer:
    https://discussions.apple.com/thread/5769424?tstart=0

  • I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

    I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
    Artist: Imagine Dragons
    Album: Night Vision

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1325 I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play.

    I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play. The rest of the songs play but this one song doesn't and it looks like it is downloaded completely. What do I do?

    Delete and redownload it if doing so is free in your country.
    (85407)

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