HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?
I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?
Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.
Similar Messages
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i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back
Click here for information.
(33996) -
Ok I just recently bought an album on itunes, the songs arent showing up anywhere, when i go into the purchased section on itunes it says "downloaded". Whats the problem?
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem. -
I recently bought an ablum from iTunes, but the songs are randomly stopping and skipping about 45 seconds into the song. What is the problem?
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?
Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule -
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device. -
HT4539 I recently bought an album on iTunes on my cell phone.
As in the title, I bought an album through iTunes on my phone last month. Later I tried to view the files on my PC laptop, and although I was connected to the internet, no songs downloaded. I plugged my phone in to remind iTunes of the new files, and only half of the album downloaded. I want to have all of the files on my computer, but they only show up on my iPhone and my iPod Touch. How can I download these purchased files?
You might be able to redownload them on your PC via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage. Or you should also be able to connect your phone or iPod to your computer's iTunes and do File > Devices > Transfer Purchases, that should copy them over.
The 'automatic downloads' page that you posted from only applies to new purchases e.g. if it's now 'on' on your PC's iTunes then if you buy any more music on your iPhone and/or iPod then those track(s) should also then automatically download on your PC -
New iMac user here, I recently bought a new iMac and Time capsule and have the whole network up and running now. I have connected another external HD to the time capsule as well and have a total of 3 TB of storage connected wireless to my new iMac. My question is can I use this location as the default location for iTunes? I doubt I am gonna run out of room considering the iMac has 1 TB of storage already, but I'd prefer to keep my movies and music off the Mac to keep it running smoothly. If this is possibly, I'd like to do this with iPhoto as well.
I would advise against placing your iTunes library on a Time Capsule.
The Time Capsule is designed as a backup device and not for wireless streaming of video.
Before you do anything more, can I suggest you put into place a reliable, redundant backup strategy.
Unless you are prepared to risk loss of your iTunes library due to a hard drive failure, I would not put iTunes on the Time Capsule.
Leave your iTunes library on your iMac until such time as your internal drive is full. Backup to Time Capsule using Time Machine and create a clone of your internal iMac HD to your external drive.
That's my 2 cents worth. Others may have a different opinion. -
I can click on the songs themselves, but when I do it nothing plays. It goes to the screen as if the song were playing, but nothing plays. When I click the 'play' icon it doesn't change. Just flashes and stays as the play icon. Not sure what to do!
How to use multiple iDevices with one computer
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I am getting so frustersted. Not only have I connected her phone to the computer but when I try to transfer her purchases it only transfers her apps. Please help!!!
Transfer Purchases
File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
Download Past Purchases
http://support.apple.com/kb/HT2519 -
just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?
iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions -
my band recently got our album on itunes, but now it is saying that the album is unavailable. but the artwork still pops up and everything. people have bought the album and you can even listen to previews of it... but it wont let you click on the album art or title. what's going on?
You would have to talk to itunes or your label about this.
We are itunes store users, not Apple. -
I have a iPhone and iPad on one iTunes account, I have recently bought two further I touches fir the kids , should I set them up with their own apple ids and the can I transfer purchases through all devices,
Hi jhyiesla,
Im not sure wether I got you right or not. But my advice/s would be as follows:
These steps help you get rid of old apps you downloaded years ago and you do not use anymore.(Also frees space on your mac after emptying the trash)
1) go to iTunes and delete all applications in it. Make sure to move them to trash! Do not empty your trash yet. Its your backup if step 3 doesnt appear.
2) connect both your devices(one after each other) and make a backup. !!!Dont press the Sync button, press the Back Up Now Button
3) Then it asks you if you want to backup applications as well. Confirm. (This is how apps get transferred manually)
4) Then Sync your devices... The first time it might be, that there are some additional apps loaded to your devices you dont want to.. delete them on your Device (not iTunes) and after that you should be good every time you sync again.
5) now you can empty your trash on your mac.
Further,
- You should regularly connect your devices with iTunes to make sure they are backed up. (Even if you have activated iCloud backup, the iTunes backup is more proper i.e.. Apps)
- If you hate scrolling through a list of apps in iTunes, you can re/install apps directly on iOS not via iTunes. I absolutely never go to the "Applications" section in iTunes. I install and delete apps directly on iOS.
jl -
I bought an album from iTunes containing text and ringtones but I cannot access them in the iPhone settings. How can I use them for individual family and friends?
Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2 -
I recently bought iPad 3 but iTunes on my Win XP laptop is not detecting the iPad and i am not able to transfer music to it. I tried again after downloading iTunes 10.6.1.7 and it said it's not compatible with the XP version.
I would recommend you try downloading iTunes for Windows 10.6.1 from this website for your XP based computer:
http://www.techspot.com/downloads/70-apple-itunes-for-windows.html
Hope this helps
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