HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.

Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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I bought a movie from itunes. I want to burn to dvd but i can't seem to do that. How can i burn my movie to dvd?

How do i burn a purchased movie to dvd?

JustinV72 wrote:
How do I get the audiobook onto my iphone without erasing anything?
You transfer the purchases to the computer you use to sync the iPhone. You can use a thumb drive or an external HD, etc. Read this: iTunes for Mac - How to copy purchases between computers: http://support.apple.com/kb/HT1373

I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords

I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .

Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!

FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing.

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

When I purchase movies from Itunes I am unable to view them. But when I rent a movie it is viewable. Why is this?

When I purchase movies from Itunes I am unable to view them. But when I rent a movie it is viewable. Why is this?

Heres what I don't like about VLC, but at least the files are viewable...somewhat.
1. You can't flip the image 90degrees, needs to have a rotate feature for sure. This needs to have keyboard shortcut so vids can be rotated easily as one may have shot video horizontally and vertically in the same take.
2. Opens file to a very large window, most of it off the screen, it should REMEMBER what you resized it to, so the next time a video is played you don't have to drag the window back on the screen so you can get to the resizing handle in the lower corner.
3. Doesn't buffer while playing, so the movies are extremely erractic, starting and stopping every 3 seconds, highly annoying.
OK so maybe my PC is too slow, its a dual processor 486 Hyperrthread 2.8G but I only have 2Gigs of memory, however, bettery than 50% of the memory is still available while playing a vid (memory is checked every 4 seconds with a program), but I have 90-100% CPU useage going on while playing.
Maybe I should think about a new computer.

I just bought a new Mac and I want to transfer some data (not all) from my old Mac. Basically, I want to move my itunes library, iphoto library, and a few documents. I have not even turned on my new Mac yet. Is the best way by an external hard drive?

I just bought a new Mac and I want to transfer some data (not all) from my old Mac. Basically, I want to move my itunes library, iphoto library, and a few documents. I have not even turned on my new Mac yet. Is the best way by an external hard drive?

If both have Firewire ports then you can accomplish your goal by using Target Disk Mode. If this is not possible then you can do using an external drive or if you have a local network connect both to your network and use filesharing between the two computers.
File Sharing on Macs
Mac 101- File Sharing

HT204088 hello there, this is really urgent i would like to ask if there is a way to deactivate/lock my Mini Ipad because it was stolen, i hope you can provide me a way to do so, thank you for the support and i really hop you can help me, i bought this mi

hello there, this is really urgent i would like to ask if there is a way to deactivate/lock my Mini Ipad because it was stolen, i hope you can provide me a way to do so, thank you for the support and i really hop you can help me, i bought this mini ipad not too long ago.

Unless you enabled Find My iPad on it before it was stolen then there isn't any way to locate it. If you did enable it then you could try locating and/or remotely wiping it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
If you haven't already done so then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc., and if it was a cellular model you should also contact your carrier.

I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.

I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.

Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later.

HT3209 my ipad has 4gb availble but still can not download 1.8gb movie what do i have to do?

my ipad has 4gb availble but still can not download 1.8gb movie what do i have to do?

The GB size of the download file is the compressed size (like .zip or .dmg). When the file is installed/uncompressed it can be 2-3 times larger.
 Cheers, Tom

HI ALL SINCE TWO DAYS I AM DOWNLOADING VIBER BUT I AM NOT HAVING MY ACCESS CODE AND EVERY TIME I DELETE THE APPLICATION AND DOWNLOADING IT AGAIN BUT ALWAYS THE SAME RESULT PLEASE I NEED YOUR HELP FOR THE ACCESS CODE.MY PHONE NUMBER IS 0022996969896.THANKS

HI ALL SINCE TWO DAYS I AM DOWNLOADING VIBER BUT I AM NOT HAVING MY ACCESS CODE AND EVERY TIME I DELETE THE APPLICATION AND DOWNLOADING IT AGAIN BUT ALWAYS THE SAME RESULT PLEASE I NEED YOUR HELP FOR THE ACCESS CODE.MY PHONE NUMBER IS 0022996969896.THANKS IN ADVANCE

try this website this should help you http://helpme.viber.com/index.php?/Knowledgebase/List/Index/1/iphone

I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

You can create an account without a credit card, check here:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card

Purchased movies from iTunes on iPad. Movies have transferred to iTunes on Mac BUT I'm unable to wee/watch movies on my Apple TV. I can see all the other movies I have purchased on iTunes on my AppleTV but NONE of the movies that I purchased on my iPad.

This one has me confused. I have all my devices set up for home sharing. I can stream music and movies from my iphone to my Apple TV. I can stream from my iMac to my Apple TV and from my iPad to my Apple TV.
However, the movies that I originally bought with iTunes on my iPad have transfered to my iTunes on my iMac BUT I can not access these movies through my Apple TV.
The movies I bought on iTunes on my iMac have a small half blue circle and the ones purchased on my iPad do not. Not sure what this means...
This has me really confused and I'm sure it might be nothing more than a simple setting somewhere but I would love to figure this out. It's almost like there is some digital right on these movies and it's not allwing me to access this from my other Apple devices.
Any help would be greatly appreciated.
J

Geesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction?

HT5085 I purchased the Veronica Mars movie and it shows in my purchases but I can not download the movie. When I look at downloads it says all previously purchased items have been downloaded but the movie doesn't show in my library and it won't download

I purchased the movie Veronica Mars. It shows in my purchases but it does not show in my library. When I check for downloads available it says that I have downloaded all purchases in my account but this one is not there. So frustrated with this whole system.

Does it show via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes for downloading ?

HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

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