HT203200 Your purchase could not be completed

I try to download a rented movie and the message i receive is "your purchase could not be completed" please contact itunes support

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Error : "Your purchase could not be complete" when gift app :(

Hello , can you fix this problem for my account . I'm gifting app for my friends but i can't complete . It show me error : "Your purchase could not be complete" .Thank for your support

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

Your purchase could not be completed., your purchase could not be completed.

I have my reasons I can not change back to my country .
Of messages that I sent to the "It say 'your purchase could not be completed.' So I can't download application but I want to buy application. Help me please! I want buy application in itunes and app store now!! " you replied, Dear Surachet,.
Toby here from iTunes Store Support. I understand you can not complete a purchase. I do appreciate your desire to bring this to my attention for examination.
I have checked with another team on this, and it appears this is due to your account being in violation of our terms and services. I can't not be fully sure, but I suspect that this may be due to the fact there are numerous country changes on your account recently between the US and Thailand.
I do know that your country's nationality of your account should be the same as the country of where you are currently located. Could you make sure that things are correctly adjusted here, and get back to me? I will re-consult at that point to see if we can then continue to get this resolved for you.
Thanks in advance Surachet, I will look forward to your reply. but I have my reasons I can not change back to my country.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You can only buy from the store in the country where you are i.e. to use the US store you need to be in the US, if you aren't then that is against the store's terms of use which you agreed to. If that is the case then there is nothing fellow users can do for you.

I have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

http://www.apple.com/support/itunes/contact/

My Experience With "Your Purchase Could Not Be Completed"

About two months ago, the Apple store hit me with the, "Your Purchase Could Not Be Completed" message when I tried to rent a movie. I tried the obvious remediation steps, like switching the credit card, changing the device, and even trying a different Apple ID. Nothing worked. I contacted Support, and initially, I was told that I violated one of the T&Cs in the Apple Store agreement. I pressed a bit on Support because I was confused (what did I do wrong?), and then I received a message to try my purchase again in 30 minutes. After 30 minutes, the problem went away. Hurray!
Since then, I have run into the problem perhaps 15 times. Each time, I have contacted Support, and each time, I am told to wait for 30 minutes as the appropriate changes had been made to my account. I've asked, but so far, I haven't received an answer to my question about the core of the problem.
One thing to add -- when the problem pops up, usually one week after the previous occasion, the problem affects every device and Apple ID in the house. I wonder if the problem is related to me.
When this probem first occured, there were very few mentions of it on the Internet. Now, two months later, there are 2 pages of Google hits.
I hope this helps! Hopefully the good folks at Apple get enough support calls that they triage this weird problem.
Good luck from me, my MBP, iPad, iPhone, Apple TV, and iMac!
paul

usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

Your purchased could not be completed,problem buy gems clash of clans

your purchased could not be completed,problem buy gems clash of clans

Were u charged for it? If not, it shouldn't matter. But if it was charged, u can send supercell a bug report. In clash of clans, go to Settings -> Help and Support -> Report an issue -> purchasing issue
It will take u to ur mail and u hv to send an email to supercell giving an account if what happened. If u hv any proof like a screenshot of your credit card bill and that of the pop up box, u can send it in ur mail. As it is a purchasing issue, it should be looked into soon. Hope this helps.

HT203433 APP store error " your purchase could not be completed"

I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine but fee apps get this error. I check my credit card info associated with my itunes account and it looked fine but deleted it and re-entered it. any help?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3623 movie preview OK but cannot buy, rejected with "your purchase could not be completed" was fine before?

recently installed Apple TV, worked fine last evening to buy and watch a movie, tonight can watch a preview but when I go to buy I'm rejected with teh message
"your purchase could not be completed"
solution?

I am having the exact same problem. Nothing seems to fix it.

My phone says your purchase could not be completed?

My phone says the purchase cannot be completed and i need to buy something. What should i do? Someone please help!

usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi ,i wan purchase in game money but run out your purchase could not be completed

run out your purchase could not be completed !!!!!!!!!!!!!!!!!!!!! pls reset pls

Do what it told you to do.
Contact itunes support

TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Everytime i open a game and try to buy some coins it gives me a meesage : your purchase could not be completed.

Everytime i open a game and try to buy some coins it gives me a meesage : your purchase could not be completed.

Click here and request assistance.
(82645)

TS1424 When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT203200 Your purchase could not be completed

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