HT203433 APP store error " your purchase could not be completed"
I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine but fee apps get this error. I check my credit card info associated with my itunes account and it looked fine but deleted it and re-entered it. any help?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Error : "Your purchase could not be complete" when gift app :(
Hello , can you fix this problem for my account . I'm gifting app for my friends but i can't complete . It show me error : "Your purchase could not be complete" .Thank for your support
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
Error:Your Purchase Could Not Be Completed
I want to buy final cut x pro, last version, but I got an error:Your Purchase Could Not Be Completed (There was an error in the App Store. Please try again later. (null)
Additional info
1. the PC has final cut pro 7.0.3 installed
2. Im using another apple Id
pleaseeee heeelp,
Final Cut Pro X, OS X Mavericks (10.9.5)That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, please sign out of the App Store and sign back in. Try the purchase again.
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When im trying to buy an app it says "your purchase could not be completed" PLZ help
When im trying to buy an app it says "your purchase could not be completed"HELP HELP HELP
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
App Store Featured "Your request could not be completed"
My iPad cannot load the 'Featured' tab in the App Store (for the last week Dec 9, 2011). I have an iPad and an iPod Touch (both latest generation with latest iOS). The iPod works perfectly. I have read many posts about "Your request could not be completed" but most of them are old and have problems/solutions that I have ruled out.
I have tried restarting my WiFi, restarting the iPad (even cold boot).
SOLUTION (just fixed it while I was writing this)
I signed out of my US account and signed in to my Australian account. Then it worked. It also worked when I signed back in to my US account.
If you have this problem, all I can suggest is sign out and sign in.Same here (US). iPad 2 App Store "Featured"... Same error. Happened immediately after I switched between two different accounts (UK account back to a US account) so was initially concerned Apple had done something to prevent country switching but all other pages are fine. Hopefully then, as I'm not alone, this is a server side problem.
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I need buy in app purchase
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
I Buy gem on Clash of Clans games. But when i click on buy the itunes stores say: "Your purchase could not be completed contact itunes store support to complete this transaction. Can you help me to fix it?
Click here and request assistance.
(79672) -
HT1491 your purchase could not be completed
i orderd clash of clans app and then i wnted to try having in app purchase,but errore
" your purchase could not be completed" apeared!!!!!!And then what?
Itunes support will solve your issue.
You must contact them, just as it told you to do. -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.
Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store. -
Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I want to download Final Cut Pro X, but every time I try, it says that "Your Purchase Could Not Be Completed."
hi everyone.. This helps:
This worked for me and I was having the same issue:
Solution
1) Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2) Restart OSX
3) Try logging into Mac App Store again.
Hope this helps -
I need help I tried buying some in app purchase from the game clash of clans I put my correct password and apple id I also answered my security question correctly and I have allowed in app purchases however it won't work it say " your purchase could not be complete contact iTunes Store support to complete this transaction ?.
These are user-to-user forums, we won't know why you are getting the message - you will need to contact iTunes support and ask them why : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page
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I keep getting a message when trying to download apps saying your purchase could not be completed contact apple store. What can I do to resolve this?
You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Your purchase could not be completed
contact iTunes Store Support to complete this transaction
What do I do? I just want to upgrade to full version of a free app.
I have $ loaded onto iTunes. Thank youcontact iTunes Store Support to complete this transaction
http://apple.com/support/itunes/contact/
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