HT203433 Download of song will not complete has been over an hour and I have done all the suggested troubleshooting

Download of song will not complete has been over an hour and I have done all the troubleshooting suggestions to correct

Hi Lisa Wozniak,
Are you on a slow Network Connection? I would recommend you to Clear the browser Cache and History and then try again or try using a different browser on a different Network Connection.
Let me know if it works or not.
Regards,
Rahul Tyagi

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Why is it taking so long to download lion? It has been over 10 hours and I have a high speed connection!!

I have an iMac core 2 duo Mac OS X (10.6.8) and my download has taken over 10 hours and it is still not done!! I have a high speed connection. What is up with this?!?

Are you trying to install Dreamweaver app from Adobe Creative Cloud application ?
If so , may I know @ wat percentage the progress at stuck ?

Mac App store will not allow me to sign in...I have done all the updates on my Mac???

Mac App store will not allow me to sign in so I can't purchase or update app's...it has worked before? I have done all updates for Mac...

Do you not see the sign in sheet?
Mac App Store: Sign in sheet does not appear, or does not accept typed text
And if you have anti virus software installed, disable that before trying to access the App Store.
If you have Litlte Snich installed, that can prevent access to the App Store.
Keep in mind, you can't update your existing apps from another Apple ID if you create a new account.

Firefox will not go to any website and i have done all the suggestions

I can get internet explorer to work but not firefox. It stopped working before i updated it. I get this messageUnable to connect
Firefox can't establish a connection to the server at www.google.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

My MacBook2,1 10.6.8 has been running very slow and I have tried all the basics but what else can I try to help speed it up?

My Macbook is running so slow like it drives me crazy, it freezes up a lot either on the internet or offline as well. I Have a MacBook2,1 Intel Core 2 Duo processor speed 2.16 GHz. The hard drive has 160.04GB with 16.34GB available and the RAM is1GB DDR2 SDRAM 667MHr. I have tried using Disk Utility to repair permissions, I deleted a bunch of apps, I've done other maintenance and I don't know what else to do. I would really appreciate anyone that could help me figure what to do or show me where to go to fi d out what to do.

You might consider upgrading the RAM. 1GB is the bare minimum to run Mac OS X 10.6.8. See this page for RAM information for your Mac: http://www.everymac.com/systems/apple/macbook/specs/macbook-core-2-duo-2.16-whit e-13-mid-2007-specs.html.
You are also running low on free disk space, so consider moving files over to an external drive or delete files you no longer need.
Also, please explain what "done other maintenance" involves.

How many times can I attempt the passcode before I can't enter it any longer...it has been over 3 hours and it will not let me re-enter it?

How many times can I attempt the passcode before I can't enter it any longer...it has been over 3 hours and it will not let me re-enter it? My daughter forgot the new code she put in....

What dowes the screen say? If it just say disable and gives not time to retry then you have to restore the iPod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have a few songs that I purchased that either will not play or play for a minute and quit. None of the suggestions in the Help section apply to me. What do I need to do?

I have a few songs that I purchased that either will not play or play for a minute and quit. None of the suggestions in the Help section apply to my problem. What do I need to do?

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please try to remove all program rules for firefox in your firewall and let it detect the program again: [[Fix problems connecting to websites after updating Firefox]]

Last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

last night my iphone said it was overheated, and shut off. it has been over 24 hours and hasnt turned on since, not sure what i should do?

Perform a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If this doesn't help, connect the phone to the charger and leave it for about 30 minutes and see if it comes on. If not, while it is connected try the reset I described first.

Downloads disappear. I have done all the suggestions........ getting ready to use another browser......

I go to download and everything seems fine, even in the destination folder. Then once complete it disappears and is not on computer. I have done all the suggestions and reset configurations.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See "Disable virus scanning in Firefox preferences - Windows"
*http://kb.mozillazine.org/Unable_to_save_or_download_files

Firefox crashes first time only. Afterwards, I can load and use it. I do not receive crash reports but have done all the recommended troubleshooting. Advice?

My Toshiba laptop is only a couple months old. I have checked to make sure everything is updated. Ever since I've installed Mozilla, it crashes when I open it. It will stay up for anywhere between 5 and 15 seconds before it crashes. When I open Mozilla after the crash, it works fine. I have tried all the suggested troubleshooting and am tired of waiting through that first crash to use the internet.
Also, I have next seen a Mozilla crash report window.

As I see, your problems might be derivated from a plug-in.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If that did not work, please give us crash report IDs so we can see what might have caused the problem. ''Remember: you should have first send Mozilla crash report information that we can check on databases before sending us any ID''
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

My itune page does not open and I have done all the cheks like time zone exc. I am husing windows xp

My itune page do not open, i have done all the checks on my system like time zone exc. it does not even shows a error nr.

Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?)

Firefox will not keep igoogle as my home page. I have done all of the steps to do so but every time I log off and then comeback, google is gone. This is a new problem; igoogle on Firefox has been my homepage for years.

iGoogle has been my homepage for years. All of a sudden when I logon I now get the Firefox welcome page not Google. I have done all of the steps Firefox indicates to make iGoogel my home page but it keeps reverting to Firefox after I logoff.

Check these out
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/826342
Check and tell if its working.

My iPad has gone dark and I have done all the things suggested on the webpage.

My iPad went dark the last time I tried to start it up....tried all the tricks noted on the web page without any help. Let me know your tricks...Virginia74

virginia74 wrote:
..tried all the tricks noted on the web page
What web page was that?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

How long does it take to down load mavericks from snow leperd. The mini Mac has two gig of ram. It has been over two hours. I have DSL

long does it take to down load mavericks from snow leperd. The mini Mac has two gig of ram. It's over two hours now. I have DSL

By cable standards it's not very fast. Assuming it runs at top speed with no hiccups at either end you can download about 650 KB/s. So, that suggests it will take a little over two hours. Of course transfers are rarely ever perfect, so could take more than two yours, realistically. My pipe is about four times faster than yours, and I've seen the download take twice as long as it "should."

My i pod touch is not being recognized by windows 7, I have done all the suggestions through apple website, and still the problem persists.

I have done everything that Apple Support has suggested, What can I do to fix this issue without having to replace the ipod?

I am afraid that the solution did not work... the ipod touch of mine seems really not functioning. It receives an electric isgnal from the computer but it doesnt sync at all... Whenever I put my ipod touch off and plug it to my computer it turns on but it doesnt sync... .. Moreover, I have used different PCs so as to try it syncing.. I have used mac book pro and windows 7 laptops but it gives similar feedback, which is NO FEEDBACK at all...

HT203433 Download of song will not complete has been over an hour and I have done all the suggested troubleshooting

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