HT203808 I have an iphone 5 and an iphone 5s and an i pad all asociated with the same apple id, however the email address is no longer in use and i need to delete this off the devices but get incorrect password info everytime i try to reset it.
I'm having trouble deleting an apple id from both my iphones and ipad mini. The email address is no linger in use and evertime i try to reste the password i get the incorrect message. I'm struggling to delete the aplle id account on all these device. please help!!!!!
You are obviously talking about a password that you need in order to delete the iCloud account since you do not delete an Apple ID on a device, you sign out of it and sign in with the new one.
Did you follow the steps in this article that led you here?
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
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I have forgotten security answers and my rescue email address is no longer in use
I have forgot my security answers and my rescue email address is no longer in use, what can I do?
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
HT1420 I have a new computer and I need to deauthorise this computer.
I have a new computer and I need to deauthorize my computer. thanks
You can authorise and deauthorise an account on a computer's iTunes via the Store drop-down menu at the top of iTunes - if you are using a PC with iTunes 11 on then control-B should get the menus to show
e.g. -
I was trying to copy the photos from my iphone onto my laptop, had them selected and then the laptop froze. Was also doing a software update on iphone (which I thoughi had finished). When I went back to the phone the photos were gone. I was also unable to find them on the laptop :-( (they were all of my new little baby)
On trying to restore from previous backup, I got a message that the file was corrupt or not compatable with the current device, but I only have this phone to use and no other devices.
I am unable to find any appropriate help topics on apple support. Any advice would be really appreciatedBecause it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.
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When I search a file called start up disc, nothing shows up. How do I delete files so when my computer starts up, I no longer get a message stating that my start up disc is full and that I need to delete some files?
There is a boot drive inside the computer and it's storage space is filled up.
You need to create a external storage drive and transfer some of your files off the internal boot drive.
TimeMachine doesn't work for this as it's just a rotating backup image of what's on your boot drive, it's not a storage drive for more space and to save things permanently.
So what you need to do is get three external drives from the office or computer store.
I suggest 3-4 separate drives at 1TB each (or more capacity if you really got a lot of stuff), USB 2 is currently fine, the newer USB 3's are more expensive but your Mac doesn't have USB 3 ports, so get the less expensive USB 2 drives and save some money. If you can get Firewire 800/USB combination drives, those would be a better choice as Firewire 800 is the fastest for most Mac's. Only the very new ones have Thunderbolt and the new drives for that are rare and expensive.
Make sure they are self powered drives with their own power supply, not port powered as those are a bit flaky as Apple can just determine the device is drawing too much current from the computer and turn it off.
Note: sometimes if your computer is so full, you might actually have to delete some files in order to be able to get it to function transferring files, so pick ones that you can get new copies again, like free iTunes podcasts or movies for instance.
TimeMachine Drive
The first drive you connect to the Mac is going to pop up a window to ask if you want to make this a "TimeMachine Drive" go ahead and allow it to do that, it's backing up everything on your internal boot drive, it's going to take a long time.
Once it's finished, disconnect this TimeMachine drive and label it as a "TimeMachine Drive"
Extra space /Storage drives
The second drive you connect is going to be your "extra storage drive" basically to free up space off the internal boot drive by transferring files to it.
Formatting:
You first need to format this drive, you use Disk Utility in the Applications> Utilities folder.
On the left will be the 'name of the drive' + "media" click that and then click the Partition tab
Now click 1 Partition, Option: GUID, format OS X Extended (Journaled), give it a name like "StorageOne" and click Apply.
Now click the Erase Tab and Security Option> Zero All Data and click Erase (use the same name) this will take a long time, like 2 hours per 1TB. It's going to check the drive for any errors and make sure it's working.
Note: If the drive fails to format, then perform the Zero All Data first, then visit the Partition tab.
Once the second drive is finished, then do the third drive in the same manner, this time naming it "StorageTwo"
Transferring Data off to the Extra Storage drive
Connect only StorageOne drive and visit your User/Movies folder, it's likely the biggest culprit of oversized files. Create a new folder on the StorageOne drive called "ExtraMovies" and transfer the contents of User/Movies to the "ExtraMovies" folder via drag and drop methods.
Confirm the files were transferred and then delete those movies by dragging them to your Trash can and selecting "Empty Trash" from the Finder menu (if you select Secure Empty Trash on large files it takes a really long time to finish as it's scrubbing the drive, likely unnecessary except for sensitive files)
If you have a large amount of User/Files elsewhere, you will have to search yourself and repeat the same steps to free up room on your internal boot drive.
Once you have made some free space, download this free program to help you visualize where all your space is being taken up.
http://grandperspectiv.sourceforge.net/#download
Once you have completed moving files to the StorageOne drive, connect StorageTwo and copy the contents of StorageOne folders to StorageTwo drive. Both drives have to be connected of course.
Rule of thumb
Maintain TWO separate hardware copies of your User data at ALL TIMES
Because you need more room, thus the storage drives are for extra space. The TimeMachine drive is a backup of your internal boot drive and the second storage drive is a backup copy of the first storage drive. So that way your sticking with the rule of thumb, get it?
Don't connect TimeMachine while your transferring files, or formatting drives, you don't want it to "kick in" while your doing all this heavy work or transferring a large amount of files, I think it does so every hour, which you are going to taking quite some time to do all this work.
Once your all done making room and copying files to the Storage drives, disconnect them and label them and date them.
Reconnect TimeMachine drive
Then connect the TimeMachine drive and it will make a NEW backup of your now newer configuration on your boot drive and keep it updated every time you connect it.
Again, TimeMachine is NOT a storage drive for permanent keeping of data, it deletes old stuff as time progresses. So even though you can "go back in time" and recover a file you transferred then deleted off the your internal boot drive, it won't keep everything forever like a storage drive can.
Consider Cloning your boot drive.
TimeMachine drives can only restore, they are not bootable like a clone is, so a TimeMachine drive isn't a heck of a lot of help if your hard drive fails to boot the computer, so a "hold the option key bootable clone" made with third party software is a very useful as you get to use the computer just like it was before and can get online, grab files off the internal drive and so forth. Even erase and reverse cloning!
The trick with a clone is you make one and keep it disconnected, updating it from time to time. If a software update or install hoses your machine, you can option boot off the clone, grab the latest copy of your files and reverse clone the clone with the updated files back onto your OS X partition, reboot the computer and it's like nothing happened.
It's a advanced technique, you will have to learn a lot more perhaps before attempting it, but it's a lifesaver.
Cloning requires another separate external hard drive and free cloning software.
You can read more about it all here. Take your time, you have a lot to absorb.
https://discussions.apple.com/message/16276201#16276201 -
I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
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Can any one help me on this??
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I'm nearly out of storage and want to clean up my computer. I don't understand what "other" means. The bulk of my storage is taken up in that category. I want to be able to use an external drive back up but want to delete old and useless stuff first. Can you please explain what "Other" may mean? I've already purchased all the extra storage that this 2007 iMac can hold.
Thanks!Some explanations of other:
http://pondini.org/OSX/DiskSpace.html
http://pondini.org/TM/30.html
https://discussions.apple.com/docs/DOC-5142
One of the biggest is trash make sure it is emptied, also iPhoto trash must be sent to the regular trash, in iPhoto open the trash click command a to select everything in there, press shift command delete to send it to the trash.
Then from finder shift command delete to dump the regular trash.
If you have alot it may take a while.
Hope this helps -
I try to sign in and it just takes forever to do I try and try and do it over and over and it brings me the same results. Created a new Apple ID and when I did it still tells me there is a network problem. But the thing is I am still able to use the Internet I need help?? And it does the exact same thing for FaceTime so I don't know what to do??
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
I have a new computer and i need to sync my phone to update, but i'm afraid if I do I will lose alot of stuff....is this correct?
Third time I've answered this question today.
The BEST way is to copy your data from your old computer to your new computer, or, if you don't have the old computer anymore the backup that you should have made of it before retiring it. If neither of these is possible see this user tip: https://discussions.apple.com/docs/DOC-3141 -
Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
i need to delete this email acct off my phone but cant because i did it from the link, the information that i have in is wrong. What to do?
Settings>Mail,Contacts,Calendars - go to the Accounts section, choose the account to delete, scroll to the resulting page and tap "Delete Account".
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Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?
Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha -
First, how do I create my own favorite theme template for DVD slideshows? I used to be able to select this from pulldown menu, but cannot now do so. I am directed straight to already existing themes, which take more memory. I have a large slideshow, and need all the space I can get. I just want to use a picture as my DVD cover, and then insert a slideshow. Also, when I try to burn my 8.5gb double sided slideshow, all that burns is the music. It is a large slideshow, a memorial on the life of my now deceased brother. This means a lot to me and to my family, and I am having so much trouble trying to burn it. I have gone into Project View and selected appropriately. The bar shows I have room to burn this DVD, but it does not burn. I have burned so many DVDs in the past, but this one just will not burn. I am so confused at this point. I will say this is the first 8.5gb I have attempted to create and burn. My specs list a 7.7gb or 4.7gb as operable....but there are no 7.7gb dvds. I had to purchase 8.5gb. Help? What am I doing wrong? I have spent so much time on this, and just cannot figure it out.
Final Cut is a separate, higher end video editor. The pro version of iMovie.
Give iPhoto a look at for creating the slideshow. It's easy to assemble the photos in an album in iPhoto, put them in the order you want and then make a slideshow of them. You can select from various themes and transitions between slides and add music from your iTunes library.
When you have the slidshow as you want use the Export button at the bottom of the iPhoto window and export with Size = Medium or Large.
Save the resulting Quicktime movie file in your Movies folder.
Next, open iDVD, choose your theme and drag the QT movie file into the menu window being careful to avoid any drop zones.
Then follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
The reason I suggest iPhoto is that I find it much easier to use than iMovie (except for the older iMovie 6 HD version). Personal preferences showing here. -
Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?
You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)
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