HT204053 Can't get into old account, I think I have 2 accounts and the APP Store is under an old one and somisnItunes and I can't get in to change the password
Can't get into old account, I think I have 2 accounts and the APP Store is under an old one and somisnItunes and I can't get in to change the password
How to find your Apple ID:
http://support.apple.com/kb/HE34
Similar Messages
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I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.
Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
The app store icon on my sons IPOD is gone. How can I get the app store reinstalled ?
The app store icon is gone from my sons ipod. How do I
get the app store reinstalled?The App Store is a default app and cannot be deleted. First make sure it has not been disabled via restrictions. To check, head to Settings -> General -> Restrictions on the iPod and make sure there are no instructions in placing for installing apps.
Otherwise, do a spotlight search for it. While on your iPod's home screen, swipe to the right and enter in App Store.
B-rock -
Why does the App Store still want my old email after I changed it
Can anyone help with this I changed my email and the App Store still wants my old on
Try logging out of the existing Apple ID at Settings > iTunes & App Store.
Select your Apple ID and at the window that appears, select Sign Out.
Sign back in with the changed Apple ID. -
When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.
What does it mean when I get...: Apple Support Communities
'there was an error in the App Store....: Apple Support Communities -
Using ios6 on my iPad I can no longer swipe to hide an app in the App Store. Still works on all other ios and devices. Anyone find the same?
The feature no longer works in iOS 6 so you must not have updated your other devices yet.
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I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?
No, they won't.
(58155) -
My iMac came with Mountain Lion preinstalled. I wish to make a Bootable USB Disk.
I find that I am not allowed to d/load Mountain Lion from the App Store.
I wish to make a purchase. Why can't I?
EzraAll he needs is the recovery disc assistant. It's a free download.
OS X: About Recovery Disk Assistant
http://support.apple.com/kb/ht4848 -
How can i pay my unpaid transaction in the app.store because my credit card was already close and i cant download even the free application ?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?
I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?
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i upgrade to mavericks, now camera capture, contacts, calendar, preview, even the app store, sorftware update doesnt work!!! what i can do? thanks
Click -> iSight camera failure after OS X 10.9 Mavericks update
A fix for your camera will probably fix your other problems, too. -
I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
hi, i lost my phone yesterday night and today i received a email saying that the app "find my iPhone" was disconnected, one minute later i got a new email saying that my apple id password was succefull changed and it wasn't me. what can i do? there is something that i can do to block the phone or try to find it.
Report it to the police. Change all your passwords and cancel you credit cards and other credit accounts.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I need to switch the apple ID the app store is asking for, but it is grey and I can't click it.
I want to update an app on the App Store on my brand new MacBook Air, but unfortunately it is asking me to sign in to my old Apple ID.
I do have the password for it, but I don't want to use it anymore, that's why I changed to a new one. everything else on the computer seems to ask for my new Apple ID except when updating an App at the App Store.
I press "Update" and it makes a pop up asking me for my old Apple ID pass. But I cannot click the Apple ID to change it. I can only attempt the password of my old account.
If I go to the "Store" tab beside "Edit" and "Window", I can sign in and out of my new Apple ID just fine, but it has no effect on the issue.
Thats about all the info I can think to give, any suggestions?Ok, I moved iMovie to the trash bin, and it made some progress. But when I looked to re-download it, it was 17$
I already own it, came with the computer, do you know what to do here?
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