HT204053 How do I get a refund when I got over charged? (I clicked one storage space for iCloud for $40, then changed my mind and clicked the $100 and got charged for both.
I logged in to iCloud to pay for backup storage. I clicked on the 20GB option for $40, then changed my mind and clicked on the $100 for 50GB storage space. I thought the $100 50GB would over ride the $40 for 20GB, but I got charged for both.
How do I get a refund? Also I don't really know how much space I really need on iCloud.
Thank you for your answer. :)
This has always been an unclear topic; Apple has said you can contact them within 15 days for an iCloud storage refund, but has not said what the appropriate contact is. Maybe someone else has done this before.
Similar Messages
-
How do I get a refund when an app fails and the company knows it but still charges you?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
How do I get a refund when cancelling a subscription within 30 days
I subscribed to Adobe ExportPDF. It would not work for my application and I have spent an hour trying to get my refund for cancelling. I stopped the annual renewal and I think I have cancelled. I used a live chat and the rep gave up, said he was escalating my request
HELP!Jyh-Jiun Liou, The answer I got was to call Adobe, but I can't find a phone number anywhere on the website. I tried one number in California, but th wait time was 1 hour 36 minutes and I didn't have that kind of time.
All the web pages tell me to use live chat and of course the live chat person didn't know how to answer the question either.
If you can provide a phone number, I'm willing tor try calling.
jim -
HT204053 how do i get all pictures from my phone in icloud to my macbook
I recently had to buy a new hard drive for my macbook and I am having problems transferring photos. How can i get my photos from my phone in iphoto? I had
Setting/Photos & Camera/My Photo Stream.
Then enable it in iPhoto on the computer. -
How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book. I don't even know how to use the book. The only reason that I bought it was it was cheaper and I thought that it was the audio book.
There are no refunds.
-
TS1424 Charge twice for the same application when re-installing. How do I get a refund?
How do I get a refund from iTunes when charged twice for the same application?
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
-
How can I get a refund for a product I don't want as its not performing the way I want it?
How can I get a refund for a Mac APp store product I purchased which I dont want?
Apple views sales as final. Have you contacted the developer about the issue that you have with the app?
When the emailed receipt arrives you can start a conversation with iTunes/Mac App Store Support about a refund via the Report link. -
How can I get a refund for a icloud storage plan I bought 2 days ago. It was not the problem and I do not need it. I want a refund.
Thanks,
SammiefromtxRefund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends. -
Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob -
I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems
Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/ -
I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?
How are you trying to listen to it ? You shouldn't need to be online to listen to it, I don't for any of mine. If you've downloaded it directly on your iPad (or synced it from your computer) then it should be in the Music app (you will get an Audiobooks option under the More button in the Music app when you have audiobooks on it) - is that where you are trying to listen to it ?
-
How do I get a refund for an app that was billed 2x?
I was charged twice for the same app. How do I get a refund? I am getting the run around online when I try to "report a problem." Thanks!
http://www.apple.com/support/contact/
-
How do I get a refund for signing up for this service if it is canceling?
How do I get a refund for signing up for this service?
Workspaces has been a free service for well over a year. When did you pay for it?
-
I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order. How do I get a refund? Is there a phone number to call? And why did this happen?
Contact iTunes Store Customer Service.
tt2 -
How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.
Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom
Maybe you are looking for
-
Video from iPhone to iMovie on Mac and quality issues
Task: Wanting to take video from my iPhone 5 into iMovie HD Version 6.0.3 to do some editing, trimming, transitions, etc. I have done this on many occasions but have NEVER been able to share/export the finished product with any kind of quality resu
-
Power adapter almost caught fire today, what should I expect from Apple??
I had been having some little niggles with my adaptor over the last week or two. It started of with the cable being lose, and dropping the charge at the slightest movement, this was rather irritating, as I no battery, due to the recall. The problem c
-
Adobe Acrobat Pro X - Pages options grayed out on PDFs with digital signatures
When we apply a signature to a PDF in Acrobat Pro X, it disables all the options (e.g., rotate, delete, replace, etc.) except for "Extract". This was not an issue with Acrobat v8. Does anyone have a solution to this problem?
-
Unable to udpate WSDLFile attribute of BPEL composite via EM11g-FMW console
Hello Everyone, I have a BPEL project (10.1.3.3) that was designed to invoke worklist webservice provided by my peoplesoft application. I opened this project via JDeveloper 11.1.1.1.0 and migrated it to 11g format. I updated WSDL of my peoplesoft wor
-
Second record not inserting into ztable
Hi All, I have designed z table with following fields. 1) CONSULTANT 2) MODULE_NAME 3) CR_DATE 4) ISSUE 5) RPT_NAME 6) TCODE 7) REQ_NO 8) DEV_STA 9) QA_STA 10) PRD_STA. the ztable contains no primaty key as we are storing the duplicates values I have