HT204053 I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

Apps can only be updated using the same Apple ID and password they were originally purchased with.

Similar Messages

  • I can't remeber my password for i cloud and the email address is no longer active to reset it, how can i get around this

    i can't remember my password for i cloud and the email address is no longer active to reset it, how can i get around this.

    iForgot iCloud Password
    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
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    Your Apple ID: Manage My Apple ID.
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  • When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

    When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
    Help would be much appreciated!

    If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
    As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
    For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

  • I want to install an updated version of adobe flash player.  I am being asked for my password which I have forgotten.  What is the best way to reset my password on my macbook pro?

    I want to install an updated version of adobe flash player.  I am being asked for my password which I have forgotten.  What is the best way to reset my password on my macbook pro?

    Thanks for your response.
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  • TS2580 When I go to update my web page I am asked for a Password, which I have forgotten how can I reset this.

    Since the cahnge over from Mobile Me to Icloud I am asked for a Password which I do not know how can I reset this. Amelia

    Without or without a password, you CANNOT publish to iCloud.
    MobileMe went offline in June last year. You received reminders in the mail.
    You have to find another webhost.
    Browse this forum, since it has been discussed several times a day every day for the past two years since it was announced.
    Or wait for these answers to be delivered.
    Anyway, your password is in the keychain.app .
    And it is probably the same one you used to login here to post your message.

  • I am trying to change the apple id password and the security questions don't seem to be right. How can I get by the security questions?

    I am trying to change my apple password and it asks me 2 security questions.  The answer I gave are apparently not correct.  How do I get past this step?

    For Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • App Store and ITunes have been disabled and it won't allow me to enable it again? How can I get it back ?

    I've tried resetting privacy settings, home screen, restarting iPad and even went to settings to enable all apps but the iTunes and apps icons are greyed out and cannot be changed! I tried disabling the settings but it still is grayed out and will not switch to on. What can I do? Do I need to complete a factory reset?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • My iPad ask me to update but when I did it asked me for  my password  which I have never been asked before and I haven't got a 4 number pass code so what do I do

    It has asked me for a pass code to update I never been asked before and I don't have a pass code for it ... And if I have I cannot remember so what do I do as I will not be able to update this is from my iPad  can give me this pass code I suppose to have   WHY IS IT ASKING ME KNOW FOR ONE

    It's referring to the Passcode which you use to lock/unlock your iPad

  • When I try to download adobe, so that I can see some of the stuff I get on Facebook, it asks for my password, which I don't remember, despite the hint and don't find a way to change the password.  any suggestions. rob.

    I don't remember the password to get into adobe, despite the hint, so I can't run anything that comes on Facebook. Any suggestions?

    There is nothing on Facebook that you would need Adobe Reader for; perhaps you mean Flash Player?
    Either way, the username and password required for both of the above is for your computer's Administrator account.

  • When trying to access my home network, it asks for a password. I have never set a password on my home network. I have windows Vista. Can anybody help? Thanks

    Thanks

    Download this app and run on yr PC. It will find the key for you.
    http://www.nirsoft.net/utils/wireless_key.html
    Ray

  • HT204053 My husband went to upHdate his phone this morning and when he did he lost all his contacts how can he get them back

    My husband went to update his phone this morning and when he did he lost all his contacts how can he get them back

    Thanks, but I checked iCloud and it has none of them.
    If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
    I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

  • I baught a ringtone a few months back and I just now got a iPhone again but I can't find that ringtone and its not on iTunes any more either how can I get it back

    I baught a ringtone a few months back and I just now got a iPhone again but I can't find that ringtone and its not on iTunes any more either how can I get it back

    Graceruiz515 wrote:
    Really 
    Really...

  • How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info

    How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...

    If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

    Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    MaggySimpson wrote:
    Hi! I sold my Iphone on ebay.
    Follow the instructions to remove a device you no longer have.
    From here  >  http://support.apple.com/kb/PH13695?viewlocale=en_US

  • I bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

    i bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

    If it's activation locked, you can't; go back to the shop and ask for a refund.
    (120778)

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