HT204053 I bought an iPhone from someone and I need to set up an iCloud account and it is not giving me the option? What am I missing
I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
Similar Messages
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I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!
No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I bought an iphone 4S from Egypt, and i ahad a problem in the hardware while it is still in the warranty period , so can i replace it from USA
iPhone warranty is only valid in the country of origin.
You could try taking it to an Apple store and see what they offer. -
Is there any software that i can download from the web to fix my phone? i bought it off the streets and the software and driver must have been deleted cause i can only get the itunes logo and i cant restore it.
There is no driver software on the iPhone that anyone can remove, per se. Why can't you restore? Is the iPhone not recognized in iTunes? If not, see:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808
Otherwise, please post back with details about the problem and someone can probably provide further suggestions.
Regards. -
Please help...because now im stuck with a phone i cannot use.
mike350z wrote:
... now im stuck with a phone i cannot use.
Sorry... not much anyone here can do...
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
I am having trouble syncing my phone back to my computer. My memory on my phone is full and it is not giving me the option to sync, or do i see Summary anywhere on Itunes??? HELP!!!
what's the name of your installation file(s)?
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I bought an iPhone from someone out of the paper and they didn't log out of their iCloud account.
I Bought an iphone from someone out of the paper and they didn't log out of their icloud account.
im not too sure how to fix this problem considering I cannot get in contact with them.
so if someone could help me I would really appreciate it.If they left an activation lock on the device, you can't fix it but may be able to get a refund for the iPhone.
(113082) -
I bought the iPhone from someone and I was surprised when I update and restor He asks me to account on apple Was linked to it
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?
The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.
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I bought my iPhone from Verizon and having their service. Does my iphone has a default SIM PIN?
The 4G LTE SIM card in your device contains information about your plan, device and more. You can set a SIM PIN so others won’t be able to access that information if your SIM card is removed from your device.
If you remove your SIM card and insert it another device (e.g., when you upgrade to a new device), you’ll be asked for the SIM card PIN. You can find your SIM card PIN in My Verizon if you’ve forgotten it. Or, if you’ve entered your SIM card PIN unsuccessfully 3 times, you’ll need the PIN Unblocking Key (PUK) to unlock your SIM card again. After using the PUK, you’ll need to create a new PIN for your SIM card if you want to secure it again.
To locate the SIM PIN / PUK numbers for your 4G LTE SIM card:
Navigate to the Overview page in My Verizon.
Click My PIN and Unblocking Key (PUK) under About My Device.
Your default PIN and PUK will be displayed in a pop-up window.
Click Close when you’re finished to return to the My Verizon Overview page.
You’ve successfully located your SIM PIN and PUK. -
HT204380 I bought an iPhone from etisalat and there is no FaceTime, how do I reinstall it?
I bought an iPhone from etisalat and there is no FaceTime, how do I reinstall it?
You may try 3rd party softwares like Viber or Skype which support video calling both over WIFI and on 3G, unlike FT calling which can only be done over WIFI.
And if the FT feature is so important for you, you can sell this phone and buy a factory unlocked iPhone of a country where FT is not blocked by law. (Avoid Model #s ending with AE & AB). -
please help i bought an iphone from ebay and it is unlocked and refirbished by apple how do i know what sim card to buy for it? iPhone 3G
Contact your chosen cellular provider to obtain a compatible SIM card.
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i bought my iphone from jordan and it was locked to orange jordan, now i am living at UAE how can run my phone here ?
Only Orange Jordan can unlock this phone for you, provided that they offer this service. You can't use UAE SIM in this phone or it will get locked.
If Orange Jordan doesn't offer unlocking, then your best shot is to sell your phone in Jordan and buy a new one from UAE. -
How I can contact with my carrier. I bought my iphone from USA and now I am in another country
How I can contact with my carrier. I bought my iphone from USA and now I am in another country
Skype.
Web browser.
Google search for contact information for that wireless carrier.
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