HT204053 I changed my AppleID email address because my old address expired, and I can access it on iTunes, but whenever I try to log into iCloud from my MacBook it won't let me sign in under the new AppleID - the old ID keeps showing up. How do I change t
I changed my AppleID / email address after my old email expired, and now whenever I go to sign into iCloud on my computer it still shows my OLD AppleID in the log-in and it won't let me change it. So I can't sign into iCloud! I can still sign into iTunes though from my iPhone and laptop, but iCloud isn't working anymore, where do I go to update my AppleID in the log-in for iCloud???
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.
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Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
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Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
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Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
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From the menu bar, select
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Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
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From the menu bar, select
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Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
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Close the preference pane.
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Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
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Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
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Reset the NVRAM.
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