HT204053 I have iphone 4 and it is using my wife . My new iphone 5 and old iphone 4 both were used same apple password, but different e-mail address . Now both apple id has beed blocked. What do I have to do.

My both of iphone id blocked. What do I have to do?

Sorry, but nobody here can help you nor can Apple. The only way to disable Activation Lock on your devices is to use the password for the AppleID associated with that devices iCloud account. There is no alternative - you need that password, or you need your friend to disable those devices in their online account.

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TS2446 i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, what is the problem? what can i do ?

i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, i creat a new password and still that message shoes ,what is the problem ?can you help me please???!!!!

If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

*YOUR APPLE COMPUTER HAS BEEN BLOCKED* what does this mean?

MY macbook air show this pop up every time that i open safari or chrome!
http:\\devicetvr.com
YOUR APPLE COMPUTER HAS BEEN BLOCKED
Mac system alert!
and a telephone number 1 696 0555
when i called to them they asked me for 480$

Faseleh wrote:
Could you please tell me what should i do?
Your Mac has been compromised, erase it and restore data only from a backup that is earlier than when you gave the criminals access to your Mac. You should also change all passwords/logins for all credit cards, online accounts and government info (social security number etc)
You should do this now.

When my husband and I got these iPhones . We had the same Apple ID .(not good) that has changed . We have a iCloud acct. how or what do I need to do to change on my setting under iCloud it has his Apple ID and also on r PC it has only his info none of mi

When my husband and I got these iPhones . We had the same Apple ID .(not good) that has changed . We have a iCloud acct. how or what do I need to do to change on my setting under iCloud it has his Apple ID and also on r PC it has only his info none of mi

To change the iCloud account on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password when prompted to turn off Find My iPhone. When you delete the account you will be given the option to either keep or delete the iCloud data from your phone. This also, only deletes the account and the iCloud data from your phone, not from iCloud. Your husband's phone won't be effected by this. Then, to create a separate account, sign back in with a different Apple ID (you can continue to share the same ID for iTunes).
If you have any photo stream photos that you want to keep on the phone, save them to your camera roll before deleting the account.
If you're sharing the same ID for iMessage and FaceTime you'll end up getting each other's text messages and FaceTime calls. To prevent this, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with your new iCloud ID. Then do the same thing in Settings>FaceTime.

I cant update whatsapp messenger on iphone 4, and when i tried to do it there is message said Your Apple ID has been disabled. what i can do?

i cant update whatsapp messenger on iphone 4, and when i tried to do it there is message said Your Apple ID has been disabled. what i can do?

Contact iTunes Support:
http://www.apple.com/emea/support/itunes/contact.html.

I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

Welcome to the Apple Community.
You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages.

I have a new ipad and a iphone 5 which are under same Apple ID. I lso have a macbook that uses an older apple ID. How can I get the macbook to have same Apple ID as the other 2 devices

I have a new ipad and a iphone 5 which are under same Apple ID. I lso have a macbook that uses an older apple ID. How can I get the macbook to have same Apple ID as the other 2 devices

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

HT1386 i have recently lost my iphone. Both mine and my husbands phones are synced to same apple account and now his phone is recieving ll of my i messages and i am not getting them. How do i stop this?

i have recently lost my iphone. Both mine and my husbands phones are synced to same apple account and now his phone is recieving ll of my i messages and i am not getting them. How do i stop this?

Sounds like your sharing the same apple id. settings - message - send&receive - make sure the cell number is the default for both phones.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him mine. Want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him my 4s. We want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address on 4s iPhone. Also, when I tried to change iMessage I got a message that if I deleted my id (which seemed to be the only way to get my husband's I'd there), I would not be able to receive iMessages on any device.
Would someone kindly tell me how to set up th 4s for my husband so that we can keep our info separate? It would be most appreciated! Thanks!!

Hey Fagen!
You will want to see the following article for guidance on achieving the result you wish to achieve:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
I would just follow the instructions from this article to give your unused 4s to your spouse. Since you have already started using your 5s, you will still be receiving iMessages on that phone and will have no need to receive them on a device that has been replaced. Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Help* Getting a pop up that says Your Apple computer has been blocked

My partner was using my laptop yesterday and was trying to download the NHL hockey game stream from nhl-stream.com. He tried downloading it and downloaded MacKeeper and some video player. This morning I realized what he did so I googled how to uninstall MacKeeper and did so. I was unable to find the help file to delete for MacKeeper. I also deleted the video player and everything recent from the downloads. Now I'm havinganor problems with my MacBook Pro. When I use Safari it's no longer my regular Google homepage it's search-quick.com which I cannot get rid of? (Anyone can tell me how that would be helpful)
My biggest problem is the pop up that comes up and says
*YOUR APPLE COMPUTER HAS BEEN BLOCKED*
Mac System Alert!!
System has been infected due to unexpected error! Please Contact Apple Care 1-855-680-7080 Immediately! To unblock your computer....
I Googled other pop ups like these on apple support and they says to hit Control W to close the window then change security preferences. The control W does not close the window I can only get rid of it by clicking Force Quit. Then when I reopen Safari either the Popup immediately comes or the first website i search it comes. Sometimes I also get new windows open for MacKeeper. This is very frustrating and I am still learning on how to work around my Mac. I have never found a problem with my computer before he went and downloaded the game.
IF anyone can direct me in the right direction to have this removed so it's safe again to go on my banking etc that would be great! I tried to call apple support but of course my call support has expired!

Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
If that message continues to appear, click here and run Adware Medic; the MacKeeper popups may also be produced by adware. You may need to use a different web browser.
(126390)

HT204053 Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

We have multiple devices in the family, including now 4 iphones, all who share the same Apple ID. I want to stop this, but need thoughts on multiple IDs as Findmyphone works well as same ID?!

We have multiple devices in the family, including now 4 iphones, all who share the same Apple ID. I want to stop this, but need thoughts on multiple IDs as Findmyphone works well as same ID?!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

HT4847 I have an iPad and iPhone backed up with the same icloud account but because iv two the storage has filled really quick, how can I have separate icloud accounts?

I have an iPad and iPhone backed up with the same icloud account but because iv two the storage has filled really quick, how can I have separate icloud accounts?

You got it with that same apple id thing. You can use different apple id's, but then they will not sync. Apple does allow as many free apple id's as you want, but they are in the business to make money.

My apple account has been blocked cuz I tried to purchase apps but I forget the answers of the security q.how can I activate it ??

My Apple ID has been blocked cuz I tried to purchase apps but when it ask for answers of the security Q.I forget them and I tried to guess the answers several times PLZzzzzzzz I want to reactivate my account plus I want to know the right answers of Security answers?...??

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
 Cheers, Tom

Can I switch back and forth the same sim card between an old iPhone 4 and a new one never used in order to activate the latter? Should I use same Apple Account?

Can I switch back and forth the same sim card between an old iPhone 4 and a new one never used in order to activate the latter? Should I use same Apple Account? Should I activate it via WiFi or iTunes? I am filtering on the MAC no and I cannot read that number from the new iPhone without having it activated??!!
All I want do is to have the new phone activated and then tested!
Ciao // Mufftas

Yes, you can do that.

HT204053 I have iphone 4 and it is using my wife . My new iphone 5 and old iphone 4 both were used same apple password, but different e-mail address . Now both apple id has beed blocked. What do I have to do.

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