HT204053 I tried to make a purchase with my apple id after changing the experiration date on my credit card and it does not work
I tried to make a purchase from the app store ( the French app store using my French apple ID and credit card) , i had just changed the experition date for my credit card and it did not work, should I do anything else?
Thanks
Then you should contact them:
http://www.apple.com/emea/support/itunes/contact.html
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ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
I was in Japan when I first signed in with Adobe.
Now I'm in Belgium. I wish to change the credit card country to Belgium and in Euros, but the country option is blocked to Japan.
What do I do?
SarahChange/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019 -
Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?
Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?
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How can a member of family share make a purchase with their apple ID
how can a member of family share make a purchase with their apple ID
Family purchases and payments - Apple Support
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Just bought my white iphone4 and after syncing with my computer the speaker doesn't work now. I tried reset and even restore and still does not work. Do I have to exchange?
Make sure the silent switch is not set to mute. If you can see the red dot, it is on mute.
It may think you have headphones plugged in, try plugging and unplugging a wired headset a few time.
The next step would be to restore as new.
If none of that works, a warranty exchange would be the resolution. -
I have tried to download the podcast "Ab Trimmer" from Exercise Tv and it does not allow the download to be completed. Comes up with Unable to Download podcast prompt. I now just want this to be removed from my download list, how do I do this?
The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot. -
Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
Purchased an App and it does not work. How can I get a refund for it.
I purchased an app for my son, for his ipad and it does not work. Halo Waypoint for $5.99. When you log in, it just starts loading then an message saying "Sign in Trouble, we couldn't sign you in to Xbox live. Your windows Live ID information is correct, but Xbox Live is unavailable. PLease try again later. We have been trying to for the past 4 days. Reading the reviews it appears that several people have the same problem. So how can we get our money back?
pituiri wrote:
I purchased an app for my son, for his ipad and it does not work. ...
Contact the Developer of the App...
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I am trying to set up an iTunes account without a credit card. However when I get to the screen that asks for credit card information, 'none' is not an option. According to the instructions on the website, that should be an option. Any help would be greatly appreciated.
Thanks for the response,
Yes, I followed the instructions to the letter. But it asks for credit information anyway and 'none' is supposed to be an option when setting up an account 'with no credit card'.
I have two new iphones, the first one set up as expected, where 'none' was an option. Now that I'm attempting to set up the second with different information, there is no 'none', only Mastercard,Visa, AmerX, Discover and Paypal.
My wife is ready to throw hers out the window, help me stop her... -
I have a MacBook Pro running 10.7.2. I am trying to import photos from my older Canon EOS-1D for the first time since my OS upgrade. iPhoto does not see the camera nor does Image Capture. IC says there is not a camera connected. Cable is known good. Has something changed? Thanks!
If neither iPhoto not IC can seethe card it might suggest an issue with the card or the ports on the camera/mac.
Try reformat the card, change the ports and/or use a USB Card Reader. -
my iphone 5 bluetooth not connect to my hands free or parrot i have been using iphone 4s with 6.0 software always worked now called apple no help so i restored my iphone 4 with 6.00 net work and that does not work i then tried my daughters iphone and blackberry and they connected
I then tried i phone 5 in my daughters and sons car and no luck. I cant get help from anyone its a jokeI found the solution to your problem. It solved mine right away and now I'm able to upload videos directly from my iPhone.
Go to this thread: https://discussions.apple.com/message/17366529#17366529#17366529 -
I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?
Try temporarily disabling your firewall and antivirus.
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