HT204053 I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again.
Similar Messages
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I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.
To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID. This deletes the account and your iCloud data from your phone, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.
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I recently changed my email address and updated my Apple ID name to the new address. It worked for iTunes and apps, but when I bring up iCloud, my old ID name shows. I can'tr access it to change it since my security questions don't work and when I request an email to change password, it says it sent one but I do not receive anything. Just need to klnow how to change my Applle ID on iCloud if I can't access the old one. I'm afraid if I delete the account and open a new one, I'll lose all of my calendar.
If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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I had to recently change my email address. Everything is fine except for when I want to download an app, my old email still shows up. How can I change and/or update the new itune email address on my phone?
All apps, all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. You can't transfer apps downloaded with one account to another account or merge accounts.
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I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I had recently changed my email address. I changed it through itunes but did not through icloud because I thought it would change everywhere. Now my phone is acting up andI need to reset it to factory settings and cannot because icloud wants a password. Even though I put my old password in which is correct it still will not accept it. HELP
Hello tjcornman,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following article for an issue like this:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I recently changed my email address and need to change my icloud account on both my itunes and iphone. How do I do this without completely wiping the phone.
Also I tried to update to iOS6 and it is asking for my password under my old signin and locked me out of my phone.
What can I do?
ThanksThis explains how to change your ID: http://support.apple.com/kb/HT5621. After changing your ID you will need to go to Settings>iCloud, delete the existing account (which only deletes it from your device, not from iCloud), then sign back in with the new ID. To avoid losing photo stream photos, save them to your camera roll before deleting the existing account.
If you are signed into your account on your Mac, you will need to go to System Preferences>iCloud, sign out, then sign back in with the new ID. -
I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn
when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40 -
After recently changing my email address on my iphone 4, am now having problems signing into the apps using my apple id....I have the apps still showing the old email address...and the password has not changed....can anyone tell me how to fix this? Thank you in advance...
You've updated your iTunes account to have your new email address on it - you might need to log out of your account by tapping on it at the bottom of the Featured tab in the App Store app and then log back in with the updated version of your account so as to 'refresh' the account on it.
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I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address? I wish to delete all reference to the old address. All help would be appreciated.
Hi.
Here is a procedure that should help.
1. Go to "Settings"
2. Go to "Mail, Contacts, Calendars"
3. Click the account you don't want anymore
4. Go to the bottom and click "Delete Account"
5. Confirm the deletion
6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
7. Add your new account -
I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?
1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address -
I RECENTLY CHANGED MY EMAIL ADDRESS, I DON'T KNOW HOW TO GET THE APPLE ID/PASSWORD CHANGED. I HAVEN'T BEEN ABLE TO UPDATE MY APPS????? THANKS!
http://lmgtfy.com/?q=change+apple+ID
Why are you YELLING AT US? Turn off your CAPS lock. -
Am trying to connect my icloud to my outlook account. Icloud says I have two versions of Outlook running. I installed Outlook 2013 but Outlook 2010 is a trial version and I can't seem to be able to delete it without deleting all of Windows Office 2010
You will have to remove one of the two versions, which one is your choice.
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I'm trying to update iPhoto 7.1.5 on my old iMac (running 10.9.5) to current versions so I can get my photos onto iCloud to access from my iPad. I can't seem to find an upgrade route that will work? Any suggestions?
For Mavericks you need to upgrade to iPhoto 9.5.1.
You cannot buy this version from the AppStore, since the current version is iPhoto 9.6, and that requires Yosemite. The easiest route for you would be to upgrade to Yosemite. Then you can simply buy the newest version of iPhoto from the App Store and can use iCloud Photo Library (iCloud Photo Library beta FAQ), once it has been release for the Mac as well early next year.
If you want to stick with Mavericks, you'll have limited iCloud features, only the Photo Streams (iCloud: iCloud Photo Sharing FAQ), but no iCloud Drive (iCloud Drive FAQ) and iCloud Photo Library. And to upgrade iPhoto you need to buy an iPhoto '11 installer. It comes as part of iLife '11. You can try to buy a boxed version from Amazon or try to find it at eBay. Once installed on Mavericks, download the iPhoto '11 updaters from the apple Support Downloads page. -
I changed my apple id with a new password. Now I tunes and I cloud want to use my old email address and I don't know how to change it.
Hi suefrombenton,
Please see this previous discussion on how to change an Apple ID on an iOS device -
How do I change my Apple ID on my iPad? | Apple Support Communities
https://discussions.apple.com/thread/4431720
Thanks for using Apple Support Communities.
Best,
Brett L
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