HT204053 lost icloud information and changed email account for apple id

Lost all iCloud and iTunes information. I created a new email and apple ID and now can get into iTunes, sync, etc. but cannot get into iCloud. I'm sure there was nothing in the iCloud account in the first place. How do I delete the iCloud account and create a new one?

Hello there, DonaSD.
The following Knowledge Base article provides some steps for you to resolve your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

How can i log out of my icloud? i changed email accounts and password

i tried deleting the account but i cant because i need to disable find my iphone and in order to do that, i needed my old emails password. but because that account no longer exits, the password doesnt work so i basically cant delete my account. is there another way?

Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

ICloud Mail and other Email Accounts

I searched the discussion and I couldn't find a solution to my problem so I am hoping that someone on here has found a way to fix this iCloud issue.
On my MobileMe account that I had before iCloud I had the mail set up to access all of my other Email accounts (6) in total. worked great never had a problem and I had one source for all of my Emails. I understand this is not the way iCloud works but here is my problem.
I migrated my MobileMe account to ICloud and for some reason it still kept accessing all of my other Email accounts and consolidating them in my ICloud mail. (no I do not have the other accounts set to forward to iCloud, iCloud was accessing them and downloading the messages.) Now about a week ago that all stopped. When I checked on the discussions here I realized that iCloud was not suppose to work with the other Email accounts but for some strange reason it did for a while. That is fine, I then setup all of my Email accounts on my iPhone, iPad and Mac as IMAP accounts and everything was working fine again.
Today for some unknown reason iCloud is accessing my accounts again and I just received hundreds of unread Emails (the last few days worth) from my other Email accounts. I understand there is no way to access your Email settings on iCloud but has anyone had a simialar problem, and if so how the heck do you get that link to the other Email accounts out of iCloud mail. I am considering just cancelling or deleting my iCloud account and setting up a new one if I can't find a way to fix this, it maybe my only option.

I'm having the same issue and it's driving me nuts.
For those who don't understand the question, here's the deal. Prior to the unveiling of iCloud, MobileMe users had a feature available of pulling email from other, non-MobileMe pop accounts into their MobileMe inbox. There was a setup screen under preferences within MobileMe that allowed you to specify the server, username, password, etc for non-MobileMe accounts. Once set up, the incoming email from those account(s) would be delivered into your MobileMe inbox. Forwarding did NOT need to be set up in the other accounts (in fact, if it was, you'd get everything twice). Once set up, you could even color code incoming messages based on which account they were delivered from.
I personally set up three other email accounts this way as it was convienet to check all my email in one in box. Nice.
So.... here's the issue. When MobileMe migrated to iCloud, the FUNCTION described above migrated over too and REMAINED IN EFFECT, but the ability to MANAGE THE FUNCTION and modify the other accounts went away. So, anyone who had other email accounts set up (like I have) is still receiving email from those accounts into our iCloud inboxes, but we have no ability to manage those other accounts. If you want to stop the delivery of email from one or more of the other accounts, you can't. If you want to adjust the settings of any of the other accounts, you can't. If the username or password for one of the other accounts changes, then the delivery breaks and you can't fix it. You can't influnce how this feature behaves at all because the settings interface has been taken away.
It's extrememly frustrating to have a "feature" active that you can't manage or turn off.
Hey Apple... HELP!

TS4002 I can no longer view icloud emails from my 4s iphone. I can sign into icloud from a computer and view emails. when I click mail icon on my phone, I then press icloud icon, and it asks me for Apple ID and password. Once I enter my info, it states my

I can't view my icloud emails from my 4s any more. I can log into incloud and view them though. Mt icloud credentials have already been added to my phone and I previously could view them.
Any suggestions would greatly be appreciated.

Go to Settings>iCloud, turn Mail Off, then after a few seconds turn it back on. This deletes, then adds back your iCloud email account. (You won't lose any email by doing this.) Then test your account again.

Changing email address for Apple ID

My sister has a bit of a problem. She has an old email address associated with her itunes store account. She has since purchased a Mobile Me account and wants to use that as her Apple ID for iTunes but she doesn't want to lose her purchases. We tried editing her account info but she can't change the email address to the Mobile Me address because iTunes sees it as an already created Apple ID. Does anyone know a way to use the Mobile Me address and still have all of the purchased content from the old ID work with it?
Thanks,
DJ

Go to this page, sign in, and change your email address.
(16078)

I forgot my icloud password and my email for icould is no longer effective. i cant make any change to my iphone now, what should i do?

i forgot my icloud password and my email address for icould is no longer effective. i cant make any change to my iphone now, what should i do?

Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

HT204053 how can i change my account for the messages app o my mac? I have my school email and I do not know how that got there i just want to use my apple or iCloud account.

im having trouble changing my account for the messages app on my mac. im not a mac wiz

From the menu bar, select
Messages ▹ Preferences ▹ Accounts
Sign out of the account. Add another one and sign in.

My boyfriend borrowed my Iphone and changed my account by changed email and password. Also he created mail of icloud that is not my email. Now I've turned my Iphone. So I try to change mail account of icloud but it's still his account's icloud. Help me!

my boyfriend borrowed my Iphone and changed my account Apple ID by changed email and password to be his informations. Also he created mail account of icloud that is not my email. Now I've turned my Iphone. So I try to change mail account of icloud to be my mail but it's still his account's icloud. What should I do on this occer???
Sometimes I think that I want to create the new Apple ID by the same email but I cannot do that.
Help Me!!

Please answer me .
Now I created iCloud Mail Alias on iCloud which name [email protected] Then I want to switch iCloud Mail Alias to be iCloud IMAP.
My problem is I don't want that old mail which my boyfriend used to created - [email protected] and [email protected] - .
How can I do?
Please.

Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an ac

Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an account I can not restore it the way I do not know where and I do not speak English Aalit Aalit help me I'm in a state of panic for your reply eagerly awaited
This old Emily Hope you reply and help me [email protected]

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

HT5624 Hi, I have an iPad with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer working. How do I change my iCloud I'd and password to match my Apple ID one? Thanks in advance

Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance

Hi Cplantin!
Here is an article for you that will help you with this question:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care, and thanks for visiting the Apple Support Communities.
-Braden

How do I change the email account for icloud on my iphone only

How do I change the email account for icloud on my iphone6 only. I don't want to change my ipad or my husband's iphone6. Currently all 3 devices have the same gmail account associated with them. I have created a new & separate apple id and I want that on my phone but I can't figure out how to delete his email from my phone.

To change iCloud accounts you have to go to Settings>iCloud, sign out, then sign back in with your other ID to create your new account. If you want to migrate a copy of the iCloud data to the new account, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save Image. If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Sign Out, choose Keep on My iPhone and provide the password to turn off Find My iPhone when prompted. Then sign back in with your new Apple ID to create your new account and choose Merge to upload the data to your new account. Once you are on a separate account you can go to iCloud.com and delete your husband's data from your account (and he can do the same with yours).
Just be aware that the current @icloud.com email address cannot be moved to the new account, nor can the current my photo stream album (which is why you need to save any my photo stream photos you want to keep to your iPhone before signing out of the existing account).

Problems with .mac and .me email accounts after iCloud

For over a month I have been locked out of my .mac and .me email accounts on password issues involving iCloud.
I must have changed (duly confirmed as valid by Apple) a dozen times my iCloud account password and duly updated it to the preferences of mail.
Still, when I try opening the mail I am prompted to enter the password, which every time fails. Every time I follow the link to replace the pw, I do so, I get the OK from Apple and back to square one ....
I tried talking to support, but after 40 minutes of waiting I was given an ineffectual tip that did not work. No intention of calling again.
Can anyone please put an end to my suffering?
(Yes, I can type. Yes, I have been using Apple computers since 1984. Yes, I regularly enter countless password protected sites, no problem)
Thanks a lot,
Luigi

I understand that they're the same thing but they don't seem to be working like that at the moment... and this has been the case ever since transferring to iCloud.
The problem I'm having is that if anyone emails my .mac address it returns to sender undeliverable, while the .me address works fine. Similarly, if I try to send an email using .mac it won't send it, but it will using .me. Most of my contacts have the .mac address so I'm not getting any emails.
If anyone has any advice I'd be most grateful.

I have changed the email account for icloud but my sistem preferences windows is blocked on the previous email account

I have changed the email account for icloud but the sistem preferences window is blocked on the previous email account and it does't work.
The sistem preferences window doesn't accept no one passwords.

You will need to sign out completely in System Preferences>iCloud (click the 'Sign Out' button) and sign back in again with the new ID.

HT204053 Specific: I have 2 .mac email accounts, one of them has a sub-address. Can I keep all 3 .mac email addresses in iCloud?

I have 2 .mac email accounts, one of them has a sub-address. Can I keep all 3 .mac email addresses in iCloud?

You will need to migrate each account seperately using the Move website, the alias will also be migrated to iCloud with whichever account it is under (the only problem with aliases, occurs when you have more than 3 in an account)
When you log into iCloud on the computer running Lion, iCloud will update your mail accounts for you, on the computers running Snow Leopard you will have to set up the mail accounts manually. Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
You won't be able to use your iCloud contacts and calendars on the computers running snow leopard with Address book and iCal, but can access them from the web interface at iCloud.com

How do I verify my email account for Icloud if I try to open the link and it marks "not found", How do I verify my email account for Icloud if I try to open the link and it marks "not found"

How do I verify my email account for Icloud if I try to open the link and it marks "not found"

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT204053 lost icloud information and changed email account for apple id

Similar Messages

Maybe you are looking for