HT204053 My husband went to upHdate his phone this morning and when he did he lost all his contacts how can he get them back

My husband went to update his phone this morning and when he did he lost all his contacts how can he get them back

Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

Similar Messages

  • HT4623 When I updated the phone I lost my contacts, how can I get them back?

    We updated my husbands phone and all his contacts got erased. Can anyone tell me how to get them back!

    The iphone is designed to be sycned to your computer regularly.
    The contact will be in whatever program he has chosen to sync.  Sync them back to the iphone form there.

  • I started using my new iphone 5c before syncing to iCloud and have lost all my messages. Can I get them back? Should I have registered the phone as 'new iphone'?

    i got my new iphone a week ago. i started using it straight away, before i knew about icloud and that i could sync all my contacts, etc to the new phone. i then turned on icloud for contacts - this worked fine. today i tried putting my music onto my phone. i clicked 'recognise a B's iphone' in itunes - this has synced music and apps. the only problem is that i have lost all my text messages from the last week. the phone is showing old messages from december 2012 only! can i delete these and get my recent messages back??
    thanks.
    balerina.

    You did more than sync the new iPhone with iTunes since syncing with iTunes does not include text messages.
    The first time a new iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or set up the device as a new iPhone.
    The former replaces all data on the iPhone that is included with the selected backup for the other iPhone or iOS device. The latter does not.
    If a backup for your new iPhone was not created with iCloud or if created and has been updated since the backup was transferred from the other iPhone or iOS device, the previous data on the new iPhone is gone.

  • HT201269 I tryed to updaye my I phone nad when I did I lost all my contact information, it said it was backing it up but know I can't find it to reinstall on my phoe

    I need to know how to put the info that is backed up on my computer ( contacts ) back on my I phone- I lost all my info when I tried to update the software

    If you want to restore your phone to a backup on your computer, connect your phone to iTunes, right-click on the name of your phone on the left side and select Restore from Backup.  However, contacts are often not recoverd from a backup; maybe you'll get lucky though.

  • Reset my phone and now I have lost all my contacts.How can i retrieve them?

    I was having trouble syvcing my phone with the computer and 1 of the prompts was reset the phone and be able to retrieve my data later.
    Unfortunatley i'm having some trouble doing that.
    Could somebody help me with problem.
    Regards
    Mick

    Your contacts will be in whatever program you have selcted to sync.

  • I just upgraded my iPhone4 iOs and lost ALL Phone Contacts! How can I get them back?

    HELP! I've been using my iPhone consistently for ALL phone numbers, since I have serious memory problems due to fibromyalgia. I upgraded my phone last night finally, having moved my photos out of it I had the space to download and install the upgrade.
    I got a nasty shock this morning when I tried to make a routine call and found ALL of my phone contacts missing. They don't seem to be either in the cloud or in the phone. What happened? It said it was storing them in the cloud but they're all gone! How can I get them back?
    IF this normally happens, why should I ever upgrade? Seriously! I didn't think to copy all of it out manually before upgrading, I'd upgraded once before without any problems. Addresses and other details gone too. I've got four numbers in "Favorites" but no context for them beyond location by state. I don't even know who they are - can't recognize just the numbers.

    Thanks, but I checked iCloud and it has none of them.
    If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
    I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

  • All my windows live messenger contact have disappeared of windows messenger and appeared in my phone contact list on my curve 9360, Why, and how can I get them back where they should be?

    I went onto windows live messenger today and all my contacts have disappeared from it, but I also noticed that they had somehow now appeared in my curve 9360 phone contacts. How did this happen, and how can I get them back into windows live messenger and out of my phone contacts on my phone? This is driving me crazy, can anybody help please?
    My phone is the curve 9360, OS is 7.0.0 bundle 2259 And it was purchased Easter Monday
    Thanks.

    Thanks, but I checked iCloud and it has none of them.
    If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
    I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • I reinstalled Firefox and lost bookmarks from my computer, how can I get them back (sync ?)from my android phone ?

    My bookmarks are really gone from my computer but I have them in my android phone.
    I've tried to use this sync but it doesn't work. How can I get them back to the computer from my android phone ?
    I have checked also backup files but they are really gone.

    Hi penami,
    Thank you for your question, and I am sorry to hear that you lost your bookmarks. In order to check if they are still there you can look in the profile folder on the computer [[Use the Profile Manager to create and remove Firefox profiles]]
    As for syncing from the android, it is possible to add the account to the desktop and the two should merge.

  • My friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

    my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

    As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
    The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
    Settings > General > Passcode Lock > Erase Data > OFF

  • Just started to update my phone to iSo5 when wireless connection was lost on my laptop, I can't get it back and it says there are no networks available-router is working fine, am using it on my iPhone now. Help!

    I just updated itunes and started to update my phone to iSo5 when wireless connection was lost on my laptop, I can't get it back and it says there are no networks available-router is working fine, am using it on my iPhone now. Help!

    Reboot your router. You by chance dont have a netgear N300 WNR2000 router do you? I had one of those and would lose wifi on it constantly, Switched to a Cisco wifi router and it works much better.

  • TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

    Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

    Hi J8on,
    Thanks for visiting Apple Support Communities.
    You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Regards,
    Jeremy

  • I synced my phone to my computer. When updated with iOS7.0.2 I lost all my contacts, photos and music. I lost everything? How can i get them back? Is there any backup?

    I synced my phone to my computer. When updated with iOS7.0.2 I lost all my contacts, photos and music. I lost everything? How can i get them back? Is there any backup?

    Everything should be on your computer.
    You should be syncing contacts and calendars with your comptuer regularly.
    You should be transferring all itunes purchases to your computer regularly.
    You should be importing all pics taken with iphone to your computer regularly.
    Most especially before any update.
    Have you failed to do this?

  • I synced my phone and my apps are gone. How can I get them back?

    I synced my phone and my apps are gone. How can I get them back?

    They should be in itunes on your computer.  Sync them back.
    Otherwise:
    How to redownload purchased apps from the App Store

  • HT201272 my songs wouldnt play on my ipod so i deleted the songs on the ipod and went to the purchased section in itunes to recover like i did with another song and my purchase history i blank, how can i get them back?

    my songs wouldnt play on my ipod so i deleted the songs on the ipod and went to the purchased section in itunes to recover like i did with another song and my purchase history i blank, how can i get them back?

    Maybe you have multiple accounts that's why your purchase history is empty. You can try checking for possible Apple IDs that's existing for you or you can ask for assistance from support.
    http://www.apple.com/support/itunes/

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