HT204053 When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify. No email is ever sent. My ID and password work on all other Apple app's. Why not for iCloud?
When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify. No email is ever sent. My ID and password work on all other Apple app's. Why not for iCloud?
I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish
Similar Messages
-
"sent mail" tone doesn't work. All other tones do. What to do?
ILive changed tones and rebootedHi Gwing17,
Welcome to the Apple Support Communities!
I understand that all of your iPhone sounds are working as expected except for the Sent Mail sound. I understand that you have already changed the Sent Mail sound as well as reset your iPhone and the issue persists. In this situation, to isolate the issue, I would first recommend backing up your iPhone to either iTunes or iCloud.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
After you have backed up, I would recommend restoring your iPhone and setting it up as new to test the Sent Mail sound. If the sound works as expected, try restoring from your backup and test the sound again. Please let me know if the issue returns or if the sound still does not work when you set up your iPhone as a new device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Cheers,
Joe -
When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3
Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents -
My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
"Save a Version" or "Export" in Preview doesn't work while in other Apple apps work.
I tried to resize images with Preview app.
First I duplicated the file, resized it, saved, was prompted the file name so I entered new name and then it says "The document "xx" could not be saved",
Then I tried reopen the file, resize it without duplication, save a version of it, and I got the same message.
I tried save the file in several different folders, reboot the computer and none of them worked.
Other Apple apps featuring autosave like Texteditor, Keynote work just fine.
I know there are tons of resizing app out there, but I just want my Preview app to work correctly.
My Mac is MBP bought in '10 summer, my OS is Lion.2, the latest one.
Thank you for reading.It sounds like a Permissions problem.
In the Finder, Go > (hold down the option key) and choose Library.
Go into the Containers folder and delete the "com.apple.Preview" folder.
In the Preferences folder, there will be some "com.apple.Preview" files. Maybe delete those too.
See if that fixes it. -
iPad trouble with printing on hp D7460. All other apple devices work with it wifi.
There's a list of printers that support AirPrint, the native mechanism for printing from iOS, here:
http://support.apple.com/kb/HT4356
If your printer doesn't support AirPrint, HP has app that enables printing to some of their other wireless printers. Third-party printing apps such as PrintCentral are also available. All such apps have limitations, so check them out thoroughly before you pay for any such app.
You can also route the printing through your computer. If you have a Mac, Printopia would be worth a look. Fingerprint is another option that is available for both Mac OS X and Windows system. You could also consider an AirPrint-capable print server. Lantronix makes a couple of models, including one that supports a USB printer:
http://www.lantronix.com/it-management/xprintserver/xprintserver-t2.html
Regards. -
when i try to sign on to to I message I get the error message. IMESsage activation, could not sign in. Please check your network connection and try again. I have a network connection and can access the internet. what do i need to do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
My AppleTV says my iTunes password is incorrect, but it works on all other Apple devices. Help?
My AppleTV says my iTunes password is incorrect, but it is correct when logging in via my Macbook, iPad and iPhone. Do I need to reset it entirely in order for it to work on all 3 devices? This happened randomly without me logging out and back in, and I've already tried restarting the AppleTV. I really dont want to have to create another new password.
Change your router channel number. Most times this works & is all you have to do.
See KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
============================
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary. -
I have signed up for iCloud but can't open it even after I sign in. I just get the account page.
I set up iCloud on my iPad Air and on my PC but can't open it past the Account page where I sign in. I can't access any of the features (like iemail, documents etc.) There is no where for me to open them.
I'm not sure what you're looking for on your iPad. You set up iCloud by going to Settings>iCloud, signing in with your Apple ID to create your account, then turning on the data you want to sync with iCloud. However, iCloud is a service, it isn't an app. It will sync data that you add or change within the apps on your your iPad that are syncing with iCloud (contacts, calendars, notes, reminders, etc.).
When you go to icloud.com from your computer browser, you should get the sign in pop-up like the image below. After signing in, you can access the apps from icloud.com. If this isn't working for you, you may need to troubleshoot your browser as explained here: http://support.apple.com/kb/ts4050. -
Imovie (and all other ilife apps) Crashing or not opening
Hey Everyone,
I'm running a new Imac intel and have been having issues lately with all of my ilife applications. I have used them all before and they worked fine. Edited movies in imovie and went right through idvd and everything. Used itunes everyday.. But lately, they're all getting a bti crashey. itunes will not even allow me to click on some of my playlists. And it's not overloaded with tunes.. I've only had the system a few months .
I can't even open Imovie or idvd. I've deleted the prefs and removed all the movie files from the movies folder. But that only gets me as far as being able to open imovie with a new proiject.. but... as soon as i try to import footage or open an old file it crashes.
I've tried zapping the p-ram deleting the prefs and reinstalling the apps. all to no avail. It just got me as far as being able to import some clips into imovie. But as soon as i went to save or even click on an imported clip it'd crash..
I have no idea where to go next with this.. i posted it in the imovie forum as that's the app I'm trying to use at the moment... Any help would be greatly appreciated..
Thanks!!I've been having the same problem for the past week or so on my Powerbook, which I've had for nearly two years, and which has run beautifully until now.
It started last week with iTunes; I uninstalled 7.02 and reinstalled 6.5. That seemed to solve the problem.
Unfortunately now, this morning, after trying to update Quicktime, I find that none of my iLife apps will open. I've repaired the disk permissions -- it didn't work.
Guess I'll try to reinstall the iLife suite this evening, but I'm getting a little nervous. I do remember installing a security update last week, and the problems started shortly thereafter. I wonder if that's more than a mere coincidence? -
When I received my iphone and set up an Apple ID and password. I then went to seetings - icloud and made an typing error in the apple ID. The email address is wrong, so the password wont work. The icloud account cant do anything until I vertify the account, the account which now has the misspelt email Apple ID.
I have just created a new Apple ID and password. However, I cant do anything with the Setting - icloud because I cant vertify the misspelt Apple ID.
I have tried to delete the account but you cant unless you have the password. There is no password for this misspelt Apple ID!!??
So what do I do to get out I this mess?If you can't get the account's password reset via http://iforgot.apple.com (do you remember the answers to the account's security questions ?) then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699
-
I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?
If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.
-
I have a brand new, just out of the box, ipod touch that will not connec to my home wifi. The connection works with all other devices.
What happens when you try to connect?
Error messages?
Does the iPod see the network?
Have you tried other networks?
See:
iOS: Troubleshooting Wi-Fi networks and connections -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
-
My ipod is cracked and it chipped away a little more last night and that's when my wifi stopped working. My wifi works on every other device in my house except for my ipod. Is there something wrong with my ipod?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Try right next to the router
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Could it be this?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Maybe you are looking for
-
I put music from my friends computer and my setting had already been to dont juat use one computer and when i con ected it to my computer it didnt let me it said it would have to delete the music i already have one there is there a way i can change t
-
Acrobat 9 transfer from older computer to newly purchased computer
I am trying to transfer Acrobat 9, which I downloaded for the initial installation, to a new computer I just purchased. Adobe no longer has a link for downloading anything older than Acrobat 10. What would be the best way to transfer the application
-
Can another user post messages using my id and password
How can I check whether messages sent using my Log in account and password were Posted from another machine?
-
Translation of business content
Hello, I have installed a new language in BI and updated the business content version of cubes, info objects etc. The active versions of the objects were however not translated. Which is the best way to translate the active objects to the new languag
-
My company uses the prefix "Corp" for their Active Directory domain. The domain is Corp.Company1.com, so when I log into the computer I log into it as Corp\Username. Here is the issue I am facing: I often take my laptop to another company site (Lets