HT204074 I have a family Apple ID for iTunes and Apps and then two iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match?

I have a family Apple ID associated with my iMac and iPad for iTunes and Apps and then two new iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match on the iPhones given there are two Apple IDs "loaded" on the iPhone?

Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
- Judy

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HT1752 I recently purchased an old iMac G3 Macintosh. I was wondering, is there a way where I can update it without using an external disc? I've seen the newer Apple products with the dock, if I update my iMac G3, will it have that, and if so, how can I d

I recently purchased an old iMac G3 Macintosh. I was wondering, is there a way where I can update it without using an external disc? I've seen the newer Apple products with the dock, if I update my iMac G3, will it have that, and if so, how can I do that?

I was wondering, is there a way where I can update it without using an external disc?
If you mean the iMac does not have an internal optical drive capable of reading DVDs, the only option requires another Mac with a DVD-capable drive and FireWire ports. Your iMac G3 will also require FireWire ports. Not all G3 iMacs have Firewire. FW started with the Summer 2000 models with 400mHz and faster processors.
With FireWire, you can use FireWire Target Disk mode to install from a retail OS install DVD in another Mac. If you supplemental info info tells us if you have another Mac with a DVD reader and the FW ports, we can walk you through the process.
If the iMac has a tray-loading drive, I'd forget it. They are very limited not only in the OS max (10.3.9) but also in RAM capability. Starting with the slot-loading iMac G3s, the max RAM increased to 1 GB (2 X 512MB modlules). Tiger likes 1GB RAM.
Understand that pre-Intel Macs are getting harder to use. Even with 10.4.11, your choice of browsers is limited (TenFourFox is the most viable option) and the G3s rudimentary video hardware means web browsing will be choppy at best.
If you are in the USA, you can try calling the Apple Store (1-800-MY-APPLE) for an OS disk. As recently as Jan 20, someone posted here that they were able to buy Tiger by calling. It was not clear whether the disks were replacement system install/restore disks or full retail install, but it's a free call.
When you do "About this Mac" to check teh OS verion, also look at the processor speed and tell us what that says. That can help with recommendations for an upgrade path.

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

Hello vinay34,
If you are having issues with activating your Apple ID for FaceTime and iMessage, then take a look at the article below to get it sorted out. Make sure that you have the Date and Time set to Automatic as well as any other steps listed in the article.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/en-us/ts4268
Regards,
-Norm G.

HT5621 I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them.

I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>

Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari

What are the pros and cons of using people keywords, given that my catalogue is already uptodate with regular keywording of all subjects? e.g., will the people keyword transfer to other programs?, can I use the same name for a people keyword and regular

What are the pros and cons of using people keywords, given that my catalog is already up to date with regular keywording of all subjects? e.g., will the people keyword transfer to other programs?, can I use the same name for a people keyword and regular keyword in the same photo?

What are the pros and cons of using people keywords, given that my catalog is already up to date with regular keywording of all subjects? e.g., will the people keyword transfer to other programs?, can I use the same name for a people keyword and regular keyword in the same photo?

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes on new iTune

I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user. I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up. I need my itunes account on my new ipad. help

You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

Can I get any help here??? please??? I brought an iPad 3 on e-bay and I can't used it because it keeps on asking me the old apple id where my iPad 3 was registered... serial number DL*******VD1

Can I get any help here??? please??? I brought an iPad 3 on e-bay and I can't used it because it keeps on asking me the old apple id where my iPad 3 was registered... serial number DL*******VD1
<Personal Information Edited by Host>

You need to ask the previous owner to remove the activation lock. If you can't(and they don't do it on their own), the device is useless to you.
(100693)

I have an apple iphone 4gs... It is synced with my outlook exchange in the office. If I do a search for emails that also checks the server then all of a sudden I end up with various amounts unread email with the inbox saying "Inbox 71" ..which is not true

I have an apple iphone 4gs... It is synced with my outlook exchange in the office. If I do a search for emails that also checks the server then all of a sudden I end up with various amounts unread email with the inbox saying "Inbox 71" ..which is not true. The only way to make the inbox on the iphone back to 0 is to delete the account then re install it.
Anyone have any ideas

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

I get the error message:System extension cannot be used The system extension "/System/Library/Extensions/AppleUSBthernetHost.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update.

I get the error message after updating itunes:
System extension cannot be used
The system extension “/System/Library/Extensions/AppleUSBthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
What or how do I fix this?

"I get the error message after updating itunes:
System extension cannot be used
The system extension “/System/Library/Extensions/AppleUSBthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
What or how do I fix this?"
I have a MacBook Pro running Mas OS X Version 10.7.5
Is this a problem I need to fix? Is there a fix or update?

Message displayed: System extension cannot be used The system extension "//System/Library/Extensions/AppleUSBEthernetHost.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update.

Received following message during installation of an iTunes update today (9/16/14): System extension cannot be used. The system extension “//System/Library/Extensions/AppleUSBEthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update. What is to be done about it?

Thanks for the reply. I'm not experienced in the inner workings of the iMac system and its programs, so please follow my train of thought as I try to find and understand your reply.
You wrote that I should check out "Please see - AppleUSBEthernetHost.kext error on installing iTunes update" and I did so.
There I found your reply of 9/1014 7:06 PM to j'ski stating: "There is a larger thread here which you may want to follow - system extension cannot be used AppleUSBEthernetHost.kext ."
And an earlier Post by Greg Earle of 9/10/14 5:57 PM stating: " You would have been better off doing open /System/Library/Extensions and then finding the AppleUSBEthernetHost.kext kernel extension icon in the Finder window that came up and moving it to the Trash."
And a subsequent Post on 9/15/14 at 2:59 PM by Rob Maurer stating: "This method worked perfectly for me. I am on a Mac Pro running Mountain Lion. Dragged the kext file to trash (I use EasyFind. Found the file, Revealed in Finder, dragged to Trash, entered admin password when requested). Downloaded iTunes 11.4 from the website. Installed from that download. Checked for that kext file in EasyFind again and found it had a creation date of 7/29/14 (the trashed one had a creation date from 2009). No more error messages. ITunes opens fine. Everything good. Will not update on my MacBook Pro until they fix this issue.
All of which leave me wondering - what is your answer/recommendation? Do I drag the kext file to trash, download iTunes 11.4 from the website and install it from that download, check for that kext file again to see if it has a later date than the initial one? And, if so, seed if iTunes opens okay or not? And if so, do not update iTunes again until Apple fixes whatever is wrong?

How do you fix the error - "The system extension "/System/Library/Extensions/IOBDStorageFamily.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update."

I have started getting this error every time I download anything to my computer. I want to know how to fix the issue so it dosen't happen anymore. The error is as follows:
The system extension “/System/Library/Extensions/IOBDStorageFamily.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
Please help me.

Darned drivers. Did you try using it without the drivers? They may already be in Mountain Lion. I'm super wary of vendor drivers for OS X; they're terrible and often an OS version out of date.
To re-install OS X, log into the Mac App Store, go to "purchased," re-download Mountain Lion, and double click "Install Mountain Lion" as you did the first time. You won't lose data (have a backup!) and an hour later you should be good to go.
After that, try using the printer WITHOUT installing the darned Lexmark drivers.

HT5622 I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail?

I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
Thank you.

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

- Go here and see if you can redownload the movies. If you can then delete the movie and redownlod it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Otherwise, contact iTunes and explain your problem. They should allow a free redownload.

Help with this error message: System extenstion cannot be used:The system extension "/System/Library/Extensions/AppleACPIPlatform.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update.

I have this error message:
System extension cannot be used
The system extension “/System/Library/Extensions/AppleACPIPlatform.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
Please help. Is there a update or how do I reinstall?
Thanks,
John

I submitted the above question, later finding that it has been answered by Buller already. No one need reply as Buller's answer seems to solve the problem for others, and I'll try that.
Jim

I have just bought an apleTV. I can't find the mirroring button on my toolbar, however I can mirror using Itunes, I have searched in systempreferences - Displays but it won't show me the Device. I have already tried restarting all. What am I doing wrong?

I have just bought an appleTV. I can't find the mirroring button on my toolbar, however I can mirror using Itunes, I have searched in systempreferences -> Displays but it won't show me the Device. I have already tried restarting the router, appleTv and Imac. What am I doing wrong?

A supported Mac
AirPlay Mirroring in OS X takes advantage of the hardware capabilities of recent Macs to deliver high frame rates while maintaining optimal system performance. The following Mac models support AirPlay Mirroring::
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer)
Mac Pro (Late 2013)
Which Mac do I have?
How to identify your MacBook Air
How to identify MacBook Pro models
How to identify iMac models
How to identify Mac mini models

HT204074 I have a family Apple ID for iTunes and Apps and then two iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match?

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